Ophthalmic Technician/Medical Assistant - Day Shift, Certification Reimbursement

Socket.dev; Grand Rapids (MI); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health/dental/vision insurance

Employer-paid life insurance

Paid Time Off (PTO)

Employer-matched 401k

Monthly incentive programs

Certification reimbursements

Job summary

EyeCare Partners is seeking an Ophthalmic Technician to support ophthalmologists in delivering high-quality eye care. You will assist with initial testing, patient preparation, and history taking to ensure smooth clinic flow.

The role involves performing diagnostic tests (dilation, refraction, pressures, OCT, GDX, IOL Master, auto refractor, topography) and maintaining accurate EMR records. Strong teamwork and attention to detail are essential.

Qualifications

• High school diploma or GED, one year of related experience and/or training; or an equivalent combination of education and experience.
• COA or COT certification is preferred.

Responsibilities

• Provide exceptional customer service during patient encounters (in person or by phone).
• Greet patients promptly and maintain a professional attitude; assist with scheduling when needed.
• Comply with HIPAA and company policies.
• Verify patient information and record medical history and current medications.
• Document data in the electronic medical record system.
• Assist in eye exams by performing tests such as dilation, refraction, and intraocular measurements.
• Demonstrate knowledge of eye anatomy, diseases and ocular medications.
• Support office operations and cleanliness as directed by the manager.

Education

High school diploma or GED

COA or COT preferred

Job description

EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com.

An Ophthalmic Technician is a valuable asset to an ophthalmologist as they assist in providing excellent patient care to the patients during their visit. An Ophthalmic Technician is able to handle a wide range of duties while using equipment to perform the initial testing needed to prepare a patient for an exam with an ophthalmologist.

Essential Duties and Responsibilities

• Provide exceptional customer service during every patient encounter (in person or via phone)
• Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
• Practice urgency at all times with patient’s time, as well as doctor’s time and schedule
• Comply with all company policies and procedures including HIPAA
• Verify patient information by interviewing patient
• Recording medical history, current medications and confirming purpose of visit
• Records all data in the patient's electronic medical record
• Checks condition of patient's eyes by observing pupils, muscles, visual acuity, and extraocular movements
• Required skills include: dilation, refraction, pressures, and performing a variety of diagnostic tests including visual fields, OCT, GDX, IOL master, auto refractor and topography
• Demonstrates working knowledge of eye anatomy, diseases, symptoms and ocular medications
• General office duties and cleaning to be assigned by manager

Other Skills and Abilities

• Reliable transportation that would allow employee to go to multiple work locations with minimal notice
• Desire to gain industry knowledge and training
• Demonstrates initiative in accomplishing practice goals
• Ability to grow, adapt, and accept change
• Consistently creating a positive work environment by being team-oriented and patient-focused
• Ability to work overtime when the business is in need
• Ability to interact with all levels of employees in a courteous, professional manner at all times

Physical Demands

• While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel. The employee is frequently required to stand, walk, and sit. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Education and/or Experience

• High school diploma or general education degree (GED), one-year related experience and/or training; or equivalent combination of education and experience, COA or COT is preferred.

Benefits

• Health/dental/vision insurance
• Employer-paid life insurance
• Paid Time Off (PTO)
• Employer-matched 401k
• Monthly incentive programs
• Generous employee purchase program
• Family purchase events
• Certification reimbursements
• Leadership team that knows everyone by name and loves to promote from within
• Whole lot more!

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.