Operations Support

Nexus Water Group; Pahrump (NV); On-site; USD 38,000 - 56,000; Full time

Benefits offered by this job

Paid Time Off

Comprehensive Benefits

401(k) Employer Contribution

Professional development opportunities

Employee Resource Groups (ERGs)

Job summary

Nexus Water Group is seeking an organized administrative assistant in Pahrump, NV to support the Area Manager and Operations team. The role involves handling files, preparing reports, coordinating meetings, arranging travel, and maintaining schedules within a regulated utility environment.

The position requires 1–2 years of customer service or admin experience, a high school diploma or GED, and strong written and verbal communication. Local travel within the service area may be needed.

Qualifications

• 1–2 years of customer service or administrative work experience.
• High school diploma or GED; must maintain a valid driver's license.
• Strong written and verbal communication skills.

Responsibilities

• Plan, organize and maintain a variety of files, records and databases.
• Support Area Manager with weekly, monthly and annual Operations reports.
• Schedule and organize meetings, conferences, interviews and/or other events; distributes information or invitations; prepares agendas, notices, minutes and resolutions for meetings.
• Assist with arranging travel plans, training and itineraries for the Operations.
• Sort, review and distribute incoming and outgoing mail; composes, prepares and ensures timely responses to a variety of routine written inquiries.
• Maintain office supplies and other paper goods such as door tags, maintenance of office equipment and other services.
• Track vehicle maintenance, registrations and vehicle record keeping.
• Track and maintain Operator Certification files and training, Water Service Day and vacation calendar.
• Track and coordinate new meter installs and construction water installs and coordinate locations with developers, Operations and Customer Service. Coordinate meter testing.
• Create purchase orders.
• Act as liaison between customers, customer service and operations.
• Complete expense reports for Operations.
• Comply with all Federal, State and Local regulations including Tariffs.
• Work on special projects as assigned.
• Perform other related duties as assigned.

Skills

Customer service

Administrative tasks

Time management

Education

High school diploma or GED

Tools

MS Word

MS Excel

PC/Tablet usage

Job description

Overview

Who We Are

Nexus Water Group is a leading regulated water and wastewater utility serving more than 1.3 million people across 20 U.S. states and 2 Canadian provinces. Nexus means connection. Through the essential water and wastewater services we deliver, we have a very personal connection to the people, businesses, and communities we serve. This is why our operations are locally led and managed. Every day, over 1,300 professionals deliver vital, safe, and reliable service through over 670 water systems and 360 wastewater systems.

What We Offer

• Paid Time Off and Holidays: Starting at 3 weeks annually and paid company holidays
• Comprehensive Benefits: The first day of the month after your start, you\'ll have access to your health, dental, prescription and vision benefits to help you stay well. Other great benefits include company provided life insurance and Employee Assistance Program just to name a few.
• 401(k) Program: Employer contribution. Employer contribution made to the 401(k) plan are vested at 100% and start 30 days after your start.
• Grow with us: Professionally development opportunities through training, professional certifications, and education allowance
• Employee Resource Groups (ERG): ERGs are voluntary employee groups that form based on shared characteristics or backgrounds and are sponsored by the organization.

Location and Schedule

This position will be based in Pahrump, NV. Minimal travel required other than within assigned service territory. Regular hours are from 7:30am to 4:00pm Monday - Friday. Overtime or Flex scheduling may be required during other than regular hours for operational or communications support.

What you'll do

• Plan, organize and maintain a variety of files, records and databases.
• Support Area Manager with weekly, monthly and annual Operations reports.
• Schedule and organize meetings, conferences, interviews and/or other events; distributes information or invitations; prepares agendas, notices, minutes and resolutions for meetings.
• Assist with arranging travel plans, training and itineraries for the Operations.
• Sort, review and distribute incoming and outgoing mail; composes, prepares and ensures timely responses to a variety of routine written inquiries.
• Maintain office supplies and other paper goods such as door tags, maintenance of office equipment and other services.
• Track vehicle maintenance, registrations and vehicle record keeping.
• Track and maintain Operator Certification files and training, Water Service Day and vacation calendar.
• Track and coordinate new meter installs and construction water installs and coordinate locations with developers, Operations and Customer Service. Coordinate meter testing.
• Create purchase orders.
• Act as liaison between customers, customer service and operations.
• Complete expense reports for Operations.
• Comply with all Federal, State and Local regulations including Tariffs.
• Work on special projects as assigned.
• Perform other related duties as assigned.

What you bring

Experience

• 1-2 years of customer service or administrative work experience.

Education and Certifications

• High school Diploma or GED; must maintain a valid driver's license.

Physical and Technical Skills

• Light to moderate physical activity, requires normal hearing and vision. May require lifting between 30 and 50 pounds.
• Ability to effectively prioritize and manage day-to-day tasks in an efficient manner independently, in the absence of supervision.
• Reliable, self-motivated and well organized.
• Strong written and verbal communication skills.
• Maintains confidentiality.
• Ability to learn the methods, tools used for minor operations and maintenance in the water and wastewater industry.
• Ability to learn and understand the tariffs recognizing their importance to a regulated utility.
• Position requires strong personal skills with demonstrated poise and tact.
• Familiarity with computer applications MS Word, Excel and utilizing PC laptop or tablet and multi-line phone; printer/copy/fax/scan machine.
• Operates a company vehicle, a variety of tools and equipment associated with the requirements of the job description.

Nice to Haves

• Familiar with water or utilities preferred.
• Water and/or Wastewater State Certification(s).
• Familiar with utilizing Software such as CC&B, FoxIt.

Work Environment

• Normal office setting.
• Light to moderate physical activity, requires normal hearing and vision.

About Our Company

We are a proud Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any characteristic or condition protected by Federal, state, or local law.

We are an E-Verify participating employer.