OPS DJJ OPERATIONS COORDINATOR - 80900043

Florida; Tallahassee (FL); On-site; USD 28,000 - 37,000; Full time

Job summary

Florida Department of Juvenile Justice is seeking an Operations Coordinator to review CCC incidents, assess provider performance, and coordinate program reviews within the Central Communications Center. The role emphasizes data collection and analysis, collaboration with providers, and targeted improvements to operational processes.

The position requires the ability to organize data, conduct inquiries, and communicate effectively with diverse stakeholders, including state departments and

Qualifications

• Knowledge of data collection and analysis methods.
• Ability to collect, evaluate and analyze data to develop recommendations.
• Ability to organize data for reports and written materials.
• Ability to conduct fact-finding research.
• Ability to communicate effectively and work independently.

Responsibilities

• Review incidents in the Central Communications Center and update provider information.
• Determine if an administrative program review is required.
• Review provider deficiencies in PMM and recommend improvements.
• Communicate with external providers and maintain collaborative relationships.
• Provide technical assistance and training for program development and expansion.

Skills

Data collection and analysis

Data evaluation

Data presentation

Independent work

Communication

Job description

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OPS DJJ OPERATIONS COORDINATOR - 80900043

Date: Sep 30, 2026

The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website .

Requisition No:884689

Working Title: OPS DJJ OPERATIONS COORDINATOR - 80900043

The Department of Juvenile Justice salutes our heroes.

We are honored to have the opportunity to support our nation's veterans and their families.

We value the service given to our country and support the hiring of service members and military spouses.

LOCATION,CONTACT ANDSALARY INFORMATION:

STARTING SALARY: $23.30 Per Hour

CONTACT PERSON: Brent Musgrove at [phone] or Latonya Hill at [phone]

DESCRIPTION:

Reviews and complete the Department of Juvenile Justice's Central Communications Center incidents within the Office of Prevention Services, responsible for reviewing all CCC incidents assigned to Prevention and update from contract providers, determine if an administrative program review is required.

Reviews provider deficiencies in PMM (Program Monitoring and Management) and make recommendations based on policies and procedures. Assists in resolving deficiencies placed in PMM (Program Monitoring and Management).

Communicates effectively with providers external to the Program, maintaining a positive and collorabative working relationship with the Office of Inspector General.

Provides technical assistance as the Office of Prevention Services liaison between the Department and providers.

Provides technical assistance, training, consultative services and direction for development, implementation, evaluation and expansion of programs of service in public agencies and local governments.

Performs other related duties as assigned.

MINIMUM QUALIFICATIONS FOR THIS POSITION INCLUDE THE FOLLOWING REQUIRED ENTRY LEVEL KNOWLEDGE, SKILLS AND ABILITIES

Knowledge of the methods of data collection and analysis.

Ability to collect evaluate and analyze data to develop alternative recommendations, solve problems, document work flow and other activities relating to the improvement of operational and management practices.

Ability to organize data into logical format for presentation in reports, documents and other written materials.

Ability to conduct fact-finding research.

Ability to utilize problem solving techniques.

Ability to work independently.

Ability to understand and apply applicable rules, regulations, policies, and procedures relating to operational and management analysis activities.

Ability to plan, organize and coordinate work assignments.

Ability to communicate effectively.

Ability to establish and maintain effective working relationships with others.

Communicate effectively with customers (providers), maintain a positive and collaborative working relationship with co-workers.

PREFERRED QUALIFICATIONS

Preference will be given to all candidates who possess the following experience:

Knowledge of the Department Juvenile Justice Information System (JJIS).

Knowledge of the Department of Juvenile Justice's Central Communication Center incidents

SPECIAL NOTES

All responsesto the Qualifying Questions must be verified on the Candidate Profile.

All prospective candidates will be subject to a sex offender check, criminal background checks (state, local, and national) and pre-employment drug screening for direct care positions.

DJJ participates in E-Verify (Employment Eligibility).

When identified on a position description, a valid driver's license is required. If initially hired with an out-of-state license, the Florida resident must obtain a valid Florida state driver's license within 30 days of hire. Licenses suspended or revoked for any reason, work permits (Business purpose/Employment/Education only licenses) and some types of restricted licenses are not acceptable. Licenses that have Corrective Lenses Restriction are acceptable, provided the driver wears corrective lenses while operating the vehicle.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

For assistance, call the People First Service Center at [phone] Monday - Friday, 8:00 a.m. to 6:00 p.m., Eastern time. Pursuant to Florida Law, 110.211 F. S., the State of Florida is an EEO employer.