Operator, Warehouse & Mailroom - Universal Kids Resort

Universal Orlando Resort; Frisco (TX); On-site; USD 25,000 - 30,000; Full time

Job summary

Universal Kids Resort in Frisco, TX, is seeking a Warehouse Mail Clerk to receive, process, and distribute mail and freight, pick orders, stock bins, and deliver items to designated locations.

You will load and unload goods, ensure FIFO where required, inspect for damage, maintain paperwork, and uphold safety standards. This role supports operations across receiving and shipping processes and requires a driven team player.

Qualifications

• High School Diploma or GED required.
• 1+ years of warehouse/mail services experience preferred; or equivalent combination of education and experience.
• A valid Texas Driver’s License is required.

Responsibilities

• Receives product, picks orders, stocks product into primary and reserve bins, and delivers goods and supplies to their required location. Ensures accuracy of stock with invoice and packing list.
• Receives and unloads incoming goods delivered to the receiving warehouse. Ensures safekeeping of, and the quality standards of food, beverage, merchandise, and various other departmental items stored in the warehouse.
• Receives, sorts and processes incoming deliveries of packages and mail. Forwards mail to new addresses. Delivers all mail and packages. Tracks items in transit and traces lost packages as needed.
• Maintains documentation including daily delivery and closing logs and reports. Participates in inventory audits and cycle counts.
• Follows safety practices and maintains a neat, clean work area. Understands Environmental, Health & Safety responsibilities.

Education

High School Diploma or GED

Job description

JOB SUMMARY

Receives, processes, and distributes all incoming mail and freight goods from manufacturers, vendors, and carriers. Pulls items in warehouse as designated in order to fulfill orders/requests and safely delivers items to designated locations. Assists in proper storage of supplies, parts, seasonal items, etc., in warehouse and related spaces. Sorts and delivers all domestic, international, and interdepartmental mail and notices across the resort. Prepares mail items and packages for outgoing shipment.

Receives, processes, and distributes all incoming mail and freight goods from manufacturers, vendors, and carriers. Pulls items in warehouse as designated in order to fulfill orders/requests and safely delivers items to designated locations. Assists in proper storage of supplies, parts, seasonal items, etc., in warehouse and related spaces. Sorts and delivers all domestic, international, and interdepartmental mail and notices across the resort. Prepares mail items and packages for outgoing shipment.

JOB RESPONSIBILITIES

• Receives product, picks orders, stocks product into primary and reserve bins, and delivers goods and supplies to their required location. Ensures accuracy of stock with invoice and packing list. Completes all required forms and paperwork. Ensures all outgoing freight is properly labeled and ready for pick up by freight carriers.
• Receives and unloads incoming goods delivered to the receiving warehouse. Ensures the safekeeping of, and the quality standards of food, beverage, merchandise, and various other departmental items stored in the warehouse. Rotates stock following FIFO guidelines for FIFO-required items; checks for damaged and expired goods.
• Receives, sorts and processes incoming deliveries of packages and mail. Forwards mail to new addresses. Delivers all mail and packages. Receives certified, registered, insured, and express mail. Tracks items in transit of delivery/shipment and traces lost packages as needed. Determines the most cost-effective way to ship and process outgoing mail and packages.
• Maintains equipment and work area in a neat, clean and orderly manner. Follows established safety practices for all equipment and work areas. Reports any unsafe conditions or equipment to the management team in a timely manner.
• Maintains accurate documentation including but not limited to daily delivery and closing logs and reports. Participates in inventory audits and cycle counts by preparing the assigned areas and bins, counting stock and entering results.
• Understand and actively participate in Environmental, Health & Safety responsibilities by following established UDX policy, procedures, training, and team member involvement activities.
• Perform other duties as assigned.

SUPERVISORY RESPONSIBILITY

• Individual Contributor.

ADDITIONAL INFORMATION

• Must be able to work a flexible and varying schedule based on business needs.

QUALIFICATIONS

• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• Consistent attendance is a job requirement.

CERTIFICATIONS, LICENSES, REGISTRATIONS

• A valid Texas Driver’s License is required.

EDUCATION

• High School Diploma or GED required.

EXPERIENCE

• 1+ years of warehouse/mail services experience preferred; or equivalent combination of education and experience.

Your talent, skills and experience will be rewarded with a competitive compensation package.

Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Kids Resort via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Kids Resort HR/Recruitment will be deemed the sole property of Universal Kids Resort. No fee will be paid in the event the candidate is hired by Universal Kids Resort as a result of the referral or through other means.

Universal Kids Resort.

Universal Kids Resort is an equal opportunity employer. Universal elements and all related indicia TM & © 2026 Universal Studios. All rights reserved. EOE.