Operations Vice President - NJ

00 RHA Health Services, LLC; Sparta Township (NJ); On-site; USD 140,000 - 200,000; Full time

Job summary

00 RHA Health Services, LLC in New Jersey seeks an Operations Vice President to lead regional operations for IDD and behavioral health services. You will guide executive directors and support teams, align strategies with the mission, and promote strong stakeholder relationships.

Responsibilities include regional budgeting, staffing optimization, and ensuring compliant, high-quality service delivery. A strong background in healthcare operations and leadership is essential for success in this role.

Qualifications

• Bachelor's degree or equivalent work experience preferred.
• Minimum of 5 years working in IDD services, including 2 years in regional leadership.
• Strong leadership, decision-making, organizational, financial, and interpersonal skills.
• Knowledge of IDD regulations and service models.
• Ability to balance multiple priorities in a dynamic environment.
• Professional demeanor representing the organization.

Responsibilities

• Set regional objectives and drive operational strategies aligned with the mission.
• Provide strong leadership to regional leaders and staff.
• Promote goals to internal teams and external stakeholders.
• Oversee day-to-day operations of residential, day, and community programs.
• Ensure resource allocation, staffing coverage, and operational efficiency.
• Monitor KPIs and ensure adherence to policies.
• Approve and monitor regional budgets with COO.
• Lead hiring, promotions, and performance development.
• Support professional development for staff.
• Lead regional financial planning, budgeting, and cost control.
• Monitor service utilization and billing to align with goals.
• Collaborate with finance to manage fiscal health.
• Ensure regulatory compliance and licensing readiness.
• Engage community through partnerships and events.
• Identify growth opportunities within the region.
• Supervise Regional Business Office Managers and Directors.

Skills

Leadership

Decision-making

Organizational skills

Interpersonal skills

Multitasking

Professional demeanor

Education

Bachelor's degree in Human Services, Business Administration, Health Administration, or a related field

Job description

We are hiring for:

Operations Vice President - NJ Type: Regular

If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services!

DUTIES AND RESPONSIBILITIES

Leadership and Strategy

• Set regional objectives and drive operational strategies that align with the company's mission, values, and strategic plan.
• Provide strong, value-driven leadership to all regional employees, including Executive Directors, Business Office Managers, and Executive Assistants.
• Promote company goals and service philosophy to internal teams and external stakeholders, including families, regulatory agencies, and the public.
• Serve as a role model and ambassador for the organization, maintaining a positive and professional presence in all settings.

Operational Oversight

• Oversee the day-to-day operations of residential, day, and/or community-based programs, ensuring consistent delivery of high-quality, person-centered services.
• Ensure appropriate resource allocation, staffing coverage, and operational efficiency across all service areas.
• Monitor and address performance metrics, ensuring adherence to organizational policies and key performance indicators (KPIs).
• Approve and monitor regional and development budgets in coordination with Financial Services and the COO.

Human Resources and Talent Management

• Ensure responsible hiring, promotion, progressive discipline, and termination processes are implemented in accordance with company policy.
• Lead efforts to develop and retain high-performing teams through timely training, performance evaluations, coaching, and succession planning.
• Support ongoing professional development for clinical staff, administrators, and direct support teams.

Financial Oversight

• Lead regional financial planning and oversight, including budget development, forecasting, and cost management.
• Monitor service utilization, staffing models, and billing to ensure financial performance aligns with organizational goals.
• Collaborate with the finance team to proactively manage fiscal health and mitigate operational risks.

Regulatory Compliance and Quality Assurance

• Ensure full compliance with federal, state, and local regulations as well as company policies and contractual obligations.
• Remain current with changing regulatory and payer requirements; implement necessary changes across the region.
• Partner with quality and compliance departments to ensure licensing readiness and successful audit outcomes.

Community and Stakeholder Engagement

• Build and maintain strong community partnerships through active participation in local chambers, events, and initiatives that enhance visibility and reputation.
• Identify and pursue strategic growth opportunities within the region, including service expansion and new program development.

Supervisory Responsibilities

• This position directly supervises Regional Business Office Managers, Executive/Admin Assistants and Executive Directors. The Vice President provides overall leadership and indirect oversight for all employees within the assigned region.

MINIMUM QUALIFICATIONS

• Bachelor's degree in Human Services, Business Administration, Health Administration, or a related field strongly preferred. Equivalent work experience may be considered.
• Minimum of 5 years working in IDD services, including at least 2 years in a regional leadership role with responsibility for multi-site operations.
• Proven leadership and decision-making abilities.
• Strong understanding of IDD-related regulations and service models.
• Exceptional organizational, financial, and interpersonal skills.
• Ability to balance multiple priorities in a dynamic environment.
• Professional demeanor with the ability to effectively represent the organization in internal and external settings.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Ability to perform tasks requiring sustained physical activity, such as sitting, standing, walking, or repetitive hand movements.
• Frequent use of standard office equipment, including computers, phones, and other peripherals.
• Ability to lift and carry items within a reasonable weight range, if necessary.
• Regular use of technology and exposure to prolonged periods of screen time.

RHA is an Equal Employment Opportunity Employer, proh