OPS FAMILY SUPPORT WORKER - 64946182

State of Florida; Fort Walton Beach (FL); On-site; USD 16,000 - 22,000; Part time

Job summary

State of Florida, Florida Department of Health in Okaloosa County, seeks a part-time WIC Support Specialist to provide breastfeeding information and guidance to new mothers. You will work up to 20 hours per week, offering help via telephone, home visits, and hospital visits while maintaining records and coordinating referrals.

You’ll participate in prenatal classes and staff meetings, read assigned materials, and support breastfeeding peer counseling.

Qualifications

• Strong interpersonal and customer services skills.
• Ability to communicate in a professional and courteous manner.
• Knowledge and experience with data entry and/or documentation practices.
• Experience working with computers and basic office equipment.
• Experience working with Microsoft Office applications (Word, Outlook, Excel, Teams, etc.).

Responsibilities

• Gives basic breastfeeding information and support to new mothers, including benefits, overcoming barriers, and starting breastfeeding.
• Counsels WIC pregnant and breastfeeding mothers by telephone, home visits, and hospital visits at scheduled intervals.
• Keeps accurate records of all contacts with WIC mothers and refers to specialists as needed.
• Attends prenatal classes and breastfeeding support groups; participates in staff meetings and conferences.
• Reads assigned breastfeeding materials and may assist with special projects.
• Performs other duties in support of the Agency’s mission.

Skills

Interpersonal skills

Customer service

Professional communication

Data entry

Documentation

Computer literacy

Tools

Microsoft Office

Job description

Salary: $15.75 HOURLY

Posting Closing Date: 09/15/2026

This position is advertised as part-time, working 20 hours per week.

Your Specific Responsibilities

Gives basic breastfeeding information and support to new mothers, including telling them about the benefits of breastfeeding, overcoming common barriers, and getting a good start with breastfeeding. Helps mothers prevent and handle common breastfeeding concerns.

Counsels WIC pregnant and breastfeeding mothers by telephone, home visits, and/or hospital visits at scheduled intervals determined by the local WIC Program.

Keeps accurate records of all contacts made with WIC mothers. Refers mothers, according to clinic-established protocols, to WIC nutritionist or breastfeeding coordinator.

Attends and assists with prenatal classes and breastfeeding support groups. Attends monthly staff meetings and breastfeeding conferences/workshops as appropriate.

Reads assigned books and materials on breastfeeding that are provided by the supervisor.

May assist WIC staff in promoting breastfeeding peer counseling through special projects and duties as assigned.

Performs all other duties as assigned in support of the Agency’s mission and vision.

Required Knowledge, Skills, And Abilities

• Strong interpersonal and customer services skills
• Ability to communicate in a professional and courteous manner
• Knowledge and experience with data entry and/or documentation practices
• Experience working with computers and basic office equipment
• Experience working with Microsoft Office applications (i.e., Word, Outlook, Excel, Teams, etc.)

Qualifications

• Must have a valid U.S. Drivers License

Mission

Florida Department of Health Mission, Vision, and Values:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision

To be the Healthiest State in the Nation.

Values

Innovation: We search for creative solutions and manage resources wisely.

Collaboration: We use teamwork to achieve common goals & solve problems.

Accountability: We perform with integrity & respect.

Responsiveness: We achieve our mission by serving our customers & engaging our partners.

Excellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work

Florida Department of Health in Okaloosa County

221 Hospital Drive NE, Fort Walton Beach, FL 32548

Benefits

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. As an OPS employee, the benefits below are available:

• State of Florida 401(a) FICA Alternative Plan (mandatory)
• Participation in state group insurance (upon meeting eligibility requirements. Consult with People First and/or the serving HR office)
• Workers’ Compensation (mandatory, if needed)
• Reemployment Assistance (Unemployment Compensation) (mandatory, if needed)
• Deferred Compensation (voluntary)
• Employee Assistance Program (voluntary)
• And more

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com .

Please Be Advised

Note: This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.