Operations Technical Writer

ADP, Inc.; Cincinnati (OH); On-site; USD 39,000 - 41,000; Full time

Job summary

Trillium Foods in Cincinnati, OH is seeking an Operations Technical Writer to create and maintain SOPs, work instructions, PM procedures, and training materials for manufacturing operations.

This hands-on role collaborates with maintenance, cooks, line operators, quality, safety, and training teams to document equipment operation and processes.

The position supports audits, manages document control, and develops visual aids to ensure consistent, compliant plant practices.

Qualifications

• Strong writing, organization, and attention to detail.
• 1–3 years of related experience preferred.
• Comfortable working in both an office and manufacturing environment.
• Proficiency with Microsoft Word and Excel.

Responsibilities

• Create, update, and maintain SOPs, Work Instructions, Preventive Maintenance (PM) procedures, checklists, and other technical documentation for plant equipment and operational processes.
• Provide documentation and training support for Maintenance, Cooks, Line Operators, Line Leads, and other Operations personnel.
• Work directly with employees and subject matter experts on the production floor to observe, understand, and accurately document equipment operation and manufacturing processes.
• Develop machine‑specific training materials, visual job aids, and step‑by‑step instructions to support consistent and effective employee training across production equipment.
• Develop and maintain equipment centerlines, including standard operating settings, parameters, specifications, and procedures.
• Support the Preventive Maintenance System (PMS) by creating, organizing, and maintaining accurate equipment and maintenance documentation.
• Partner cross‑functionally with Operations, Maintenance, Quality, Safety, and Training to ensure procedures and training materials accurately reflect current plant practices and requirements.
• Support internal, customer, and regulatory audits by ensuring required documentation is accurate, current, organized, and readily available.
• Maintain effective document control, including revisions, approvals, version history, distribution, and removal of obsolete documentation.
• Take photographs and create visual references of equipment, components, controls, and process steps to enhance SOPs, Work Instructions, and training materials.

Skills

Strong writing

Organization

Attention to detail

Bilingual English/Spanish

Tools

Microsoft Word

Excel

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Operations Technical Writer

Full Time DLT, Cincinnati, OH, US

3 days ago Requisition ID: 1016

Salary Range: $28.00 To $30.00 Hourly

Operations Technical Writer – Food Manufacturing Schedule: Full-time, Monday–Friday. This position will primarily support 1st and 2nd shift operations, with schedule flexibility based on training, documentation, and operational needs.

Trillium Foods is looking for an Operations Technical Writer to create and maintain clear, practical documentation and training materials for our manufacturing operations.

This is a hands‑on role that works directly with Maintenance, Cooks, Line Operators, Line Leads, Quality, Safety, and Operations teams on the production floor.

What You'll Do

• Create, update, and maintain SOPs, Work Instructions, Preventive Maintenance (PM) procedures, checklists, and other technical documentation for plant equipment and operational processes.
• Provide documentation and training support for Maintenance, Cooks, Line Operators, Line Leads, and other Operations personnel.
• Work directly with employees and subject matter experts on the production floor to observe, understand, and accurately document equipment operation and manufacturing processes.
• Develop machine‑specific training materials, visual job aids, and step‑by‑step instructions to support consistent and effective employee training across production equipment.
• Develop and maintain equipment centerlines, including standard operating settings, parameters, specifications, and procedures.
• Support the Preventive Maintenance System (PMS) by creating, organizing, and maintaining accurate equipment and maintenance documentation.
• Partner cross‑functionally with Operations, Maintenance, Quality, Safety, and Training to ensure procedures and training materials accurately reflect current plant practices and requirements.
• Support internal, customer, and regulatory audits by ensuring required documentation is accurate, current, organized, and readily available.
• Maintain effective document control, including revisions, approvals, version history, distribution, and removal of obsolete documentation.
• Take photographs and create visual references of equipment, components, controls, and process steps to enhance SOPs, Work Instructions, and training materials.

What We're Looking For

• Strong writing, organization, and attention to detail.
• 1–3 years of related experience preferred.
• Comfortable working in both an office and manufacturing environment.
• Manufacturing experience preferred; food or beverage experience is a plus.
• Proficiency with Microsoft Word and Excel.
• Bilingual English/Spanish is a plus.
• Ability to travel up to 10% to other company locations.