Ops Analytics & Process Improvement Manager

Avports; Virginia (MN); On-site; USD 110,000 - 165,000; Full time

Job summary

Avports, a corporate-level operator with a footprint across U.S. airports, seeks a data-savvy professional to standardize processes and provide data-driven insights to senior leadership.

You will develop dashboards, KPIs, and scalable tools while maintaining living documentation aligned with corporate strategy. You will work on-site in Northern Virginia, partnering with operations, maintenance, security, and finance teams.

Qualifications

• Bachelor’s degree in engineering, business administration, management, finance, economics, statistics, data science, or a related field.
• Minimum of 3–5 years of progressive experience in similar position focused on business analysis, operations analysis, operational management, or process improvement within aviation, transportation, infrastructure, or a similarly complex operating environment.
• Deep working knowledge of budgeting, accounting principles, and financial analysis, with advanced proficiency in Excel and Office 365 (Word, PowerPoint, Outlook).
• Experience developing dashboards and KPIs using BI tools (Power BI/Tableau). Knowledge of work order management, asset management, compliance, incident reporting, or revenue control platforms.

Responsibilities

• Maintain and update corporate and site level operational and maintenance procedures, manuals, workflows, indicators, metrics, and working documents.
• Standardize O&M practices across locations while accounting for site-specific requirements.
• Document workflows with cross-functional teams and identify process gaps for improvements.
• Assist with implementation, monitoring, and optimization of operational systems and tools.
• Develop, generate, and maintain dashboards and reporting systems for operational, financial, and commercial data.
• Analyze trends and translate data into actionable insights for executives and airport management.
• Ensure data governance, accuracy, and consistency across locations.

Skills

Excel proficiency

BI tools experience

Education

Bachelor’s degree in engineering or related field

Tools

Microsoft Word

PowerPoint

Outlook

Tableau

Power BI

Work order management systems

Asset management systems

Cloud-based solutions

Incident reporting

Compliance tracking tools

Job description

Avports, a corporate-level operator with a footprint across U.S. airports, seeks a data-savvy professional to standardize processes and provide data-driven insights to senior leadership.

You will develop dashboards, KPIs, and scalable tools while maintaining living documentation aligned with corporate strategy. You will work on-site in Northern Virginia, partnering with operations, maintenance, security, and finance teams.