OPS FAMILY SUPPORT WORKER - 64910083

Florida; Alaska; On-site; USD 22,000 - 23,000; Part time

Job summary

The Florida Department of Health in Clay County is seeking an OPS Family Support Worker to counsel women in the WIC clinic, provide breastfeeding information, and manage a caseload in a part-time role (25–29 hours per week).

Responsibilities include maintaining records, attending trainings, and coordinating with nutritionists, lactation consultants, and other health services while ensuring confidentiality and timely reporting.

Qualifications

• Knowledge of Microsoft Applications and fluency with standard office software.
• Ability to communicate effectively in writing and orally.
• Experience with data entry and maintaining accurate records.

Responsibilities

• Provide breastfeeding information and support to WIC clients.
• Counsel women in the WIC clinic and manage a caseload.
• Attend trainings, meetings, and breastfeeding conferences as assigned.
• Maintain confidentiality and accurate contact records.
• Work in Clay County clinics and assist with outreach.
• Refer clients to appropriate health professionals and programs.

Skills

Microsoft Office

Florida HR rules

Written and oral communication

Data entry

Teamwork

Prioritization

Detail oriented

Customer service

Job description

Requisition No: 883956
Agency: Department of Health
Working Title: OPS FAMILY SUPPORT WORKER - 64910083
Pay Plan: Temp
Position Number: 64910083
Salary: $15.75-$16.25 Hourly
Posting Closing Date: 10/13/2026

Total Compensation Estimator Tool

Position Title - OPS FAMILY SUPPORT WORKER, Position Number - 64910083
Job posting category (Open Competitive)

Your Specific Responsibilities

• Part-time position 25-29 hours.
• Time sheet and EAR entry within the required time frame.
• Subject to emergency duty in the event of a natural disaster
• Completion of all mandatory or assigned trainings within the required time frame.
• Counsel women in the WIC clinic.
• Receive a caseload of WIC clients and make routine periodic contacts with all clients assigned.
• Give basic breastfeeding information and support to new mothers, including telling them about the benefits of breastfeeding, overcoming common barriers, and getting a good start with breastfeeding. She also helps mothers prevent and handle common breastfeeding concerns.
• Available outside usual 8 to 5 working hours to new mothers who are having breastfeeding problems.
• Respect each client by keeping her information strictly confidential.
• Keep accurate records of all contacts made with WIC clients.
• Work in outlying clinics as assigned.
• Refer mothers, according to clinic-established protocols, to the: WIC nutritionist or breastfeeding coordinator, lactation consultant, the mother’s physician or nurse, public health programs in the community, or social service agencies.
• Attend and assist with breastfeeding classes and breastfeeding support group as assigned.
• Attend & participates in monthly staff meetings, in-service trainings, other staff development activities and breastfeeding conferences/workshops as appropriate.
• Accurately complete all forms such as leave & attendance records, etc. by required deadlines 90% of the time.
• Read assigned books and materials on breastfeeding that are provided by the supervisor.
• Assist WIC staff in promoting breastfeeding peer counseling through special projects and duties as assigned.
• Other duties assigned by the supervisor.

Required Knowledge, Skills, And Abilities

• Work approximately 25-29 hours per week.
• Knowledge of Microsoft Applications.
• Knowledge of States of Florida Personnel Rules and applicable Florida Statues.
• Ability to communicate effectively both in writing and orally.
• Ability to prepare accurate reports timely.
• Ability to work collaboratively within a team environment.
• Skilled at data entry.
• Skilled at being able to prioritize and organize a heavy workload.
• Detailed-oriented.
• Skilled at exceptional customer service.
• Ability to lift up to 25 lbs.

Qualifications

Minimum –

• Must have exclusively breastfed a baby for at least 6 months in the last 5 years of less.
• Must be willing to travel within Clay County.
• Should not have one or more of the following credentials: Registered Nurse (RN), Registered Dietitian (RD), Licensed Dietitian/Nutritionist (LD/N), or International Board Certified Lactation Consultant (IBCLC).
• Must be willing to be on-call at night or weekends (up to 9pm at night and weekends 9am to 9pm).
• Must be able to lift and carry a minimum of 25lbs over uneven ground unassisted.
• Must have a valid state driver’s license.

Preferred –

• Participant on the WIC program.

Mission

Florida Department of Health Mission, Vision, and Values:
To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision

To be the Healthiest State in the Nation.

Values

Inovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work

Clay County Health Department, 1845 Town Center Blvd, Building 400, Fleming Island, FL 32003.

The Benefits Of Working For The State Of Florida

Working for the State of Florida is more than a paycheck. As an OPS employee, the benefits below are available:

• State of Florida 401(a) FICA Alternative Plan (mandatory)
• Participation in state group insurance (upon meeting eligibility requirements. Consult with People First and/or the serving HR office)
• Workers’ Compensation (mandatory, if needed)
• Reemployment Assistance (Unemployment Compensation) (mandatory, if needed)
• Deferred Compensation (voluntary)
• Employee Assistance Program (voluntary)
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com .

Please Be Advised

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending on the date of your retirement.

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.