The purpose of the Operator position is to carry out the processes of loading and unloading product, storing product and maintaining the grounds, buildings and equipment used during operations. Operators will work flexible shifts across the business cycle of our customers, which may include evenings, weekends and other required shifts. Shift work with 12‑hour rotating shifts (6 am–6 pm; 6 pm–6 am) is required.
Primary Responsibilities
- Perform product loading and unloading functions in accordance with established operating procedures.
- Maintain operating equipment, buildings and grounds by inspecting, performing mechanical maintenance, reporting unsafe conditions, cleaning terminal areas and ordering supplies.
- Apply refrigeration system principles, test and record sample results, monitor gauge readings.
- Maintain and update manuals and records accurately.
- Comply with all training, environmental, health and safety programs of the company/industry.
- Assist with training and development of other operators.
- Coordinate with emergency response personnel during environmental, health and safety situations.
- Perform hazardous material response/remediation duties in case of a spill.
- Progress through and maintain skills acquired in the Operator Progression Program.
- Perform additional duties requested by facility management (recordkeeping, procedure development/implementation).
- Assist with maintenance duties or emergency response at other company locations as directed.
- Participate in the development and implementation of capital and maintenance projects.
- Assume management responsibilities of the facility when the facility manager is absent.
Successful Incumbents Will Have
- High School graduate or equivalent; plus equivalent of 2 years college, military/technical training, or related work experience.
- Ability to understand and follow operating procedures.
- Refrigeration knowledge commensurate with position level.
- Good communication skills.
- HAZMAT certified (post‑employment requirement).
- Ability and initiative to exercise independent or team‑oriented action.
- Basic computer skills for data entry and information retrieval.
- Read, write, communicate and comprehend the English language.
Position Scope/Contribution
Travel
- May be required to travel to and work at different facility locations for limited periods of time.
Working Conditions
- Variety of environmental conditions (extreme cold/heat, humidity, wind, rain, snow, ice).
- Work with hazardous chemicals and emergency response requirements.
- Incumbents are on‑call 24 hours per day for pre‑designated time periods; must be within reasonable proximity of the facility (approx. 30‑45 minute drive).
- Maneuvers over uneven and/or slippery surfaces.
- Regularly assumes physically awkward and stressful positions.
- Occasionally required to climb to and maneuver at heights of approximately 80‑100 ft.
- Works at computer terminals and monitors facility processes during product loading.
- Ability to work in a continuous operating environment.
- Shift work required; 12‑hour rotating shifts with possible nights, holidays, and weekends with little or no advanced notice.
Emergency Response Personnel Requirements
Ammonia terminal operators are required to function as emergency responders in the event of a hazardous material (anhydrous ammonia) spill. Two basic roles may be performed: Hazardous Material Technician and Incident Commander.
Hazardous Materials Technician – Physical Requirements
- Wear Level A protective suits and self‑contained breathing apparatus in offensive measures to patch, plug or stop a leak of anhydrous ammonia. Time in the Level A suit is generally limited to 15‑20 minutes. SCBA weight ~ 35 lbs.
- Deploy approximately 200 ft of fire hose at critical downwind locations.
- Use tools (wrenches, hammers, wedges, etc.) to plug piping leaks.
- Remove victims to a safe location for treatment by medical personnel (including confined space removal/retrieval).
- Perform diking or ditching measures with sandbags and shovels to contain water flows on site.
- Climb stairs to the top of an ammonia tank (≈ 90 ft) carrying 50 lbs of equipment.
- Install valves in an ammonia piping system.
- Haul emergency response equipment (Level A suits, biopaks, rubber boots) to designated incident command locations.
- Assist local fire department and authorities as needed.
- Operate mobile and heavy equipment (front‑end loader, pickup truck) to contain spills.
Incident Commander – Roles and Physical Requirements
- Guide and direct emergency response efforts from an upwind location.
- Operate in Level D protective gear (normal work clothes). Physical activities are limited to surveillance of the response area and assisting Hazardous Material Technicians.
What We Offer
The actual base pay for the position may be influenced by factors such as education, training, skills, qualifications, competencies, years of experience, job‑related knowledge, and scope of the role, and could be outside of the posted pay range.
In addition to base pay, an incentive program is available to all full‑time employees, and a comprehensive benefits package including two medical plan options, a health savings plan with a company contribution and a match, dental and vision benefits, a well‑being incentive program, a 401(k) plan with potential employer contributions of 10% to 13%, life and disability insurance, paid time off programs, and more! Flexible work arrangements are also offered to support a healthy work‑life balance.