Ophthalmic Assistant - Training provided! Full benefits, no weekends, paid holidays!

EyeCare Partners LLC; Norfolk (VA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

Life insurance

401k with match

Paid time off

Paid holidays

Paid maternity leave

Optical education reimbursement

Competitive base pay

Job summary

Virginia Eye Consultants is seeking an Ophthalmic Technician to assist ophthalmologists by performing preliminary testing and patient preparation. This role supports the clinic with accurate data collection, patient education, and efficient flow throughout visits.

The position requires the ability to travel between Norfolk and nearby locations, excellent patient care, and strong familiarity with EMR systems. A high school diploma and some related experience are expected.

Qualifications

• Provides excellent patient care and is empathetic with patients.
• HIPAA confidentiality standards must be upheld.
• Strong communication and teamwork with all staff.
• Able to organize and track patient care to improve flow.

Responsibilities

• Greet patients professionally and manage check-in/out.
• Anticipate physician needs to ensure smooth clinic flow.
• Adhere to HIPAA and company policies at all times.
• Record patient information accurately in EMR.
• Perform tests and vitals to prepare patients for exams.
• Maintain exam rooms and stock supplies.

Skills

Patient care

HIPAA compliance

Communication skills

Organizational skills

Team orientation

Reliability

Education

High school diploma or GED

1 year related experience

Tools

EMR systems

Microsoft Excel

Job description

EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visitwww.eyecare-partners.com.

Company: Virginia Eye Consultants
Job Title: Ophthalmic Technician
Department: Ophthalmology
Reports To: Clinic Supervisor
Location: This position is located in Norfolk, VA and requires travel to Hampton, Suffolk, and Virginia Beach. WE PAY MILEAGE!

Pay: Starting pay is $18-20/hr DOE

SUMMARY

An Ophthalmic Technician is a valuable asset to an Ophthalmologist as they assist in providing excellent patient care to the patients during their visit. This employee is able to handle a wide range of duties while using equipment to perform the initial testing needed to prepare a patient for an exam with an Ophthalmologist.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
• Anticipate Physician needs to facilitate the flow of the clinic
• Practice urgency at all times with patient’s time, as well as doctor’s time and schedule
• Comply with all company policies and procedures, including HIPAA
• Verify patient’s information by interviewing patient
• Record patient’s medical history and current medications and confirm purpose of visit
• Record all data in the patient's Electronic Medical Record (EMR)
• Check condition of patient's eyes by observing pupils, muscles, visual acuity, and extraocular movements
• Required skills include: dilation, refraction, pressures, and performing a variety of diagnostic tests including visual fields, OCT, GDX, IOL master, auto refractor and topography
• Demonstrates working knowledge of eye anatomy, diseases, symptoms and ocular medications
• Accurately and thoroughly document medical visits and procedures as they are being performed by the Physician
• Prepare patients for treatments and minor procedures; measure and record vital signs (blood pressure, pulse, and respiration rate) as required
• Open and close exam rooms as needed
• Keep examination, treatment, laser and any other assigned rooms cleaned and stocked with supplies, and keep drug count up to date.
• General office duties and cleaning to be assigned by manager

QUALIFICATIONS

• Provides excellent patient care and is energetic and empathetic with patients
• Must comply with HIPAA confidentiality standards when communicating patient information
• Communication skills and the ability to coordinate and cooperate with all levels of employees in a courteous, professional manner at all times
• Organizational skills with focus on tracking patient care and improving patient flow
• Desire to gain industry knowledge and training
• Demonstrates initiative in accomplishing practice goals
• Ability to grow, adapt, and accept change
• Consistently creates a positive work environment by being team-oriented and patient-focused
• Commitment to work over 40 hours to meet the needs of the business
• Ability to work weekends when applicable
• Reliable transportation that would allow employee to go to multiple work locations with minimal notice

EDUCATION AND/OR EXPERIENCE

• Minimum Required: High school diploma or general education degree (GED) required
• Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience

LICENSES AND CREDENTIALS

• Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification is preferred, but not required

SYSTEMS AND TECHNOLOGY

• Proficient in Microsoft Excel, Word, PowerPoint, Outlook
• Experience using Electronic Medical Records (EMR) systems
• Computer proficiency and ability to quickly learn new applications

PHYSICAL REQUIREMENTS

• This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25–50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus is required100% of the time. Occasional driving or climbing may also be necessary.
• Full Benefits Package - Medical, Vision, Dental and Life Insurance
• 401k + Employer Matching
• Paid Time Off and Paid Holidays
• Paid Maternity Leave
• Optical Education Reimbursement
• Competitive Base Pay

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.