Operations Technology & Innovation Intern

MD&A; San Antonio (TX); On-site; USD 579,000 - 868,000; Part time

Job summary

Mechanical Dynamics & Analysis (MD&A) in San Antonio, TX, offers an Operations Technology & Innovation Intern role. This paid in-person internship goes beyond tasks; you’ll work with operations and leadership to identify challenges, develop solutions, and implement improvements affecting the business.

You'll build digital tools, modernize training, analyze processes, and communicate data to stakeholders. The role emphasizes learning, curiosity, and practical problem-solving with exposure to

Qualifications

• Curious and eager to learn how a business operates.
• Creative problem solver who enjoys finding better ways to work.
• Detail-oriented and committed to delivering high-quality work.
• Customer-focused and motivated to help others succeed.
• Dependable and follows through on commitments.
• Interested in solving business problems, not just using technology.

Responsibilities

• Improve and modernize training programs, procedures, and knowledge resources.
• Build Power Apps, Power Automate workflows, and other digital solutions that reduce manual work and improve efficiency.
• Analyze business processes and identify opportunities for improvement.
• Develop creative ways to communicate data and operational information to technicians, project managers, and leadership.
• Create user-friendly training materials and support the adoption of new technologies.
• Explore AI, automation, and emerging technologies to solve business challenges.
• Collaborate with employees across multiple departments to understand needs and develop practical solutions.

Skills

Curious and eager to learn

Creative problem solver

Detail-oriented

Customer-focused

Dependable

Strong written and verbal communicatie

Education

Pursuing a degree in Engineering, Information Systems, Business Analytics, Computer Science, Industrial Technology

Tools

Excel

Power Apps

Power Automate

Reporting tools

Data analysis

Job description

Operations Technology & Innovation Intern

San Antonio, TX

Mechanical Dynamics & Analysis (MD&A)

San Antonio, TX | Paid Internship | In-Person

About the Opportunity

At MD&A, we believe the best improvements come from people who ask questions, challenge assumptions, and look for better ways to work. We are seeking a curious, creative, and customer-focused intern to help improve the tools, processes, and information that support our Outage Services Division.

This is not a traditional internship. You won't just complete assigned tasks. You'll work alongside operations, field personnel, and business leaders to identify challenges, develop solutions, and implement improvements that have a real impact on the business.

What You'll Do

• Improve and modernize training programs, procedures, and knowledge resources.
• Build Power Apps, Power Automate workflows, and other digital solutions that reduce manual work and improve efficiency.
• Analyze business processes and identify opportunities for improvement.
• Develop creative ways to communicate data and operational information to technicians, project managers, and leadership.
• Create user-friendly training materials and support the adoption of new technologies.
• Explore AI, automation, and emerging technologies to solve business challenges.
• Collaborate with employees across multiple departments to understand needs and develop practical solutions.

What Makes This Internship Different

• Build solutions that are actually deployed and used by the business.
• Create a portfolio of real-world projects that demonstrate measurable impact.
• Gain exposure to operations, engineering, field services, project management, and technology.
• Experience the intersection of business, data, automation, and innovation.
• Have the freedom to explore ideas and help improve how work gets done.

Requirements

Who Will Thrive Here

We're looking for someone who is

• Curious and eager to learn how a business operates.
• A creative problem solver who enjoys finding better ways to work.
• Detail-oriented and committed to delivering high-quality work.
• Customer-focused and motivated to help others succeed.
• Dependable and follows through on commitments.
• Interested in solving business problems, not just using technology.

Most importantly, we're looking for someone who wants to make a meaningful impact. The best candidates will be motivated by improving the daily work lives of the people they support through curiosity, innovation, and practical problem-solving.

Preferred Qualifications

• Pursuing a degree in Engineering, Information Systems, Business Analytics, Computer Science, Industrial Technology, or a related field.
• Experience with Excel, Power Apps, Power Automate, reporting tools, or data analysis is a plus.
• Demonstrated ability to learn new technologies quickly and apply them to solve business challenges.
• Strong written and verbal communication skills.
• Residing in the San Antonio area.

Compensation

• $21 per hour
• 20-30 hours per week
• Potential to continue through 2027
• May qualify for academic credit