Ophthalmic Technician

Luxottica; Mount Pleasant (SC); On-site; USD 33,000 - 39,000; Full time

Job summary

Target Optical in Mount Pleasant, SC is seeking an Ophthalmic Technician to deliver high-quality eye care and patient services. You will support doctors and frontline staff, manage patient flow, and perform pre-examination testing and specialized imaging.

Join a team focused on accurate measurements, patient communication, and efficient clinic operations. Weekend/evening availability may be required at times, with a competitive total rewards package and opportunities for growth within

Qualifications

• High School graduate or equivalent.
• 1+ year of strong customer service skills (internal/external).
• Strong communicator and listener.
• Problem solving ability.
• Organization skills.
• Strong interpersonal skills.
• Ability to assess priorities, address multiple tasks and deadlines in fast-paced environment.
• Ability to use exam software, point-of-sale technology and ophthalmic equipment.
• Ability to work autonomously.
• Knowledge of office environment.
• Strong basic math skills.

Responsibilities

• Assists with patient care and eye exams, including managing patient records and supporting patient flow throughout the exam.
• Performs preliminary evaluations including but not limited to obtaining accurate and detailed patient histories, reviewing medication lists carefully, visual acuities, motility evaluations, pupil and angle assessments, refraction, pachymetry, applanation tonometry, and pupil dilation.
• Performs special testing including but not limited to OCTs, biometry, topography, and retinal imaging/photography.
• Pre-examination testing with accuracy and explanation to patients.
• Identifies dissatisfied patients and acts quickly for resolution.
• Maintains organized patient records in line with HIPAA.
• Manages appointment book/scheduling and computer procedures.
• Maintains safe environment for team and patients.
• Adapts to examination scenarios and is personable with patients and staff.
• Maintains equipment and lanes disinfected.
• Works weekends/evenings as needed.
• Adheres to attendance and timekeeping and company policies.
• Fulfills responsibilities assigned by lead technician or ophthalmologist.

Skills

Customer service

Communication

Organization

Ophthalmic equipment

Education

High School graduate

Tools

Exam software

Ophthalmic equipment

Job description

Requisition ID: 942645
Store #: 004828 Target Optical
Position:Full-Time
Total Rewards: Benefits/Incentive Information

At Target Optical, we love the neighborhoods we belong to and that’s why we care for them. By listening and building relationships with one another, we help our guests get quality eye care products and services at a great value. We help people see more clearly and confidently for less by offering a great selection of trusted brands. Through the relationships we build, we’re proud and excited to help people look their best by carrying fashionable frames at a great value.

Together, we’re on a mission to change the way people think about vision care. We keep things real, keep focused on people and keep to our mission to bring a WOW! experience to your life, our guests’ lives and communities. See your future with Target Optical.

Target Optical is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

JOB DESCRIPTION

GENERAL FUNCTION

The Ophthalmic Technician ensures all patients receive the highest quality ophthalmic care while receiving medical/surgical eye care. This role provides an unsurpassed patient experience by seamlessly linking the doctor and other primary care functions together.

MAJOR DUTIES & RESPONSIBILITIES

• Assists with patient care and eye exams, including managing patient records and supporting patient flow throughout the exam
• Performs preliminary evaluations including but not limited to obtaining accurate and detailed patient histories, reviewing medication lists carefully, visual acuities, motility evaluations, pupil and angle assessments, refraction, pachymetry, applanation tonometry, and pupil dilation
• Performs special testing including but not limited to OCTs, biometry, topography, and retinal imaging/photography
• Performs all pre-examination testing with accuracy and attention to detail; takes initiative to explain all measurements and answer any questions the patient may haveIdentifies situations involving dissatisfied patients and acts quickly for resolutionPerforms work efficiently, accurately and thoroughly despite time pressure and patient volumeHandles and files all patient records in an organized and efficient manner in accordance with practice standards and HIPAAEffectively utilizes appointment book/scheduling procedures and computer operation/proceduresMaintains safe working environment for all team members and patientsAdapts to various examination scenarios and is personable with patients and staff
• Responsible for maintenance and disinfection of equipment and exam lanes
• Works weekends and evenings when necessary, in support of the business needs (varies by location)
• Adheres to attendance and daily time keeping requirements
• Adheres to all company policies and procedures
• Consistently maintains proper dress code
• Proactively fulfills all responsibilities as assigned by lead technician or ophthalmologist

BASIC QUALIFICATIONS

• High School graduate or equivalent
• 1+ year of strong customer service skills (internal/external)
• Strong communicator and listener
• Problem solving ability
• Organization skills
• Strong interpersonal skills
• Ability to assess priorities, address multiple tasks and deadlines in fast-paced environment
• Ability to use exam software, point-of-sale technology and ophthalmic equipment
• Ability to work autonomously
• Knowledge of office environment
• Strong basic math skills

PREFERRED BUT NOT REQUIRED QUALIFICATIONS

• Experience in healthcare/clinical setting
• Previous experience in customer service, retail and/or optical
• Joint Commission on Allied Health Personnel in Ophthalmology (JCAHPO) Certification(s)

Pay Range: - 24.32

This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email [e-mail]

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.