Operations Support Specialist

Socket.dev; Greenwood Village (CO); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Unlimited PTO

401(k) match

Job summary

York Space Systems seeks an Operations Support Specialist to back real-time satellite operations from our Greenwood Village, CO site. You’ll handle on-console tasks, develop procedures, and respond to hardware and software anomalies across multiple missions, coordinating with engineering and Mission Operations teams to meet contractual goals.

The role requires learning documentation quickly, strong organizational skills, and the ability to work nights, weekends, and holidays in a fully on-site

Qualifications

• 0–6 years of experience in an applicable engineering field.
• Ability to quickly learn operational documentation, software, and hardware design.
• Excellent organization and communication skills.
• Ability to work well in both a team environment and executing individual tasks.
• Ability to regularly work off hours, weekends and holidays; shift work required.
• Active Security Clearance – SECRET.
• Willingness to work full-time in Greenwood Village, CO office; this position does not support remote or hybrid work.

Responsibilities

• Perform on-console tasks for real-time operations and anomaly investigations for multiple missions.
• Develop and execute operational documentation, including procedures, anomaly documentation, and information files.
• Respond to anomalies - hardware and software - for both ground and space assets.
• Monitor health and safety of space and ground segments by trending and monitoring telemetry.
• Participate in mission rehearsals, launch support activities, and anomaly response exercises.
• Work with engineering subject matter experts and Mission Operations personnel to plan and execute mission objectives ensuring contractual commitments.

Skills

Python

Spacecraft subsystems knowledge

JIRA

Confluence

SharePoint

Teamwork

Shift work

Education

BS degree in Engineering or related field

Job description

York Space Systems was founded to radically improve spacecraft affordability and reliability, transforming, and enabling next- generation space mission operations worldwide. Today, York is one of the most innovative aerospace companies, specializing in end-to-end customer solutions and the rapid production of spacecraft platforms. York’s complete Space Segment Solution includes spacecraft production, payload integration, system integration & test, launch services, ground segment services, and mission operations, enabling customers to leverage York’s existing technology solutions to get to orbit rapidly and responsively. We’re looking to expand our team across the board.

York is seeking an Operations Support Specialist to support operational activities at our Denver, CO operation centers. The ideal candidate will act as an expert on all aspects of operating satellites and working across engineering teams to lead and coordinate best practices in operations. Staff will be required to work shifts, weekends, and holidays, supporting 24/7 operations. Staff will be on-site at York's operation centers.

This role will be fully on-site in our Greenwood Village office.

Responsibilities

• Perform on-console tasks for real-time operations and anomaly investigations for multiple missions
• Develop and execute operational documentation, including procedures, anomaly documentation, and information files
• Respond to anomalies - hardware and software - for both ground and space assets
• Monitor health and safety of space and ground segments by trending and monitoring telemetry
• Participate in mission rehearsals, launch support activities, and anomaly response exercises
• Work with engineering subject matter experts and Mission Operations personnel to plan and execute mission objectives ensuring contractual commitments

Required Qualifications

• 0-6 years of experience in an applicable engineering field
• Ability to quickly learn operational documentation, software, and hardware design
• Excellent organization and communication skills
• Ability to work well in both a team environment and executing individual tasks
• Ability to regularly work off hours, weekends and holidays; shift work required
• Active Security Clearance – SECRET

• Willingness to work full-time in our Greenwood Village, CO office; this position does not support remote or hybrid work.

Preferred Qualifications

• Knowledge of spacecraft subsystems, orbital dynamics, and ground systems
• Familiarity with Python
• Familiarity with JIRA, Confluence, SharePoint or other project management tools
• Experience with the following:
  • Telemetry analysis and trending
  • Space situational awareness
  • Flight and ground software
  • Network administration
  • Data management
  • General familiarity with current cybersecurity best practices
• TS/SCI Security Clearance
• BS degree in Engineering, Computer Science, or relevant technical field (or equivalent experience)

In compliance with local law, we are disclosing the compensation, or a range thereof, for roles in locations where legally required. Actual salaries will vary based on several factors, including but not limited to external market data, internal equity, location, skill set, experience, and/or performance.

Benefits

• 100% employer-paid medical, dental, and vision insurance (subject to spousal surcharge).
• Company holidays, floating holidays, and sick time.
• Unlimited PTO.
• Generous 401(k) match.

York Space Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, military or protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Must have permanent authorization to work in the United States. This policy applies to all terms and conditions or employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. YORK SPACE SYSTEMS IS AN EEO EMPLOYER.