Operations Systems & Process Improvement Intern (Fall)

Metropolitan Transportation Authority; New York (NY); On-site; USD 21,593 - 30,754; Part time

Job summary

Metropolitan Transportation Authority (MTA) located in Brooklyn, NY, invites an Emerging Talent Intern to support the Business Process Improvement/System Support Unit. The role focuses on documenting issues, analyzing feedback, and assisting with requirements for the MTA Insight app and related databases.

Undergraduate students with strong Microsoft Office skills and good organizational abilities are encouraged to apply.

Qualifications

• Proficiency in Microsoft Office Suite is required.
• Strong organizational, analytical and communication skills.
• Ability to work under pressure and prioritize tasks.

Responsibilities

• Document and track post-implementation issues for the digitized overtime form.
• Analyze user feedback to identify recurring issues and suggest refinements.
• Assist with requirements documentation for the UTA database fields and new data entries.

Skills

Microsoft Office Suite

Organizational skills

Analytical skills

Communication skills

MTA Insight App

Education

Undergraduate GPA 2.5 or higher

Tools

MTA Insight App

Job description

Metropolitan Transportation Authority (MTA) located in Brooklyn, NY, invites an Emerging Talent Intern to support the Business Process Improvement/System Support Unit. The role focuses on documenting issues, analyzing feedback, and assisting with requirements for the MTA Insight app and related databases.

Undergraduate students with strong Microsoft Office skills and good organizational abilities are encouraged to apply.