Operations Support Specialist - Puyallup

Novo-Building-Products-2; Puyallup (WA); On-site; USD 50,000 - 65,000; Full time

Job summary

L.J. Smith Stair Systems, part of NOVO Building Products, is seeking an Operations Support Specialist to keep warehouse and manufacturing operations running smoothly.

This hands-on role blends inventory control, scheduling, and administrative tasks to support daily needs. Responsibilities include coordinating schedules, maintaining inventory accuracy, processing orders, and assisting with quotes while collaborating with Sales, Customer Service, and Operations to meet customer requirements.

Qualifications

• 3–5 years of experience in warehouse operations or inventory management.
• Experience with manufacturing scheduling, inventory systems, or warehouse management systems.
• Previous customer service experience.
• Experience in millwork, woodworking, or building materials distribution.
• Ability to meet applicable DOT requirements for operating a non-CDL delivery truck.

Responsibilities

• Support daily warehouse and distribution operations, including inventory management, order fulfillment, and production scheduling.
• Coordinate manufacturing schedules, production work orders, and value-added activities to support efficient production.
• Maintain accurate inventory records through cycle counts, product movements, and inventory adjustments.
• Create, process, and receive purchase orders and warehouse transfers.
• Coordinate special-order inventory requests with other L.J. Smith locations.
• Prepare production reports, monitor activity, and maintain scheduling records.
• Assist with product quotes, cost calculations, and communication with customer service teams and product specialists.
• Pick and prepare customer orders using order pickers, reach trucks, and forklifts.
• Deliver customer orders using a company-provided non-CDL delivery truck.
• Provide guidance and support to warehouse employees and serve as backup to the supervisor when needed.
• Communicate with Sales, Customer Service, and Operations to resolve issues and meet customer needs.

Skills

Strong organizational skills

Excellent communication

Problem-solving

Ability to manage competing priorities

Attention to detail

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Access

Microsoft Outlook

Job description

Operations Support Specialist – Warehouse & DistributionL.J. Smith Stair Systems | NOVO Building ProductsSchedule: Monday–Friday | 6:00 AM–3:00 PMSalary: $50,000–$65,000 annually, depending on experienceEmployment Type: Full-TimeTake the Next Step in Your Warehouse & Operations Career!L.J. Smith Stair Systems, part of NOVO Building Products, is looking for a motivated, detail-oriented Operations Support Specialist to help keep our warehouse and manufacturing operations running efficiently.This is a hands-on position that combines warehouse operations, inventory management, production planning, and administrative support. If you enjoy problem-solving, working with a team, and taking ownership of daily operations, this could be a great opportunity for you!What You'll DoSupport daily warehouse and distribution operations, including inventory management, order fulfillment, and production scheduling.Coordinate manufacturing schedules, production work orders, and value-added activities to support efficient production.Maintain accurate inventory records through cycle counts, product movements, and inventory adjustments.Create, process, and receive purchase orders and warehouse transfers.Coordinate special-order inventory requests with other L.J. Smith locations.Prepare production reports, monitor activity, and maintain scheduling records.Assist with product quotes, cost calculations, and communication with customer service teams and product specialists.Pick and prepare customer orders using order pickers, reach trucks, and forklifts.Deliver customer orders using a company-provided non-CDL delivery truck.Provide guidance and support to warehouse employees and serve as backup to the supervisor when needed.Communicate with Sales, Customer Service, and Operations to resolve issues and meet customer needs.Follow company safety policies, standard operating procedures, and inventory accuracy requirements.Identify opportunities to improve efficiency, productivity, and warehouse organization.Perform additional duties as assigned.What We're Looking ForRequired QualificationsMust be at least 18 years old.High school diploma or GED.Ability to meet applicable DOT requirements for operating a non-CDL company delivery truck.Ability to obtain and maintain required powered industrial truck (PIT) training and certification.Proficiency with Microsoft Word, Excel, Access, and Outlook.Strong organizational skills and attention to detail.Ability to manage competing priorities and work effectively in a fast-paced environment.Excellent communication and problem-solving skills.Willingness to perform both administrative and hands-on warehouse responsibilities.Preferred Qualifications3–5 years of experience in warehouse operations, distribution, or inventory management.Experience with manufacturing scheduling, inventory systems, or warehouse management systems.Previous customer service experience.Experience in millwork, woodworking, or building materials distribution.Physical RequirementsThis position requires:Standing, walking, reaching, grasping, bending, kneeling, and operating warehouse equipment throughout the shift.Lifting, pushing, or pulling up to 50 pounds independently.Handling 75–100 pounds with assistance.Working in warehouse environments with seasonal temperature changes and exposure to wood dust.Travel: No regular travel required. Local customer deliveries are part of the position.Why Join L.J. Smith Stair Systems?At L.J. Smith Stair Systems, you'll play an important role in supporting daily warehouse and manufacturing operations. As part of NOVO Building Products, you'll contribute to a team focused on quality, safety, operational efficiency, and customer satisfaction.This is an opportunity to use your warehouse and inventory experience while gaining exposure to production planning, cost management, and operational leadership.Ready to take the next step in your career? Apply today!Equal Employment OpportunityL.J. Smith Stair Systems and NOVO Building Products are equal opportunity employers. We consider qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other legally protected characteristic.Candidates may be required to complete pre-employment background checks and drug testing, where permitted by applicable law.