Seasonal, Operations Technical Specialist (Part Time)

H&R Block; Page (AZ); On-site; USD 22,041 - 27,552; Full time

Job summary

H&R Block seeks a seasonal Operations Technical Specialist to help ensure the tax office network is ready for the season. You will perform hands-on operational tasks, set up hardware, deliver supplies, and support openings, closures, and relocations under district leadership.

You will maintain inventory, troubleshoot PC hardware, document issues in the ticketing system, and stay current with department tools.

Qualifications

• High school diploma or equivalent.
• Ability to lift up to 55 lbs.
• Basic IT knowledge to set up and troubleshoot computer hardware.
• Excellent organizational and prioritization skills.
• Strong communication and teamwork abilities.

Responsibilities

• Perform basic building maintenance and minor repairs.
• Deliver supplies to office locations in a timely manner.
• Assist with seasonal office setup and closing per planogram.
• Set up and support PC hardware across multiple offices.
• Maintain inventory of district resources.
• Track hot spare computer equipment.
• Document hardware problems and resolutions in the ticketing system.
• Maintain up-to-date knowledge of supported products and systems.
• Participate in required training and other duties as assigned.

Skills

Basic IT knowledge

Hardware setup

Troubleshooting

Office supply & logistics

Communication skills

Time management

Team coordination

Education

High school diploma or equivalent

Tools

Outlook

Microsoft Office

Job description

About the Role

As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block’s tax office network. You will be responsible for executing hands‑on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season.

• Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low‑voltage electrical work and repairing minor damages.
• Deliver supplies and materials to and from tax office locations in a timely and organized manner.
• Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards.
• Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operations Coordinator and Operations Technology Analyst.
• Maintain an inventory of district resources.
• Track and control hot spare computer equipment in the district.
• Document hardware problems and their resolution within the ticketing system.
• Maintain up‑to‑date technical knowledge of the department’s supported products and systems.
• Participate in all required training relevant to the position and perform other duties as assigned.

Education & Qualifications

High school diploma or equivalent

Work Experience

• Can lift 55 lbs and have ability to lift items up to this weight.
• Ability to follow direction.
• Ability to work independently with minimal supervision.
• Basic IT knowledge including demonstrated ability to set up, maintain, and troubleshoot computer hardware.
• Demonstrated decision making, analytical, and problem‑solving skills.
• Demonstrated organization, prioritization, and project coordination skills.
• Effectively demonstrate oral, written, and interpersonal communication skills; ability to interact with all levels of associates.
• Effective time management and organization skills with the ability to handle multiple priorities.
• Knowledge of Outlook and Microsoft Suite applications, which may include virtual tools.
• Must have reliable transportation to travel between office locations as required.

Why Work for Us

Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You’ll reap the rewards of helping others along with competitive compensation and benefits to support your health and well‑being.

Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com.

Equal Opportunity Employer

H&R Block does not tolerate discrimination based on a person’s race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex‑based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law.