Operations Supervisor, Parking

Ilitch Charities, Inc.; Detroit (MI); On-site; USD 42,000 - 55,000; Full time

Job summary

Olympia Development Parking is seeking an Operations Supervisor for the Detroit area to oversee night parking operations. You will supervise staff, direct traffic, collect revenues, and maintain daily reporting while ensuring security and policy compliance.

The role requires a 1-year certificate or related experience, strong math and communication skills, and the ability to train and develop a team. Equal opportunity employer with accommodations as needed.

Qualifications

• One-year certificate from college or technical school, or 3–6 months related experience or training.
• Ability to read safety rules, operating instructions and manuals.
• Ability to write routine reports and communicate clearly.
• Ability to present to groups of customers or colleagues.
• Ability to work with monetary amounts and measurements in US units.

Responsibilities

• Supervise parking staff on night shift when manager is off duty.
• Handle parking fees and direct traffic flow.
• Collect revenues and write daily reports.
• Lock and close parking lots and ensure security.
• Directly supervise about 20 colleagues in Parking Department.
• Interview, hire, train, plan, assign and evaluate staff as needed.

Skills

Staff supervision

Communication skills

Numeracy

Safety procedures

Customer service

Education

One-year college certificate or technical school

3-6 months related experience or training

Job description

## Operations Supervisor, ParkingApplylocations: Detroit, MItime type: Full timeposted on: Posted Yesterdayjob requisition id: R9045**Job Summary:** Supervises the parking staff and operation at night when the manager and assistant manager are not on duty. **Key Responsibilities:** • include the following. Other duties may be assigned. • Supervise staff. • Handle parking fees. • Direct traffic. • Collect revenues and write out daily report. • Lock and close lots. • Directly supervises 20 colleagues in the Parking Department. • Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. • Responsibilities include interviewing, hiring, and training colleagues; planning, assigning, and directing work; appraising performance; rewarding and disciplining colleagues; addressing complaints and resolving problems. **Required Knowledge, Skills and Abilities:** • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • One-year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience. • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. • Ability to write routine reports and correspondence. • Ability to speak effectively before groups of customers or colleagues of organization. • Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. • Ability to perform these operations using units of American money and weight measurement, volume, and distance. • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. **Preferred Knowledge, Skills and Abilities:** • Experience in the Sports and Entertainment Industry preferred. **Working Conditions:** • The physical demands described here are representative of those that must be met by a colleague to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job, the colleague is regularly required to talk or hear. The colleague frequently is required to stand; walk; sit; use hands to finger, handle, or feel; and reach with hands and arms. The colleague is occasionally required to climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The colleague must occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. • The work environment characteristics described here are representative of those a colleague encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job, the colleague is regularly exposed to moving mechanical parts, fumes or airborne particles, outside weather conditions, extreme cold, extreme heat, and vibration. The colleague is occasionally exposed to high, precarious places; toxic or caustic chemicals; and risk of electrical shock. The noise level in the work environment is usually moderate, loud at times. **Disclaimer:** The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.All items listed above are illustrative and not comprehensive. They are not contractual in nature and are subject to change at the discretion of Olympia Development Parking.Olympia Development Parking is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regards to that individual’s race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.The Company will strive to provide reasonable accommodations to permit qualified applicants who have a need for an accommodation to participate in the hiring process (e.g., accommodations for a job interview) if so requested.