Operations Training Specialist

FedEx Logistics

Goodyear (AZ)

On-site

USD 34,000 - 39,000

Part time

14 days+
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Job summary

FedEx Logistics in Goodyear, AZ, is seeking a part-time Training Specialist to implement and administer training activities at a FedEx station or hub. The role ensures all facility employees receive training needed to perform their jobs effectively and safely, supporting the company training strategy.

The position emphasizes hands-on coaching, curriculum management, and collaboration with the FedEx University and senior management to close training gaps while delivering timely, clear instruction

Qualifications

  • One year of experience in instructor-led training, field operations or related area.
  • Working knowledge of field operations and training principles.
  • Ability to mentor and coach employees.
  • Effective communication and presentation skills.

Responsibilities

  • Manage the training curriculum for all facility employees.
  • Prepare and execute Package Handler training events with materials and timelines.
  • Demonstrate on-the-job training and coach managers on training methods.
  • Lead weekly Package Handler retention meetings.
  • Coordinate with FedEx University to identify training gaps.
  • Respond to training questions promptly.

Skills

Training delivery
Microsoft Office
Communication skills
Presentation skills
Time management
Mentor/coach

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Implements and administers training activities at a FedEx FedEx station or hub in support of the Company's overall training strategy. Serves as an ongoing educational and training resource to ensure all facility employees receive training needed to effectively complete their jobs.

Essential Functions
  • Manages the training curriculum for all employees in the facility.
  • Ensures Package Handler training events are properly prepared and executed with established materials within established timelines.
  • Monitors continuous on-the-job training of employees, as needed, by demonstrating proper training with them on the dock and guiding managers on effective training methods.
  • Manages and leads weekly Package Handler retention team meetings.
  • Provides training, follow-up coaching and feedback to managers based on individual needs and development opportunities.
  • Works with the facility Senior Manager, District Staff and the FedEx University to determine training gaps.
  • Responds to requests for and questions about training initiatives in a timely fashion.
  • May conduct or assist with Package Handler orientation sessions.
  • Performs other duties as assigned.
Minimum Education
  • High school diploma or GED required.
Minimum Experience
  • One (1) year experience required in instructor-led training, field operations or related area
Knowledge Skills and Abilities
  • Working knowledge of field operations and/or training principles.
  • Software skills, including use of Microsoft Office software and web-based applications.
  • Verbal and written communication skills necessary to communicate with various audiences and ability to effectively provide employees instruction on process and practice.
  • Presentation skills necessary to facilitate training and/or deliver informational sessions to groups and/or individuals.
  • Time management and organizational skills necessary to manage multiple processes, appropriately prioritize workload, plan for resources to meet deadlines and goals, and respond to day-to-day functional needs.
  • Ability to anticipate and identify problems and use sound judgment and fact-based analysis to develop effective and efficient solutions.Ability to mentor, coach and act as a knowledge resource to other employees.
Job Conditions
  • May work in an environment with hot or cold temperatures
  • May work in an environment with loud noises or fumes
  • Minimal travel required Implements and administers training activities at a FedEx operations facility in support of the Company's overall training strategy. Serves as an ongoing educational and training resource to ensure all facility employees receive training needed to effectively complete their jobs.
Preferred Qualifications:
Pay Transparency:

This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the salary information represents the job level minimum and the job level maximum. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.

Pay:

$24.75 /hr - $28.00 /hr, DOE

Additional Details:

PART TIME | 30hrs / week


For details on our comprehensive benefits, click here.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com.

Applicants have rights under Federal Employment Laws:
  • Know Your Rights
  • Pay Transparency
  • Family and Medical Leave Act (FMLA)
  • Employee Polygraph Protection Act
E-Verify Program Participant:

Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

  • E-Verify Notice (bilingual)
  • Right to Work Notice (English) / (Spanish)
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