Operations & Visual Manager - Fashion Place Mall

ALO; United States; On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Employee discount

Wellness Club membership

Medical, dental and vision plan

Mental health resources

401K with company matching

Monthly store incentives

Clothing allowance

Free yoga classes

Job summary

ALO is seeking an Operations and Visual Manager to lead store operations and visual execution. You will oversee inventory accuracy, labor planning, and schedule management while upholding brand standards on the sales floor. The role requires collaborating with the General Manager to monitor budgets, metrics, and steady performance.

You will guide a team, drive process improvements, and ensure a customer-ready store at all times in a fast-paced retail environment.

Qualifications

• 3–5 years of leadership in retail or related industry.
• Strong MS Office/Outlook/Excel skills.
• Excellent verbal and written communication abilities.
• Agile approach with multitasking in a changing environment.
• Motivated to drive business in a fast paced, innovative setting.
• Entrepreneurial mindset with business ownership orientation.
• Independent work ethic and personal accountability.
• Aligns with ALO’s Guiding Principles.
• Proof of right to live and work in the country from start of employment.

Responsibilities

• Oversee and support execution of key operational and visual processes.
• Investigate inventory accuracy issues and partner with GM to close gaps.
• Champion strong visual standards for the salesfloor using performance data.
• Support sell‑through by ensuring accuracy of counts and coordinating labor hours.
• Maintain a safe work environment and efficient operation.
• Represent the business in meetings with GM; assist budget, reporting and metrics.
• Plan workflows to protect optimal performance and future needs.
• Lead the Operations and Visual team with coaching and development.
• Schedule creation balancing business needs with team capacity.
• Collaborate across functions to support KPI achievement (inventory, floor KPIs).

Skills

Interpersonal communication

Agile

Time management

Ownership mindset

Independent work ethic

Tools

MS Office

Excel

Outlook

Word

Job description

WHY JOIN ALO?

Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.

OBJECTIVE

The Operations and Visual Manager is a member of the store leadership team who deals with ALO’s operational and visual strategy in the store. This individual is passionate about inventory management, labor planning and scheduling, and visual execution – all with a lens on driving an efficient and effective store operation. This role’s north star is pointed at ensuring that the store is customer-ready at all times.

Operations & Visual Leader

• Oversee and support execution of key operational and visual processes
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to elevate process or system gaps
• Champion strong visual standards for the salesfloor by leveraging business performance data
• Support sell-through management by ensuring accuracy of inventory counts and coordinates labor hours to efficiently receive product deliveries
• Support a safe work environment and efficient operation

Business Leader

• Represent the business in meetings and on conference calls, in partnership with General Manager
• Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)
• Future planning workflow business needs to protect optimal performance

People Leader

• Ensure that the Operations and Visual team exudes ALO's mission and guiding principles to effectively communicate to our visitors who we are, what we do and why we do what we do
• Leads a team through accountability, continuous coaching on a regular basis, development of talent, and elevating effective communication throughout the Operations and Visual team
• Establish internal & external pipeline through succession planning and recruitment strategy
• Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager

Flow Experience Leader

• Oversees the execution of Flow experience deliverables on the ALO Sales and Service Model, protecting operational efficiency
• Collaborate and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support organizational goals and to achieve inventory and sales floor KPI’s
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture

OPERATIONS AND VISUAL MANAGER QUALIFICATIONS

• 3-5 years of retail or related industry leadership experience
• Working knowledge of MS Office (Word, Excel and Outlook)
• Extraordinary interpersonal and communication skills, both verbal and written
• Agile with the ability to handle multiple tasks in a changing environment
• Highly Motivated by driving business in a fast-paced, innovative environment
• Business owner mindset with an entrepreneurial spirit
• Independent work ethic, time management skills, and personal accountability
• Aligns with and embodies ALO’s Guiding Principles
• Proof of right to live and work in country from start of employment

OPERATIONS AND VISUAL MANAGER SCHEDULE

The Operations & Visual Manager role is a full-time role. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts, which may be subject to change. All Employees are expected to be able to work from the week of and including "Black Friday" until the end of the holiday season, first week of January.

JUST SOME OF THE PERKS

• Generous ALO employee discount and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents
• 401K with company matching
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

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