Ophthalmic Tech Lead

University of Rochester; City of Rochester (NY); On-site; USD 38,000 - 53,000; Full time

Job summary

The University of Rochester seeks an Ophthalmic Technician Lead to coordinate technician assignments at the Ophthalmology Eye Clinic, ensuring smooth clinic flow and high-quality patient care. You will train staff, monitor performance, assist with exams and testing, maintain equipment, and mentor new hires, with a focus on accuracy and safety.

This full-time role, based at 601 Elmwood Ave, offers a collaborative environment and opportunities to contribute to our commitment to excellence in eye

Qualifications

• High School diploma or equivalent with 1 year of related ophthalmic experience.
• Or equivalent combination of education and experience.

Responsibilities

• Coordinates work assignments for ophthalmic technicians to optimize clinic flow.
• Provides regular feedback on technician performance to leadership.
• Leads training and monitors skills at assigned location.
• Performs full range of ophthalmic exams and testing as needed.
• Maintains equipment and a sterile clinic environment.

Skills

Ocular anatomy knowledge

Ophthalmic patient care

Clinic workflow leadership

Communication skills

Education

High School diploma or equivalent

Job description

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Location (Full Address):

601 Elmwood Ave, Rochester, New York, United States of America, 14642

Opening:

Worker Subtype:

Regular

Time Type:

Full time

Scheduled Weekly Hours:

40

Department:

500309 Ophthalmology Eye Clinic

Work Shift:

UR - Day (United States of America)

Range:

UR URC 210 H

Compensation Range:

$27.24 - $38.14

The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

Responsibilities:

GENERAL PURPOSE
Coordinates work assignments for ophthalmic technicians at assigned location(s) for optimal clinic flow. Provides regular feedback on technician performance to leadership team. Leads training and skill monitoring at assigned location(s). Performs all of the duties of an ophthalmic technician, including medical record review, preparation for the visit, patient education, assistance with medical examinations, treatments, and procedures.

ESSENTIAL FUNCTIONS

• Maintains presence on the clinic floor to ensure optimal clinic flow.
• Addresses and troubleshoots problems in clinic as they arise.
• Fosters end of session feedback between providers, technicians, and schedulers.
• Creates and updates workup responsibilities for each provider.
• Leads huddles with team on a regular basis.
• Works with other leads to provide clinic coverage as needed.
• Ensures equipment is maintained according to manufacturer’s guidelines.
• Maintains a clean, sterile environment.
• Sterilizes and disinfects instruments and equipment in accordance with guidelines.
• Leads technician training.
• Monitors technician skills at assigned location(s).
• Provides documentation for technician reviews.
• Mentors’ new employees and provides onboarding.
• Performs ocular history, vital signs, visual acuity, neutralize glasses, automated refractions, pupillary exams, confrontational fields, ocular motility, and intraocular pressure.
• Performs a full range of ophthalmic exams and testing as needed or otherwise assigned.
• Ensures rooms are cleaned and stocked at all times.
• Assigns activities to other staff.
• Provides regular feedback to leadership team regarding staffing concerns, performance issues, training needs, and opportunities for organizational improvements.
• Assists with organizing Technician activities to increase employee engagement.
• Assesses and analyzes technician supply and demand in conjunction with departmental leadership.
• Other duties as assigned.

MINIMUM EDUCATION & EXPERIENCE

• High School diploma or equivalent and 1 year closely related clinical experience or training/coursework in optometry, ophthalmology or related field required
• Or equivalent combination of education and experience

KNOWLEDGE, SKILLS AND ABILITIES

• Knowledge of ocular anatomy and physiology, basic tonometry, ophthalmic equipment maintenance and simple repairs. Understands ocular injuries and urgent care required
• Possesses basic ocular pharmacology knowledge of drops and medications used for eye examinations, including the ability to identify the purpose of these commonly used medications, proper administration, dosage, durations, common side effects, and hospital policy about shelf life of these medications required

LICENSES AND CERTIFICATIONS

• CPR - Cardiac Pulmonary Resuscitation or obtain CPR Certification within 30 days required and
• COA - Certified Ophthalmic Assistant Certification by the registry of the Joint Commission of Allied Health in Personnel Ophthalmology or other nationally recognized professional certifying body upon hire required

The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status,or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.