Ophthalmic Technician

Mercyhealth; Algonquin (IL); On-site; USD 32,000 - 47,000; Full time

Benefits offered by this job

Medical, dental, vision

Life & disability insurance

FSA/HSA options

Generous PTO

Job summary

Mercyhealth seeks an Ophthalmic Technician to provide specialized eye-care support in a fast-paced clinic. You will assist with exams, procedures, testing and patient education while collaborating closely with physicians to support treatments and surgeries.

The role emphasizes patient flow, accurate documentation, and timely follow-up. A high school diploma and JCAHPO certification are required; paraprofessional ophthalmology/optometry education is preferred.

Qualifications

• High School diploma.
• JCAHPO ophthalmic technician certification required.
• Paraprofessional ophthalmology/optometry education preferred.

Responsibilities

• Provide specialized ophthalmology patient care by assisting with exams, procedures, testing, medications and education.
• Assist physicians during treatment, testing, refractometry and examinations.
• Perform retinoscopy, refractometry, A/B scans, photography, fluorescein angiography and other eye-care procedures as directed.
• Maintain patient flow, respond to patient needs and ensure accurate documentation and follow-up care.
• Provide patient and family education and triage calls as needed.
• Support QA activities and adapt to scheduling changes including weekends if required.

Skills

Interpersonal skills

Communication

Education

High School diploma

Paraprofessional ophthalmology/optometry education preferred

Job description

## Ophthalmic TechnicianApply: Mercyhealth Whispering Point - McHenry, IL: Mercyhealth Whispering Point - Algonquin, IL: Full time: Posted Today: 2026-01714**Overview**Provide specialized ophthalmology patient care by assisting with exams, procedures, testing, medications, and patient education in a fast-paced clinical setting. This role works closely with physicians to support eye care treatments and surgeries, maintain patient flow, respond to patient needs, and ensure accurate documentation and follow-up care.**Schedule:** 40-hours per week **Shift:** Days **Location:** Mercyhealth Whispering Point, McHenry, IL; Mercyhealth Whispering Point, Algonquin, IL **Pay Range:** $22.73 - $34.10**Essential Duties and Responsibilities*** Is responsible for patient care.* Rooms and collects patient assessment data.* Administers medications and performs other patient care procedures as directed and according to established criteria.* Assists physicians during treatment, testing, refractometry and examinations.* Performs retinoscopy, refractometry, A/B scans, photography, fluorescein angiography, corneal/disc topography, assists in surgery, low vision evaluations, visual fields, and applanations.* Maintains timely flow of patients.* Provides patient and family education.* Documents patient care and related information.* Responds to incoming telephone calls.* Performs telephone triaging of patients.* Follows up on patient care as needed. Reviews and maintains charts.* Participates in QA & I.* May be required to work alternate shifts and weekends.* Performs other duties as assigned.**Culture of Excellence Behavior Expectations**To perform the job successfully, an individual should demonstrate the following behavior expectations: Quality - Follows policies and procedures; adapts to and manages changes in the environment; Demonstrates accuracy and thoroughness giving attention to details; Looks for ways to improve and promote quality; Applies feedback to improve performance; Manages time and prioritizes effectively to achieve organizational goals. Service - Responds promptly to requests for service and assistance; Follows the Mercyhealth Critical Moments of service; Meets commitments; Abides by MH confidentiality and security agreement; Shows respect and sensitivity for cultural differences; and effectively communicates information to partners; Thinks system wide regarding processes and functions. Partnering - Shows commitment to the Mission of Mercyhealth and Culture of Excellence through all words and actions; Exhibits objectivity and openness to other's views; Demonstrates a high level of participation and engagement in day-to-day work; Gives and welcomes feedback; Generates suggestions for improving work: Embraces teamwork, supports and encourages positive change while giving value to individuals. Cost - Conserves organization resources; Understands fiscal responsibility; Works within approved budget; Develops and implements cost saving measures; contributes to profits and revenue.**Education and Experience**High School diploma. Prefer education as a paraprofessional in ophthalmology or optometry.**Certification and Licensure**Certified by JCAHPO as a technician required.**Skills and Abilities** Good interpersonal/communicative skills needed. **Special Physical Demands**While performing the duties of this job, the employee is frequently required to stand. The employee is occasionally required to walk; sit; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move patients/equipment. Good eye/hand coordination and manual dexterity needed.**Level of Supervision**N/A**Supervises**This job has no supervisory responsibilities.**PAY RANGE:**$19.40 - $29.10Mercyhealth is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected veteran status.Mercyhealth offers competitive pay and a comprehensive benefits package including:* Medical, Dental, Vision* Life & Disability Insurance* FSA/HSA Options* Generous, accruing paid time off* Paid Parental and caregiver leave* Career advancement and educational opportunities* Tuition and certification reimbursement* Certification Reimbursement* Well-being Programs* Employee Discounts* On-Demand Pay* Financial Education* Annual recognition/awards events* Partner appreciation days* Family entertainment/attractions discount* Community service/improvement opportunities