Operator IV (Onsite)

Axon; United States; On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Competitive salary and 401k with match

Discretionary paid time off

Parental leave

Medical, Dental, Vision plans

Wellness programs

Learning & Development

Job summary

Axon is seeking a Line Lead, Operator IV (L4) for our onsite Pinnacle facility in the United States. You will translate production plans into actionable staffing and quality goals, coach teams, and own escalations to ensure safety and output.

Reporting to the Manufacturing Supervisor, you will monitor bottlenecks, enforce NCMR/EWO processes, and collaborate with technicians and engineers to improve efficiency while upholding Axon values and standards.

Qualifications

• Strong manufacturing experience and understanding of production floor needs, staffing, quality, safety, and performance goals.
• Relevant manufacturing certification or equivalent practical experience.
• Working knowledge of NCMR procedures, escalation processes, EWO execution, and cross-functional problem-solving.

Responsibilities

• Translate daily production plans and quarterly goals into clear priorities, staffing plans, and actions for the assigned operation.
• Monitor production performance, identify bottlenecks and process gaps, and proactively address risks to output, quality, and efficiency.
• Coordinate EWO execution and communicate process requirements with the team, ensuring changes are understood and followed.
• Coach and hold L3 Leads and operators accountable for performance, safety, quality, and timely completion of responsibilities.
• Communicate with technicians, engineers, and supervisors to resolve issues and advocate for production needs.
• Own escalations and action items through resolution or handoff, with timely updates and documentation.

Skills

Manufacturing experience

Staffing planning

Quality and safety

Leadership

Communication

Education

Manufacturing certification or equivalent

Tools

NCMR procedures

EWO execution

Escalation processes

Job description

Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

As a Line Lead, Operator IV (L4), you will help drive manufacturing performance by understanding production needs, staffing, quality and safety expectations, and quarterly goals across the operation. You are expected to work independently, make sound operational decisions, and take ownership of issues that may affect multiple work areas. This role offers the opportunity to strengthen cross-functional leadership, problem-solving, and people-management skills.

What You’ll Do

Location: Onsite - Pinnacle

Reports to: Manufacturing Supervisor

Direct Reports: L3 Leads or operators, as assigned

• Translate daily production plans and quarterly goals into clear priorities, staffing plans, and actions for the assigned operation.
• Monitor production performance, identify bottlenecks and process gaps, and proactively address risks to output, quality, and efficiency.
• Demonstrate working knowledge of NCMR procedures, escalation processes, and EWO execution; determine when to act, involve partners, or escalat.
• Coordinate EWO execution and communicate process requirements with the team, ensuring approved changes are understood and followed.
• Coach and hold L3 Leads and operators accountable for performance, safety, quality, communication, and completion of assigned responsibilities.
• Communicate candidly and professionally with technicians, engineers, supervisors, and other stakeholders to resolve issues and advocate for production needs.
• Own escalations and action items through resolution or a clear handoff, providing timely updates and documenting relevant information.
• Identify trends and improvement opportunities, recommend practical solutions, and support changes that improve safety, quality, output, and team performance.

What You Bring

• Minimum years of experience: Strong manufacturing experience with broad understanding of production floor needs, staffing, quality, safety, and performance goals.
• Minimum education: Relevant manufacturing certification or equivalent practical experience.
• Required technical skills: Working knowledge of NCMR procedures, escalation processes, EWO execution, and cross-functional problem-solving.
• Strong judgment, communication, prioritization, and follow-through; able to work independently while recognizing when leadership alignment is needed.
• Demonstrates Axon Values through ownership, candor, collaboration, high standards, forward thinking, and a focus on doing the right thing.

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• Employee Resource Groups (ERGs)
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at [e-mail] or via our Axon Privacy Web Form . For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.

Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity and values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email [e-mail]. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.