Ophthalmic Technician (Casual Call, Day Shift)

Bozeman Health; Bozeman (MT); On-site; USD 25,000 - 34,000; Full time

Job summary

Bozeman Health in Bozeman, MT is seeking an Ophthalmic Technician to work alongside an Ophthalmologist performing eye exams, diagnosing diseases, and assisting with treatments. You will collect data, document medical history, and help with scheduling and office duties to support patient care.

Responsibilities include preparing patients for exams, performing refractions, assisting with in-office procedures, and maintaining accurate medical records in the electronic medical record system.

Qualifications

• Demonstrate sound judgment and professional demeanor.
• Maintain confidentiality and discretion.
• Perform essential functions in a fast-paced environment.
• Learn and use computer applications and Bozeman Health software.
• Strong interpersonal, verbal, and written communication skills.
• Analyze, organize, and prioritize work while meeting multiple deadlines.

Responsibilities

• Answer and return calls from current patients, potential patients, or outside providers specific to the ophthalmology department.
• Receive and send confidential patient information, including medical records and insurance approvals.
• Proficient use of the electronic medical record system for patient encounter documentation.
• Room patients and initiate patient eye exams, including medical history documentation and vision screening.
• During patient visits, ensure up-to-date patient medical records, including past medical history, relevant family history, allergies, social history, current patient medications.
• Refract patients in need of updated glasses prescriptions; over-refractions for patients currently in contact lenses.
• Perform diagnostic testing and imaging within scope of certification and as assigned by Ophthalmologist.
• Prepare and assist Ophthalmologist with in-office procedures, including intravitreal injections, eyelid biopsies, eyelid lesion excisions, and foreign body removal.
• Assist in scheduling patients for outpatient surgery.

Skills

Communication skills

Patience

Professionalism

Multi-tasking

Confidentiality

Education

High School Diploma or Equivalent

AHA Basic Life Support (BLS) certification

Certified Ophthalmic Assistant (COA) or obtain within one year

Preferred: Certified Ophthalmic Technician (COT)

Preferred: One year patient care experience

Job description

Working at Bozeman Health is more than just a job--it's a commitment to caring for the communities of Southwest Montana by being their partner in health and wellness, compassionately delivering the best care for each person, every time. In every role, our employees are inspired by their ability to care for our community and our Culture of Excellence guides each employee to be a high performer, engage in transparent and timely communication, demonstrate dynamic learning and teaching, excel through change, express gratitude and experience joy.

Summary

The Ophthalmic Technician works alongside an Ophthalmologist to perform eye exams, diagnose diseases, and administer treatments. Perform an extensive number of data collection functions delegated by the physician to allow for proper medical and professional diagnosis of patients. Other general office duties including but not limited to answering phones, patient scheduling, exam room preparation, and patient documentation.

Minimum Qualifications

• High School Diploma or Equivalent
• Current American Heart Association (AHA) Basic Life Support (BLS) certification.
• Certified Ophthalmic Assistant (COA) or obtain within one year of employment
• Preferred: Certified Ophthalmic Technician (COT)
• Preferred: One (1) year of patient care experience

Essential Job Functions

In addition to the essential functions of the job listed below, employees must maintain timely completion of all required education, trainings, and certifications as assigned and in accordance with Bozeman Health policies, department-specific requirements, applicable certification program and registry requirements, and other applicable regulatory requirements.

• Answer and return phone calls from current patients, potential patients, or outside providers specific to the ophthalmology department.
• Receive and send confidential patient information, including medical records and insurance approvals.
• Proficient use of the electronic medical record system for patient encounter documentation.
• Room patients and initiate patient eye exams, including medical history documentation and vision screening. Prepare patients for exams with ophthalmologist.
• During patient visits, ensure up-to-date patient medical records, including past medical history, relevant family history, allergies, social history, current patient medications.
• Refract patients in need of updated glasses prescriptions; over-refractions for patients currently in contact lenses.
• Perform diagnostic testing and imaging, including visual field testing, OCT imaging, automated refractions, corneal topography, biometry, and retinal photography within the scope of certification and as assigned by Ophthalmologist.
• Prepare and assist Ophthalmologist with in-office procedures, including intravitreal injections, eyelid biopsies, eyelid lesion excisions, and foreign body removal within the scope of certification and as assigned by Ophthalmologist.
• Assist in scheduling patients for outpatient surgery.
• Other related duties and responsibilities as assigned.

Knowledge, Skills And Abilities

• Demonstrate sound judgment, patience, and maintain a professional demeanor at all times
• Exercise tact, discretion, sensitivity, and maintains confidentiality
• Perform essential job functions successfully in a fast-paced environment
• Learn current and new computer applications and office equipment utilized at Bozeman Health
• Strong interpersonal, verbal, and written communication skills
• Analyze, organize, and prioritize work while meeting multiple deadlines
• Demonstrate the Bozeman Health SPIRIT values of: Service, People, Integrity, Respect, Improvement, and Teamwork.

Schedule Requirements

• This role requires regular and sustained attendance.
• The position may necessitate working beyond a standard 40-hour workweek, including weekends and after-hours shifts.
• On-call work may be required to respond promptly to organizational, patient, or employee needs.

Physical Requirements

Lifting (Repeatedly – 50 pounds): Exerting force and/or using a negligible amount of force to lift, carry, push, pull, or otherwise move objects or people.

Sit (Occasionally): Maintaining a sitting posture for extended periods may include adjusting body position to prevent discomfort or strain.

Stand (Repeatedly): Maintaining a standing posture for extended periods may include adjusting body position to prevent discomfort or strain.

Walk (Repeatedly): Walking and moving around within the work area requires good balance and coordination.

Climb (Rarely): Ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like using feet and legs; may also use hands and arms.

Twist/Bend/Stoop/Kneel (Repeatedly): Twisting, bending, and stooping require flexibility and a wide range of motion in the spine and joints.

Reach Above Shoulder Level (Repeatedly): Lifting, carrying, pushing, or pulling objects as necessary above the shoulder, requiring strength and stability.

Push/Pull (Repeatedly): Using the upper extremities to press or exert force against something with steady force to thrust forward, downward, or outward.

Fine-Finger Movements (Continuously): Picking, pinching, typing, or otherwise working primarily with fingers rather than using the whole hand as in handling.

Vision (Continuously): Close visual acuity to prepare and analyze data and figures and to read computer screens, printed materials, and handwritten materials.

Cognitive Skills (Continuously): Learn new tasks, remember processes, maintain focus, complete tasks independently, and make timely decisions in the context of a workflow.

Exposures (Continuously): Bloodborne pathogens, such as blood, bodily fluids, or tissues. Radiation in settings where medical imaging procedures are performed. Various chemicals and medications are used in healthcare settings. Job tasks may involve handling cleaning products, disinfectants, and other substances. Infectious diseases are caused by contact with patients in areas that may have contagious illnesses. Emotionally challenging situations, such as dealing with distressed patients or difficult family interactions.

Frequency Key: Continuously (100% - 67% of the time), Repeatedly (66% - 33% of the time), Occasionally (32% - 4% of the time), Rarely (3% - 1% of the time), Never (0%).

The above statements are intended to describe the general nature and level of work being performed by people assigned to the job classification. They are not to be construed as a contract of any type nor an exhaustive list of all job duties performed by individuals so classified.