Operations Support Specialist I

ATI Health; Montgomery (AL); On-site; USD 31,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental & Vision Coverage

401(k) Match

Paid Time Off

Childcare Tuition Assistance

Short- & Long-Term Disability

Life Insurance

Parental Leave & Adoption Assistance

Wellness Programs

Corporate Discounts

Job summary

A healthcare provider in Montgomery, Alabama is seeking a Physical Therapy Aide to join their collaborative team. This position offers hands-on training and mentorship while providing valuable support to patients in their recovery process. Candidates should possess a high school diploma, be over 18, and have healthcare or customer service experience. The role includes responsibilities such as patient interaction, assisting therapists, and ensuring a smooth patient intake process. The company offers a comprehensive benefits package including medical, dental, and 401(k) match.

Qualifications

• Must be 18+ years.
• Experience in healthcare or customer service is beneficial.
• Healthcare and/or customer service experience.
• Preferred: Healthcare experience in PT/therapist settings.

Responsibilities

• Greet and assist patients during check-ins.
• Support Physical Therapist with treatment preparation.
• Monitor patient progress and assist with exercises.
• Support Physical Therapist by preparing and cleaning treatment areas, as well as setting up and adjusting exercise equipment.
• Monitor patient progress and provide feedback to the therapy team.
• Assist patients in performing exercises and support their prescribed home exercise programs.

Skills

Healthcare experience

Customer service

Education

High School diploma

Job description

Overview

Join a collaborative team dedicated to delivering exceptional patient care as a Physical Therapy Aide, while gaining valuable healthcare skills that can launch your career. Work alongside leading experts in Physical and Occupational Therapy, playing a key role in supporting our patients' recovery. In this position, you’ll receive hands‑on training, mentorship, and direct exposure to the field of physical therapy.

Responsibilities

• Greet and interact with patients warmly both by phone and in person during the daily check‑in process and throughout their appointment time.
• Promote an efficient patient intake and registration process and assist clinicians with timely scheduling.
• Effectively onboard new patients reviewing relevant paperwork, verifying benefits, and completion of medical forms.
• Support Physical Therapist by preparing and cleaning treatment areas, as well as setting up and adjusting exercise equipment.
• Monitor patient progress and provide feedback to the therapy team.
• Assist patients in performing exercises and support their prescribed home exercise programs.

Benefits

In addition to a competitive compensation package, you will also gain the following benefits:

• Medical, Dental & Vision Coverage: Flexible plan options.
• 401(k) Match: Competitive employer matching.
• Paid Time Off: Generous PTO, holiday pay, and wellness days.
• Childcare Tuition Assistance: Discounted rates.*
• Health Savings & Flexible Spending Accounts: Tax‑saving options.
• Short‑ & Long‑Term Disability: Income protection plans.
• Life Insurance: Employer‑paid and voluntary options.
• Parental Leave & Adoption Assistance: Paid time for new parents and support for adoption costs.*
• Wellness Programs: Comprehensive wellness programs, including mental health resources, wellness incentives, and support for physical, emotional, and financial well‑being.
• Corporate Discounts: Exclusive deals for employees.
• And more! Click for the complete list of benefit offerings.

* NEW 2025 benefit!

Qualifications

Required

• High School diploma
• Must be 18+ years
• Healthcare and/or customer service experience

Preferred

• Healthcare experience (Physical Therapist Aide/Technician, Medical Assistant, hospital employment, chiropractic, fitness industry, PT & PTA students)
• Certified Personal Trainer experience.
• Experience or education in Health Services, Exercise Science, or Kinesiology.

ATI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.