Operations Support Specialist (part-time)

Service Corporation International; Florida; On-site; USD 85,000 - 120,000; Full time

Job summary

Service Corporation International in Winter Garden, FL seeks a Field Finance Support professional to oversee transactions, provide guidance on policies, and improve processes. This role supports location level analysis and reporting within the funeral and cemetery services network.

The ideal candidate has a bachelor’s degree in business/finance analytics, six years of related experience, and SOX compliance exposure.

Qualifications

• Bachelor’s degree in Business Administration, Finance or Analytics.
• Six years of related work experience.
• SOX compliance experience.
• Funeral industry experience is a plus.

Responsibilities

• Administer the Field Finance Support mailbox answering inquiries about transactions, processes or policies.
• Oversee and analyze funeral home and cemetery transactions for accuracy and to identify process improvements.
• Answer questions about location comparability status, operating status and roll-up structure.
• Support Cemetery Flower Placement program via email inquiries from location associates.
• Provide light financial statement training for new Location Managers or General Managers as needed.
• Create reports and dashboards for monthly reporting.
• Compile SOX assessment quarterly reports and analysis.
• Investigate and resolve security access issues to systems and reports.

Skills

Analytical skills

Problem solving

Project management

SQL reporting

Process improvement

Accounting knowledge

Communication

Excel advanced

Data presentation

Education

Bachelor's degree in Business Administration, Finance or Analytics

Job description

JOB RESPONSIBILITIES

• Administer the Field Finance Support mailbox answering inquiries about transactions processes or policies.
• Funeral home and cemetery transaction oversight and analysis to ensure understanding, accuracy and to identify process improvement opportunities.
• Answer and address configuration of location comparability status, location operating status and location roll-up structure (Mega, Market, Territory, BU and Division).
• Provide administrative support for our Cemetery Flower Placement program, which includes answering e-mails from location associates about placement orders.
• As needed provide light tough financial statement training or answer questions for new Location Managers or General Managers.
• Assists in creating reports and analysis for monthly reporting and dashboards.
• Compiles/Develops SOX assessment quarterly reports and analysis.
• Investigate and resolve issues with security access to systems and reports.

MINIMUM REQUIREMENTS

• Education: Bachelor’s degree in Business Administration, Finance or Analytics.
• Experience: Six (6) years related work experience.
• SOX compliance experience.
• Funeral industry experience a plus.

Knowledge, Skills and Abilities

• Strong analytical and problem-solving skills.
• Project Management knowledge.
• SQL Reporting skills.
• Process improvement skills.
• Working knowledge of financial and general accounting concepts.
• Effective oral and written communication skills.
• Advanced Excel skills.
• Ability to present complex analyses in a clear, concise, simplified manner to stakeholders.

WORK CONDITIONS

Work Environment: Work indoors during all seasons and weather conditions.

Comply with Corporate dress code policy.

Work Postures: Sitting continuously for many hours per day, up to 6 hours per day. May climb stairs to access buildings.

Physical Demands: Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage.

Work Hours: Working beyond “standard” hours as the need arises.

Postal Code: 34787

Category (Portal Searching): Operations

Job Location: US-FL - Winter Garden

Who we are. What we do. We are a company committed to supporting families at difficult times. Nowhere will you find a group of caregivers and teams more passionate about the work they do or more invested in the well‑being of the families they serve. The Dignity Memorial name is a symbol of trust and a mark of excellence. As the largest provider of funeral, cemetery and cremation services in North America, we're dedicated to celebrating the life and legacy of every loved one with professionalism, compassion and attention to detail that is second to none. “SCI” refers to Service Corporation International and its affiliates. Equal Opportunity Employer, M/F/D/V SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.