Operations Supervisor - Transportation (Supply Chain/Logistics)

Penske Logistics; Avondale (AZ); On-site; USD 56,000 - 75,000; Full time

Benefits offered by this job

Benefits plan

Job summary

Penske Logistics in Avondale, AZ is seeking an energetic operations leader to supervise drivers and hourly staff, ensuring efficient deliveries, loading/unloading, and customer service aligned with cost objectives. You will schedule, coach, and develop the team while maintaining safety and compliance across site processes.

The role requires strong leadership, communication, and problem-solving skills, with a focus on continuous improvement and meeting customer needs.

Qualifications

• Demonstrated leadership qualities with strong interpersonal skills and the ability to connect, build rapport and maintain relationships with associates, leadership, and customers.
• Ability to work efficiently and independently with strong time management and organizational skills.
• Strong written and verbal communication skills and active listening ability.
• Ability to think critically, solve problems, and make independent decisions.
• Ability to drive process improvement and lead change.
• Proficient with Microsoft Word, Excel, Outlook and PowerPoint.
• Demonstrates ownership and responsibility to run the operation with urgency.
• High School Diploma is required; Bachelor's degree is preferred.
• Willingness to travel and meet scheduling/location requirements.

Responsibilities

• Provide operational leadership to individual contributors and hourly workforce to execute daily tasks and activities.
• Supervise driver deliveries, loading/unloading, and customer service operations in line with cost objectives.
• Direct scheduling of workforce and equipment, manage performance and disciplinary actions.
• Participate in hiring processes and customer meetings as needed.
• Hold team meetings and communicate performance standards that are specific and measurable.
• Interview hourly associates and provide recommendations for hire.
• Monitor attendance, productivity, and performance, providing coaching.
• Motivate and engage the team through recognition of achievements.
• Supervise logistics operations including dispatch, documentation, and control of procedures.
• Ensure compliance with safety, regulatory, and company policies.
• Provide relief coverage for operational duties when necessary.
• Maintain working knowledge of site systems to ensure compliance and resolve exceptions.
• Complete records and reports in a timely and accurate fashion.
• Understand customer goals and strive to meet or exceed expectations daily.
• Identify continuous improvement opportunities in operations.
• Plan work assignments to maximize fleet effectiveness and safety.
• Collaborate with vendors and Penske Truck Leasing on maintenance scheduling.

Skills

Leadership

Time management

Communication

Decision making

Process improvement

Ownership

Attendance

Education

High School Diploma

Bachelor's Degree

Tools

MS Office

Job description

Are you an energetic and team-oriented leader focused on commitment to customers, dedication to excellence and innovation?

Do you have a proven ability to supervise processes as well as activities and tasks?

Do have a demonstrated ability and desire to succeed, grow, learn, and apply new skills?

Do you a have proven record to motivate, engage, coach, and communicate with team members?

Do you have a demonstrated ability to drive process improvement and lead change?

Penske Logistics is seeking a proven leader with relevant experience and skills to join our team of transportation and logistics professionals. We are seeking a candidate to supervise drivers at one of our locations.

Opportunity Details

Schedule: Friday - Monday / Hours: 4:00AM - 4:00PM

Experience: Transportation experience preferred but not required, strong communicator, goal oriented, detail oriented, demonstrated leadership skills. Supporting class A drivers.

• Salary range – $56,200-$74,500 – performance bonus – will be bonus eligible based on their performance and location performance.

Benefits: Our excellent benefits plan keeps associates and their families happy, healthy, and secure. To learn more visit https://penske.jobs/benefits/

Position Summary

Provide operational leadership to individual contributors and hourly workforce to ensure the execution of daily tasks and activities including driver deliveries, loading/unloading of trailers, and customer service operations in a manner consistent with company services and cost objectives. Supervises most processes directly including people, systems, customer needs, equipment, etc.workforce and equipment scheduling. Responsible for performance management of direct reports. making corrective action and disciplinary decisions up to written warning level. Involved in the hiring process and customer meetings as necessary.

Major Responsibilities

People

• Establish and sustain that all supervisors and associates are trained and competent and understand how their work relates to the customers' business objectives
• Establish and sustain that performance standards are communicated that are specific and measurable
• Interview hourly associates and provide recommendations for hire
• Monitor attendance, productivity, and other performance standards and provide coaching and counseling to associates
• Motivate and engage associates by focusing on team accomplishments and recognition

Operations

• Supervise logistics operations including customer service, freight loading and unloading, dispatch and proper documentation and procedure control
• Conduct team meetings
• Evaluate and recommend changes in preferred work methods to increase productivity of dispatch operations. Assist in new associate training
• Provide relief coverage for operational duties when associates utilize time-off or are absent from the shift
• Have a thorough working knowledge of the site's operating systems in order to ensure operational compliance and correct exception resolution
• Complete all necessary records and reports in a timely and accurate fashion

Finance

• Ensure compliance with financial policies & procedures such as tracking MPG, returns, damages, etc.
• Understand the relationship between decision-making and profitability
• Closely manage associates' working hours and activities to minimize overtime and to meet or exceed productivity targets

Safety

• Ensure day-to-day management and associate activities are aligned with the location safety strategy
• Provide associates with communication, training, feedback, and direction to ensure safe performance
• Ensure compliance with all applicable regulatory agencies and company policies and procedures
• Conduct safety observations

Growth / Customer Experience

• Understand the location-specific customer goals & objectives and work to meet and exceed these expectations daily
• Ensure the customer knows that we are committed to helping them meet their objectives
• Determine areas that could benefit from Continuous Improvement efforts

Fleet/Assets

• Properly plan work assignments to ensure effective use of fleet equipment
• Work with hourly associates to ensure they understand safe and efficient operation of equipment
• Work with vendors to ensure equipment is maintained
• Work with Penske Truck Leasing to ensure schedule of preventative maintenance is complete
• Other projects and tasks as assigned by supervisor

Job Qualifications

• Demonstrated leadership qualities with strong interpersonal skills and have the ability to connect, build rapport and maintain solid relationships with associates, Company leadership, internal and external customers. ¬
• Must have ability to work efficiently and independently with strong time management and organizational skills
• Strong written/oral communication skills and the ability to actively listen are required
• Ability to manage through a problem, think critically, and make decisions independently
• Ability to drive process improvement and lead change
• Proficient computer skills including Microsoft Word, Excel, Outlook and PowerPoint required
• Must demonstrate ownership & responsibility to run the operation with a sense of urgency
• High School Diploma or equivalent required
• Bachelor’s Degree preferred
• Regular, predictable, full attendance is an essential function of the job
• Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening required.

Physical Requirements

• The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
• While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

Penske is an Equal Opportunity Employer.

About Penske Logistics

Penske Logistics engineers state-of-the-art transportation, warehousing and freight management solutions that deliver powerful business results for market-leading companies. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs. Visit Penske Logistics to learn more.

Job Category: Logistics/Supply Chain

Job Function: Logistics & Supply Chain

Job Family: Operations

Address: 750 N 119th Ave Suite 200

Primary Location: US-AZ-Avondale

Employer: Penske Logistics LLC