Operations Support Specialist - Waste Pro - Pembroke Pines, FL

Waste-Pro; Florida; On-site; USD 32,000 - 42,000; Full time

Job summary

Waste Pro of Florida in Pembroke Pines, FL, seeks an entry-level Operations/Administrative Support role to assist departmental Managers with clerical tasks and daily operations. You will record and report data, create and close-out customer tickets, and communicate with customers and employees about scheduling and service issues.

This position emphasizes data accuracy, timely reporting, and teamwork in a busy operational environment.

Qualifications

• Requires High School diploma or equivalent.
• Entry-level clerical/operational experience preferred.
• Proficiency with MS Office and data-entry accuracy is expected.

Responsibilities

• Creates, distributes, and closes-out customer tickets daily.
• Maintains and distributes department information daily.
• Communicates with supervisors about operations and dispatch issues.
• Generates and maintains reports as directed by the department manager.
• Uses software tools to manage timekeeping, safety incidents, and labor tasks.
• Assists in implementing operational projects as needed.
• Communicates with customers about service issues and scheduling.

Skills

Time management

Communication

Data entry

Microsoft Office

Education

High School diploma

Tools

MS Office

CRM software

Job description

#30607

Pembroke Pines, Florida, United States

Waste Pro of Florida

Summary

Provides clerical and administrative support to departmental Managers, and assists in coordination of daily operations, including recording and reporting data. In this position, the operations specialist should have administrative / operational experience at an entry-level position.

ESSENTIAL JOB FUNCTIONS:

• Creates, distributes, and closes-out customer tickets on a daily basis.
• Maintains and distributes department related information on a daily basis.
• Communicates with other supervisors and managers about operations and/or dispatch issues.
• Completes and maintains a variety of reports as directed by the department manager.
• Uses software tools to manage a variety of tasks, such as time and attendance, safety incidents, and contract labor.
• Assists in the implementation of operational projects as needed.
• Communicates with customers about service issues as needed.
• Communicates with employees about scheduling and work assignments as needed.
• Perform other duties as assigned.

OTHER JOB RESPONSIBILITIES:

• Employees in this job classification must attend and participate in corporation sponsored training courses as assigned.
• Employees in this job classification are responsible for keeping up to date on current technology, as job appropriate, being used by Waste Pro USA.
• Any additional job duties that may be assigned by the Supervisor.

WORK ENVIRONMENT:

• Normal setting for this job is: office setting and outdoor environments.

CDL Required

No CDL Required

QUALIFICATIONS:

• Education Level: High School
• Experience: 3 years of relevant work experience.

Special Considerations/Physical Work Requirements:

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
• Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc) most of the work day;
• Required to exert physical effort in handling objects less than 20 pounds rarely;
• Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc) rarely;
• Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely;

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, or on any other basis prohibited by law. Information on race, gender and national origin will only be used for statistical and recordkeeping purposes, and will not be used in making any employment decisions. All information provided will be kept separate from your expression of interest. Providing this information is strictly voluntary, and you will not be subjected to any adverse action or treatment if you choose not to provide this information. If you do not choose to answer these questions, we ask that you select "Decline to Identify" for each question. Thank you for your voluntary cooperation.