OPS FAMILY SUPPORT WORKER - 64901360

State of Florida; Gainesville (FL); Vor Ort; USD 19.000 - 28.000; Vollzeit

Zusammenfassung

The Florida Department of Health is seeking a Family Support Worker to assist WIC clients in the Gainesville area. You will counsel new mothers on breastfeeding, maintain client records, and coordinate with nutritionists and physicians to support healthy outcomes.

Travel within a 10-county region may be required, and on-call duties could extend beyond standard hours. Responsibilities include phone and in-person counseling, class support, and ensuring timely documentation and reporting.

Qualifikationen

• High school diploma or GED required.
• Excellent oral and written communication skills.
• Ability to counsel mothers with breastfeeding and related needs.
• Experience working with diverse populations is desirable.
• Basic computer skills and ability to use standard software.

Aufgaben

• Manage time sheets and EAR entries within required time frames.
• Provide counseling to WIC mothers by phone or in person at clinics.
• Maintain confidential client records and perform routine contacts.
• Assist with breastfeeding classes and support groups as assigned.
• Refer clients to nutritionists, physicians, or public health programs as needed.
• Be available outside regular hours to assist mothers with breastfeeding issues.
• Attend staff meetings and trainings; complete required forms on time.

Kenntnisse

High school diploma

Excellent communication

Counseling skills

Ability to work with diverse groups

Computer literacy

Jobbeschreibung

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The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website.

Requisition No:886885

Agency: Department of Health

Working Title: OPS FAMILY SUPPORT WORKER - 64901360

Job posting category OPEN – OPS Family Support Worker

Your Specific Responsibilities

• Time sheet and EAR entry within the required time frame.
• Subject to emergency duty in the event of a natural disaster.
• Completion of all mandatory or assigned trainings within the required time frame.
• Counsles WIC pregnant and breastfeeding mothers by telephone or in person at the WIC clinic at scheduled intervals determined by the local WIC program.
• May counsel women in the WIC clinic.
• Receives a caseload of WIC clients and makes routine periodic contacts with all clients assigned.
• Gives basic breastfeeding information and support to new mothers, including telling them about the benefits of breastfeeding, overcoming common barriers, and getting a good start with breastfeeding. She also helps mothers prevent and handle common breastfeeding concerns.
• Is available outside usual 8 to 5 working hours to new mothers who are having breastfeeding problems.
• Respects each client by keeping her information strictly confidential.
• Keeps accurate records of all contacts made with WIC clients.
• Works in outlying clinics as assigned.
• Refers mothers, according to clinic-established protocols, to the:
  • WIC nutritionist or breastfeeding coordinator
  • The mother’s physician or nurse
  • Public health programs in the community
• Attends and assists with breastfeeding classes and breastfeeding support group as assigned.
• Attends & participates in monthly staff meetings, in-service trainings, other staff development activities and breastfeeding conferences/workshops as appropriate.
• Accurately completes all forms such as leave & attendance records, etc. by required deadlines 90% of the time.
• Reads assigned books and materials on breastfeeding that are provided by the supervisor.
• May assist WIC staff in promoting breastfeeding peer counselling through special projects and duties as assigned.
• Other duties assigned by supervisor.

Required Knowledge, Skills, and Abilities

• High school diploma or GED
• Excellent oral and written communication skills
• Ability to successfully assist mothers with breastfeeding skills.
• Ability to work with individuals and groups with different levels of education, knowledge, and cultural backgrounds.
• Knowledge of computer programs and applications.
• Ability to utilize computer programs and applications.
• Ability to problem solve.

Qualifications

Minimum - Must have breastfed a baby for at least 6 months in the last 5 years.

• Must be willing to travel within our 10-county region, covering Alachua, Bradford, Columbia, Dixie, Gilchrist, Hamilton, Lafayette, Levy, Suwannee, and Union.
• Must be willing to be on call at night or weekends (up to 9pm at night and weekends 9am to 9pm).
• Must be able to lift and carry a minimum of 25lbs.
• Must have a valid state driver’s license.

Preferred – Participant on the WIC program

• Should have one or more of the following credentials: Registered Nurse (RN), Registered Dietitian (RD), Licensed Dietitian/Nutritionist (LD/N), or International Board Certified Lactation Consultant (IBCLC).

Florida Department of Health Mission, Vision, and Values

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be theHealthiestState in the Nation.

Values:

I Innovation: We search for creative solutions and manage resources wisely.

C Collaboration: We use teamwork to achieve common goals & solve problems.

A Accountability: We perform with integrity & respect.

R Responsiveness: We achieve our mission by serving our customers & engaging our partners.

E Excellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work

DOH-Alachua 224 SE 24th Street Gainesville FL 32641 Travel to 10- county region

The Benefits of Working for the State of Florida

Working for the State of Florida is more than a paycheck. As an OPS employee, the benefits below are available:

• State of Florida 401(a) FICA Alternative Plan (mandatory)
• Participation in state group insurance (upon meeting eligibility requirements. Consult with People First and/or the serving HR office)
• Workers’ Compensation (mandatory, if needed)
• Reemployment Assistance (Unemployment Compensation) (mandatory, if needed)

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

For assistance, call the People First Service Center at [phone] Monday - Friday, 8:00 a.m. to 6:00 p.m., Eastern time. Pursuant to Florida Law, 110.211 F. S., the State of Florida is an EEO employer.