Operations Supervisor - Streets

Westbrook, Maine; Westbrook (ME); On-site; USD 65,000 - 90,000; Full time

Job summary

The City of Westbrook is seeking an Operations Supervisor - Streets to lead the Streets Division and coordinate daily activities across street maintenance, construction, and winter operations.

The ideal candidate will have strong leadership and communication skills, a background in public works or road maintenance, and the ability to coordinate personnel, equipment, and materials while adapting to emergencies and changing priorities.

Qualifications

• High school diploma or equivalent and seven (7) years of experience in public works, construction, road maintenance, or a related field.
• Associate degree in Civil Engineering Technology or a related field and five (5) years of experience in public works, construction, road maintenance, or a related field.
• Valid State of Maine Commercial Driver's License (CDL), Class A or Class B, with an acceptable driving record, or the ability to obtain one within six (6) months.
• Previous supervisory or lead-worker experience is preferred.
• An equivalent combination of education and experience may be considered.

Responsibilities

• Supervise, assign, and coordinate the daily work of Streets Division employees and crews.
• Plan, schedule, and oversee street maintenance, construction, repairs, and related projects.
• Manage winter operations, including snowplowing, snow removal, and sanding.
• Coordinate personnel, equipment, and materials for routine maintenance and emergency operations.
• Respond to service requests and address concerns from residents, elected officials, and other City departments.
• Coordinate projects and activities with City departments, utility companies, and contractors.
• Oversee traffic painting and signage in accordance with applicable standards.
• Provide employee training, coaching, direction, and performance evaluations.
• Address employee performance and workplace concerns in accordance with City policies and the applicable union contract.
• Assist with budget preparation, purchasing, inventory management, and long-term operational planning.
• Maintain operational records, reports, and other required documentation.
• Promote workplace safety, teamwork, efficiency, and excellent customer service.
• Respond to emergency calls and operate trucks and equipment as needed, including during winter operations.
• Performs other related duties and projects as assigned.

Skills

Leadership

Supervisory experience

Public works

Road maintenance

Communication

Education

High school diploma or equivalent + 7 years public works/road maintenance

Associate degree in Civil Engineering Technology or related field + 5 years public works/road maintenance

CDL Class A or B CDL

Job description

Job Opportunities

Use the Government Jobs tab to search through your municipality's employment opportunities. Subscribe to job posting notifications to be automatically alerted of the latest career opportunities by clicking on the Notify Me button.

The City of Westbrook is seeking a dependable and motivated Operations Supervisor - Streets to lead the day-to-day operations of the Streets Division within the Public Services Department.

This position supervises employees and coordinates street maintenance, road construction and repairs, traffic control, gravel pit operations, and winter maintenance. The Operations Supervisor plays an important role in ensuring City streets are maintained safely and efficiently while providing responsive, high-quality service to the community.

The ideal candidate will have strong leadership and communication skills, a background in public works or road maintenance, and the ability to coordinate personnel, equipment, and materials while adapting to changing priorities and emergency situations.

The City of Westbrook is committed to fostering a professional, respectful, and welcoming workplace. We encourage all qualified individuals to apply and ensure that hiring decisions are based on experience, skills, and the needs of the role. We also welcome applications from women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans. Our goal is to create an environment where every employee can contribute meaningfully and feel supported in their role.

Key Responsibilities:

• Supervise, assign, and coordinate the daily work of Streets Division employees and crews.
• Plan, schedule, and oversee street maintenance, construction, repairs, and related projects.
• Manage winter operations, including snowplowing, snow removal, and sanding.
• Coordinate personnel, equipment, and materials for routine maintenance and emergency operations.
• Respond to service requests and address concerns from residents, elected officials, and other City departments.
• Coordinate projects and activities with City departments, utility companies, and contractors.
• Oversee traffic painting and signage in accordance with applicable standards.
• Provide employee training, coaching, direction, and performance evaluations.
• Address employee performance and workplace concerns in accordance with City policies and the applicable union contract.
• Assist with budget preparation, purchasing, inventory management, and long-term operational planning.
• Maintain operational records, reports, and other required documentation.
• Promote workplace safety, teamwork, efficiency, and excellent customer service.
• Respond to emergency calls and operate trucks and equipment as needed, including during winter operations.
• Performs other related duties and projects as assigned.

Education and Qualifications:

Candidates must meet one of the following education and experience requirements:

• High school diploma or equivalent and seven (7) years of experience in public works, construction, road maintenance, or a related field; or
• Associate degree in Civil Engineering Technology or a related field and five (5) years of experience in public works, construction, road maintenance, or a related field.

Additional requirements include:

• Valid State of Maine Commercial Driver's License (CDL), Class A or Class B, with an acceptable driving record, or the ability to obtain one within six (6) months.
• Previous supervisory or lead-worker experience is preferred.
• An equivalent combination of education and experience may be considered.

The City of Westbrook is an Equal Opportunity Employer and prohibits discrimination or harassment of any kind. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, gender identity, and/or expression, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable federal, state, or local law.

About the City of Westbrook:

The City of Westbrook was a traditional mill city that has grown and diversified significantly over the last two decades to become a residential hub and business center for the region. Westbrook has a population of over 20,000 and covers 17.36 square miles. Westbrook is centrally located to both urban and rural amenities. Currently, the City employs approximately 195 full-time and 80 variable-hour employees, covered by five different Collective Bargaining Agreements. The departments contained within the City are the Mayor’s Office, Economic Development, City Clerk, Finance, Human Resources, Planning, Code Enforcement, & Assessing, Public Services, Community Services, General Assistance, Library, Police, Fire & Rescue, and Dispatch.

The Public Services Department ensures the safe and efficient operation of municipal service systems that enhance the quality of life in Westbrook. It is responsible for the construction, operation, and maintenance of drainage systems, waste management services, and municipal properties. Public Services also manages roadside mowing, street and sidewalk maintenance, snow and ice removal, and seasonal cleanups. The department plays a key role in ensuring public safety, environmental sustainability, and the maintenance of infrastructure. Public Services collaborates with other City departments to respond to emergencies and maintain citywide services. The department is staffed by 36 full-time employees.