Operations Support Associate

Primark Stores Limited; Maryland; On-site; USD 49,594,000 - 51,660,000; Full time

Job summary

Primark in the United States is seeking an in-store Operations Support colleague to assist the Store Manager and the Environmental Health & Safety Lead. You will help maintain a safe, welcoming shopping environment and drive operational excellence across daily tasks.

The role includes POS ticketing, stock file accuracy, EHS training, coordinating repairs with contractors, updating systems, and ensuring PPE and supplies are stocked.

Qualifications

• Strong organizational, administrative and data entry abilities.
• Excellent people skills with colleagues and customers.
• Clear and effective communication; ability to guide and support others.
• Planning and organizing with meticulous attention to detail.
• Solid computer skills and administrative tasks.
• Positive, proactive, and self-motivated work ethic.

Responsibilities

• Assist Store Manager and EHS Lead with store operations and safety tasks.
• Maintain stock file accuracy and print POS tickets; support price adjustments.
• Promote EHS compliance through training and documentation.
• Raise maintenance/repair orders; liaise with contractors and store teams.
• Support reporting and resolution of technology repairs; update systems.
• Order PPE and store supplies; manage lost property processes.
• Assist with routine self-audits and report to leadership on daily/weekly activities.

Skills

Organizational skills

Administration

Data entry

People skills

Communication

Attention to detail

Proactive attitude

Job description

Because your opportunities are endless

Here at Primark, we love to do things our way. We help our customers keep up with high fashion at affordable prices. Our strong values run through everything we do. We\'re caring, dynamic and we succeed together. There\'s real accountability and ownership here as you create a safe customer and colleague in-store environment and support operational excellence for an amazing shopping experience. If you are ready to do retail our way,

What will I be doing?

As the in-store Operations Support colleague, you will support the Store Manager and the Environmental Health & Safety (EHS) Lead with store operational and EHS task. In this role, you will act as the in-store main point of contact to help maintain a safe working environment and ensure a positive shopping experience for our customers. From supporting POS ticketing and maintaining stock file accuracy to promoting EHS compliance with training, this role is instrumental in support both safety and operational excellence in-store.

Here is how it looks in action:

• Support the Store Management team by proactively mitigating hazards, conducing training programs and driving operational excellence


• Support the customer experience by printing POS tickets and assist with updating price adjustments


• Support with EHS activities in accordance to local guidelines, including training new hiring and training refresher courses


• Raise maintenance repair orders, liaising with contractors, and supporting store management teams required contractor paperwork


• Assist with reporting and resolving technology repairs in a timely manner


• Input updates to systems and maintain stock file accuracy and manage lost property process


• Order PPE, store stationary orders, shop floor hardware goods, and ensure First Aid kits are stocked


• Support with routine self-audits and update the Store Manager/ EHS & Operations In-Store Lead on daily/weekly activities and deadlines

Who you are:

You have a passion for store operations and enjoy providing a great colleague and customer experience! You also bring the following skills and experience:

• Strong organizations, administration, and data entry skills.


• Great people skills with the ability to build and maintain credible working relationships with colleagues.


• Ability to effectively communicate, guide, and support colleagues


• Planning and organising skills with strong attention to detail.


• Administrative, data entry, and computer skills.


• Positive, proactive, and self-motivated

Excited? Good. Because it\'s energising to put your skills to work, in a growing global business committed to helping people express themselves – and feel a sense of belonging.

We encourage all our people to grow, learn, and develop.

The pay rate for this role is: $17.60

This is a good faith estimate of the minimum and maximum we would pay for this role at the time of this posting. The base pay rate offered will account for internal equity and may vary depending on the candidate\'s geographic region of work, job-related knowledge, skills, and experience, among other factors.

Our fashion isn\'t one-size-fits-all and neither is our culture. Primark promotes equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together.

Primark is an equal opportunity employer. Primark does not discriminate against applicants or employees on the basis of race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or any other characteristic protected by law. Primark is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request reasonable accommodation to participate in the job application or interview process, please email [e-mail] with your request. This email is not for general employment inquiries or correspondence. We will only respond to those requests that are related to accessibility of the online application system due to a disability.