Ophthalmic Technician: Patient-Focused Eye Care Support

Rendr; New York (NY); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k with Company Match

Paid Time Off

Paid Holidays

Commuter Benefits

HSA/FSA

Job summary

Rendr is seeking an ophthalmic assistant to interview patients, document medical history in EMR, and support ophthalmic procedures in a fast-paced clinic in Brooklyn or Manhattan.

The role requires basic ocular skills, strong communication, and bilingual English/Cantonese; Mandarin is a plus. The team values diverse backgrounds and offers opportunities in a community-focused health organization.

Qualifications

• High School Diploma or equivalent is required.
• Formal education and/or experience in Optometry or Ophthalmology is preferred but not required.
• Previous experience in a medical practice is preferred.
• Basic knowledge in medical terminology is preferred.
• Excellent verbal and interpersonal communication skills.
• Knowledgeable in EMR systems; MDLand is a plus.
• Demonstrated ability to multi-task.
• Customer service orientation.
• Bilingual in English and Cantonese is required; Mandarin is a plus.

Responsibilities

• Interviews patients and records/updates medical information in EMR with allergy history, family history, health conditions, eye surgery history, reasons for visit, medications, etc.
• May perform basic ocular measurements and ophthalmic tests per guidelines and patient plan.
• Answer basic patient questions and refer complex questions to experienced staff.
• Explain procedures to patients and provide reassurance and support.
• Escort patients to the procedure room for examination by physician.
• Help maintain cleanliness of procedure/treatment area and consultation room.
• Assist in administrative tasks such as preparing forms (School Screening, DMV).

Skills

Medical terminology

EMR systems

Communication skills

Multi-tasking

Customer service

Bilingual English Cantonese

Education

High School Diploma

Optometry/Ophthalmology experience preferred

Tools

MDLand

Job description

Rendr is seeking an ophthalmic assistant to interview patients, document medical history in EMR, and support ophthalmic procedures in a fast-paced clinic in Brooklyn or Manhattan.

The role requires basic ocular skills, strong communication, and bilingual English/Cantonese; Mandarin is a plus. The team values diverse backgrounds and offers opportunities in a community-focused health organization.