Operations Support & Admin Specialist

Hillenbrand; Whitewater (WI); On-site; USD 42,000 - 62,000; Full time

Job summary

Coperion in Whitewater, Wisconsin is seeking a Production Planning Specialist II to provide essential administrative and operational support for the site. The role focuses on organizing information, coordinating with operations, quality, and management teams, and aiding continuous improvement across departments.

The ideal candidate will have strong communication, meticulous attention to detail, and experience with ISO 9001/QMS, ERP systems like SAP, and Microsoft Office tools.

Qualifications

• Experience as receptionist or administrative support in manufacturing or business setting.
• Experience with ISO 9001 or other QMS.
• Strong written and verbal communication skills.
• Excellent attention to detail and organizational abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience with SAP or other ERP systems.
• Proficient in Microsoft Office applications (Excel, Word, PowerPoint).

Responsibilities

• Serve as the site’s primary receptionist and telephone operator, providing professional customer and visitor support.
• Coordinate and track facility 5S and Safety Audit programs.
• Support the ISO Quality Management System by maintaining documentation and assisting audits.
• Process and maintain packing slip records within the ERP system.
• Review and approve invoices while managing office supply inventories and purchasing needs.
• Maintain and update spreadsheets, reports, and operational records.
• Monitor, track, and report facility KPIs.
• Coordinate with external vendors to support operational requirements.
• Provide general administrative support to operations, quality, and management teams.

Skills

Receptionist experience

Administrative support

QMS knowledge

ERP systems

Microsoft Office

Strong communication

Detail oriented

Multitasking

Education

Bachelor's degree or equivalent

Tools

SAP

ERP systems

Microsoft Excel

Word/PowerPoint

Job description

Shift 1 (United States of America)

Administrative Specialist

Whitewater, WI

Coperion is seeking a highly organized and detail-oriented Production Planning Specialist II to join our team in Whitewater, Wisconsin. This position provides critical administrative and operational support to the facility, contributing to the efficient day-to-day functioning of the site and supporting continuous improvement initiatives across multiple departments.

Key Responsibilities

• Serve as the site’s primary receptionist and telephone operator, providing professional customer and visitor support.
• Coordinate and track facility 5S and Safety Audit programs.
• Support the ISO Quality Management System by maintaining documentation and assisting the Quality Manager with internal and external audits.
• Process and maintain packing slip records within the ERP system.
• Review and approve invoices while managing office supply inventories and purchasing needs.
• Maintain and update a variety of spreadsheets, reports, and operational records.
• Monitor, track, and report facility Key Performance Indicators (KPIs).
• Communicate and coordinate with external vendors to support operational requirements.
• Provide general administrative support to operations, quality, and management teams as needed.

Preferred Qualifications

• Previous experience in a receptionist, administrative, or office support role within a manufacturing or business environment.
• Experience working with ISO 9001 or other Quality Management Systems.
• Strong verbal and written communication skills.
• Exceptional attention to detail and organizational abilities.
• Ability to manage multiple priorities, meet deadlines, and work effectively in a fast-paced environment.
• Experience with SAP or other ERP systems.
• Demonstrated ability to work independently with minimal supervision.
• Proficiency with Microsoft Office applications, including Excel, Word, PowerPoint, Visio, and Access.
• Strong reliability, professionalism, and dependability.

Preferred Attributes

• Strong problem-solving and analytical skills.
• Ability to interact effectively with employees, customers, and vendors at all levels of the organization.
• Commitment to continuous improvement and maintaining a safe, organized work environment.

Who we are:

Coperion (www.coperion.com) is a global industry and technology leader in process technology serving a variety of end markets, including plastics, plastics recycling, food, pet food, pharmaceuticals, cosmetics, chemical, battery, and mineral industries. Every day, our teams of experts create individual, high-quality process technologies and systems optimized for the best end products, highest efficiency, and sustainability. Coperion is a business unit of Hillenbrand.

Hillenbrand (www.hillenbrand.com) is a global industrial company that provides highly engineered, mission-critical processing equipment and solutions to customers in over 100 countries around the world. Our portfolio is composed of leading industrial brands that serve large, attractive end markets, including durable plastics, food, and recycling. Guided by our Purpose — Shape What Matters For Tomorrow™ — we pursue excellence, collaboration, and innovation to consistently shape solutions that best serve our associates, customers, communities, and other stakeholders.

EEO: The policy of Hillenbrand Inc. is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual’s age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, Hillenbrand Inc. and our operating companies are committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at [e-mail] . In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. At Hillenbrand, everyone is welcome to apply and “Shape What Matters for Tomorrow”.