Ophthalmic Technician / Scribe

Oakland Ophthalmic Surgery; Birmingham (MI); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Full benefits: Medical, Vision, Dental

401k + Employer Matching

Paid Time Off and Holidays

Paid Maternity Leave

Competitive base pay

Eyecare certification reimbursement

Employee discounts

Job summary

Oakland Ophthalmic Surgery in Birmingham, MI, seeks an Ophthalmic Technician/Scribe for a full-time position with occasional travel to Troy. You will support clinicians, perform preliminary workups, and document patient data in the EMR.

Experience in optometry is preferred but not required; background check is required. The role emphasizes patient care, accuracy, and efficient clinic flow. This is a long-term opportunity with strong benefits.

Qualifications

• High school diploma or GED required.
• One year of related experience and/or training; ophthalmic preferred but not required.
• Favorable background check and basic computer skills.
• Strong customer service and willingness to learn.

Responsibilities

• Provide exceptional customer service during patient encounters.
• Greet patients, manage flow, and support physician needs.
• Record medical history and current medications; document in EMR.
• Assist with ophthalmic tests (visual fields, OCT, refraction, IOL measurements).
• Prepare patients for procedures and maintain clean rooms and stocked supplies.
• Ensure accurate coding of procedures and charges; adhere to HIPAA.

Skills

Customer service

Team player

Strong communication

Detail oriented

Reliability

Adaptability

Education

High school diploma or GED

COA/COT certification preferred

Tools

EMR

Microsoft Excel

Word

PowerPoint

Outlook

Job description

**This is a full-time, long-term position. Unfortunately, we CANNOT accommodate students that need to work part-time during the school year or are just wanting to work during their gap year.**

Job Title: Ophthalmic Technician / Scribe
Company: Oakland Ophthalmic Surgery
Location: Birmingham, MI
Travel: Travel to our other office in Troy, MI is required as needed. We do pay mileage reimbursement!

Perks:

• Full benefits package, including Medical, Vision, Dental and Life Insurance
• 401k + Employer Matching
• Paid Time Off (PTO) and Paid Holidays
• Paid Maternity Leave
• Competitive base pay
• Eyecare certification reimbursement
• Employee discounts

Hours:

• Full Time
• Our office is open Monday-Friday 8am-5pm
  • You may need to work a little earlier/later as needed

Requirements:

• High School Diploma or GED Equivalent
• Experience working in the Optometry and/or Ophthalmology field is preferred, but not required
• Favorable result on Background Check
• Basic computer skills
• Strong customer service skills
• Excitement to learn and grow

SUMMARY

An Ophthalmic Technician/Scribe is a valuable asset to an Ophthalmologist as they assist in providing excellent patient care to the patients during their visit. This employee will use ophthalmic techniques to perform preliminary work‑up of patients in a clinic setting, scribe for Physicians and may also directly assist Physician(s) with examinations and treatment of patients.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide exceptional customer service during every patient encounter (in person or via phone).
• Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
• Anticipate Physician needs to facilitate the flow of the clinic
• Practice urgency at all times with patient’s time, as well as the Doctor’s time and schedule
• Comply with all company policies and procedures, including HIPAA
• Verify patient’s information by interviewing patient
• Record patient’s medical history and current medications and confirm purpose of visit
• Record all data in the patient’s Electronic Medical Record (EMR)
• Check condition of patient’s eyes by observing pupils, muscles, visual acuity and extraocular movements
• Required skills include: dilation, refraction, pressures, and performing a variety of diagnostic tests including visual fields, OCT, GDX, IOL master, auto refractor and topography
• Demonstrates working knowledge of eye anatomy, diseases, symptoms and ocular medications
• Accurately and thoroughly document medical visits and procedures as they are being performed by the Physician
• Demonstrates basic understanding of examination and procedure codes (ICD-9 codes) when inputting into the EMR system
• Ensure that accurate procedure coding/charges for all procedures/drugs for all patients and correct diagnosis codes are used
• Prepare patients for treatments and minor procedures; measure and record vital signs (blood pressure, pulse and respiration rate) as required
• Open and close exam rooms as needed
• Keep examination, treatment, laser and any other assigned rooms cleaned and stocked with supplies, and keep drug count up to date
• General office duties and cleaning to be assigned by manager

QUALIFICATIONS

• Desire to gain industry knowledge and training
• Demonstrates initiative in accomplishing practice goals
• Ability to grow, adapt, and accept change
• Consistently creates a positive work environment by being team-oriented and patient-focused
• Ability to interact with all levels of employees in a courteous, professional manner at all times
• Commitment to work over 40 hours to meet the needs of the business
• Ability to work weekends when applicable
• Reliable transportation that would allow employee to go to multiple work locations with minimal notice

EDUCATION AND/OR EXPERIENCE

• High school diploma or general education degree (GED) required
• One year of related experience and/or training; or equivalent combination of education and experience
• Experience working in the Optometry and/or Ophthalmology field is preferred, but not required

LICENSES AND CREDENTIALS

• Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification is preferred, but not required
• Ophthalmic Scribe Certification (OSC) certification is preferred, but not required

SYSTEMS AND TECHNOLOGY

• Requires proficient keyboarding skills, use of Electronic Medical Record (EMR) and image management system
• Proficient in Microsoft Excel, Word, PowerPoint, Outlook
• Computer proficiency and ability to quickly learn new applications

PHYSICAL REQUIREMENTS

• This role requires a variety ofphysicalactivities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity - including color, depth, peripheral vision, and the ability to adjust focus - is required100% of the time. Occasional driving or climbing may also be necessary.

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.