Ops Coordinator - CSP

FedEx Group; Cambridge (MA); On-site; USD 28,000 - 47,000; Full time

Job summary

Federal Express Corporation in Cambridge, MA is hiring for a full-time role focused on administrative support and customer service within a fast-paced transportation environment. The position may involve dock operations duties and requires strong numerical and communication skills.

The role emphasizes attention to detail, safe operations and adherence to DOT regulations, with a pay range shown and full-time hours.

Qualifications

• High school diploma or GED required; Bachelor's in business/logistics preferred.
• Experience in administrative support, customer service or dock operations encouraged.
• Ability to respond professionally to requests and issues.
• Strong reading of numbers and attention to detail to meet daily goals.

Skills

Customer service

Time management

Verbal and written communication

Numerical data interpretation

Microsoft Office

DOT regulations knowledge

Education

High school diploma or GED

Tools

Microsoft Office

Web-based applications

Job description

Minimum Education

• High school diploma or GED required; Bachelor’s degree in , Business, Logistics or a related area preferred

Minimum Experience

• Administrative support, customer service or dock operations experience preferred

Knowledge Skills and Abilities

• Customer service skills necessary to effectively and professionally respond to requests and issues


• Time management, organizational and multi-tasking skills necessary to work in a fast-paced team environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals


• Verbal and written communication skills necessary to communicate with various audiences


• Ability to read, interpret and draw conclusions from numerical data and written information


• Software skills, including use of Microsoft Office software and web-based applications


• Knowledge of concepts, practices, procedures and transportation regulations used in Pickup and Delivery and Linehaul field operations, including Department of Transportation (DOT) regulations

Job Conditions

• May work in hot and cold temperatures


• May work in an area with loud noise and fumes


• May have lift or carry up to 20 pounds


• Minimal travel required

Preferred Qualifications:

Pay Transparency:

The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations. If this opportunity includes multiple job levels, the pay information represents the ranges for each level in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment. In California, the compensation listed reflects the range or rate of pay reasonably expected for this posted position upon hire. In New Jersey, any compensable Security and Walk time will be paid to non-exempt/hourly employees at the state minimum wage.

Pay:

20.35-34.97

Additional Details:

Full time

Pay Transparency:

The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations. If this opportunity includes multiple job levels, the pay information represents the ranges for each level in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment. In California, the compensation listed reflects the range or rate of pay reasonably expected for this posted position upon hire. In New Jersey, any compensable Security and Walk time will be paid to non-exempt/hourly employees at the state minimum wage.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Applicants have rights under Federal Employment Laws:

• Know Your Rights


• Pay Transparency


• Family and Medical Leave Act (FMLA)


• Employee Polygraph Protection Act

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

• E-Verify Notice (bilingual)


• Right to Work Notice (English) / (Spanish)