Operations Supervisor (Remote Opportunity)

First American Financial; Maine; Remote; USD 70,000 - 84,000; Full time

Job summary

A leading financial services firm in Maine is seeking an Operations Supervisor to lead a skilled team. You will oversee daily operations, conduct employee reviews, and ensure compliance with service level agreements. The ideal candidate has a Bachelor's degree and 3-5 years of experience in operational roles. This role offers a competitive salary and comprehensive benefits, featuring opportunities for career growth in a supportive work environment.

Benefits

Comprehensive benefits package

Opportunity for career advancement

Supportive work culture

Qualifications

• 3-5 years of directly related experience in operational roles.
• Minimum of 2 years of experience in a lead or supervisory capacity.
• Proficient in MS Office with excellent verbal and written communication skills.

Responsibilities

• Supervise day-to-day operational activities of a skilled team.
• Conduct employee performance reviews and provide ongoing feedback.
• Monitor workflow from vendors and ensure compliance with SLAs.

Skills

Leadership

Communication

Problem-solving

Attention to detail

Vendor management

Education

Bachelor’s degree

Tools

MS Office

Job description

Employer Industry: Title and Escrow Services

Why consider this job opportunity:

• Salary up to $83,600 annually
• Comprehensive benefits package including medical, dental, vision, 401k, and PTO
• Opportunity for career advancement and growth within the organization
• Supportive and inclusive workplace culture that celebrates diversity and individuality
• Chance to lead a team and make a significant impact on operational efficiency

What to Expect (Job Responsibilities):

• Supervise day-to-day operational activities of a skilled team, ensuring high standards are met
• Conduct employee performance reviews and provide ongoing feedback in collaboration with management
• Coordinate the completion of the title process with multiple parties
• Monitor workflow from vendors and ensure compliance with service level agreements (SLAs)
• Analyze vendor performance and implement corrective actions as necessary to improve outcomes

What is Required (Qualifications):

• Bachelor’s degree or equivalent combination of education and experience
• 3-5 years of directly related experience in operational roles
• Minimum of 2 years of experience in a lead or supervisory capacity
• Proficient in MS Office with excellent verbal and written communication skills
• Strong attention to detail and problem-solving abilities

How to Stand Out (Preferred Qualifications):

• Experience in the title and escrow industry
• Proven track record of managing vendor relationships effectively
• Familiarity with company and/or client operating systems
• Ability to implement best practices and develop performance standards
• Strong organizational skills and ability to work in a fast-paced environment

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.