Operations Supervisor, Life Science Division

Langham Logistics; Greenfield (IN); On-site; USD 60,000 - 80,000; Full time

Job summary

Langham Logistics, Life Science Services Division, seeks an Operations Supervisor in Greenfield, IN, to lead warehouse operations, ensure GMP-compliant shipping, and meet customer requirements. The role connects Warehouse Associates with the Warehouse Manager, directing daily activities and adherence to SOPs.

The supervisor will plan daily schedules, optimize staffing, and maintain safety and quality standards across temperature-controlled, hazardous, and regulated shipments in partnership with

Qualifications

• High school diploma or GED required.
• At least one year of experience in a comparable warehouse associate position.
• Minimum 6 months experience with GMP warehousing and distribution.
• Ability to train on and pass knowledge tests on 21 CFR Parts 210 and 211 related requirements for GMP operations.
• Forklift drivers must be able to pass forklift certification training.

Responsibilities

• Oversee warehouse operations and ensure shipments meet customer requirements.
• Coordinate with Warehouse Manager to improve productivity and efficiency.
• Respond to customer complaints and report quality errors for investigation.
• Ensure safety and security guidelines and GMP/regulatory compliance are followed.
• Plan staffing to meet daily schedules and allocate tasks accordingly.

Skills

Logistics knowledge

Time management

Analytical thinking

ERP/TMS systems

Forklift operation

Education

High school diploma or GED

Tools

ERP/TMS systems

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Operations Supervisor, Life Science Division

Full-time Management Mount Comfort Greenfield, IN, US

3 days ago Requisition ID: 1362

The Operations Supervisor contributes to Langham’s Life Science Services Division by ensuring that the Warehouse Associate(s) and related operations personnel meet customer goals for quality and timeliness of shipments. The Operations Supervisor is a direct link between the Warehouse Associates and the Warehouse Manager and oversees warehouse operations. The Operations Supervisor ensures that all incoming and outgoing shipments of the warehouse are accurately inspected, checked, recorded, and accounted for according to standard operating procedures.

Thesupervisorisresponsibleforensuringshippingrequestsareprocessedaccordingtothecustomer requirements regarding storage, collection, and delivery of assets, including WGS (White Glove Shipments).

TheOperationsSupervisorischargedwithplanningforadequatelabortomeetdailyschedulesand appropriately matching associates’ skill with the duties of the job, in addition to ensuring productivity and quality goals are met on a daily, weekly & monthly basis through cross training efforts and maximizing efficiencies. The Operations Supervisor also ensures that all work is done according to safety and security guidelines, with particular attention to guidelines regarding temperature-controlled materials, hazardous materials, and those mandated by the Departments of Homeland Security and Transportation, Food and Drug Administration and other regulatory agencies affecting the GMP operations.

The Operations Supervisor quickly responds to customer complaints and reports on quality errors on the floor, engaging Quality representatives, so investigations can be completed according to standard operating procedures; and works directly with the Warehouse Manager – IND Langham Life Sciences to identify methods to increase productivity and efficiency on an ongoing basis.

Key Outcomes Expected

Leadership

• EstablishandpromotepositivecommunicationwithinLanghaminternaldepartmentstoincrease collaboration and reduce inefficiencies.
• Ensureateamenvironmentinthewarehouse.Respondtoe-mailsandvoicemailsinatimely manner.
• Monitor associate performance and productivity to ensure orderinbound instructions arefollowed by warehouse associates and freight forwarders.
• EnsureworkisperformedbytheteamaccordingtoallLanghampoliciesandprocedures.
• Assistemployeeswithcompletingtheirassignedworkbyeliminatingchallengestoprogress.
• Crosstrainemployeesonessentialdepartmentaldutiestoensurebusinesscontinuityduring absences.
• Complete maintenance of equipment according to PM schedules.
• ProvideinputtotheInboundManagerregardingprocessimprovementforgreater efficiency and productivity.
• MonitorGMPWarehouseAssociates’productivityandadjustasneeded.

Operations

• Ensure that customer orders are filled accurately and according to schedule:
• Identify and decide for appropriate manpower needs daily, issue overtime requirements as needed.
• Preparedailyworkschedulesandissuewrittenandoralinstructions,ensuringthatorders(pick tickets) are distributed in a timely manner.
• Crosstrainallemployeesinthedepartment.
• MaximizeefficiencyusingRFgunsinallareas(whereappropriate).
• Ensurethecorrectshipmentofinternationalordersandhazardousmaterialorders.
• Ensurequalitychecksaremadeattheappropriatestagesofpackingandpreparationforshipping.
• Ensure inventory is received, entered the system, and put away/stored in the correct locations:
• Physicallycheckincomingloadsagainstpackinglists.
• Identifydiscrepanciesbetweenpaperworkandphysicalproductreceived.
• Communicatewiththecustomertotakecareofinaccuraciesinshipments.
• Ensureinventoryaccuracybyenteringmaterialintodatabase.
• Locateproperstoragebinforproduct.
• Putinventoryawayincorrectlocation.
• Perform physical counts (or assign) as necessary.

Critical Skills and Knowledge

• Demonstrates understanding of the transportation and warehousing industry from the logistics perspective, including fulfillment work.
• Able to supervisethe overall process of a warehousingdepartment ordivision,including settingand meetingschedules,prioritizingandfollowingupontasks,andperformingresponsibilitiesefficiently and timely (time management).
• Effectiveanalytical,problemsolving,anddecision-makingskills(cangatherandanalyzedataand information and draw conclusions).Able to think logically and analytically.
• Abletoread,interpret,anduseformsandothervisualinstructionstoperformrequiredwork.
• Abletoprioritize,organizemultipletaskswithdifferingtimelines,managetime,andfollowup. Performs responsibilities efficiently and timely.
• ProvenabilitytouseERP/TMSsystemsinalogisticsenvironment.
• Proactiveinanticipatingandalertingotherstoproblemswithprojectsorprocesses.
• Proficient in operating all forms of forklift equipment.

Experience and Education

• High school diploma or GED required.
• Atleastone-yearpreviousexperienceinacomparablewarehouseassociateposition.
• Minimum6monthsexperiencewithGMPwarehousinganddistribution
• Abilitytotrainonandpassknowledgetestson21CFRParts210and211relatedrequirements for GMP operations.
• Forklift drivers must be able to pass forklift certification training

Physical Demands and Work Environment:

Must be able to operate computer equipment. Work is performed in a warehouse environment subject to seasonal temperature variances. It is expected that a supervisor spends at least 75% of their time on the warehouse floor.

Disclaimer: This job description is not intended to be all-inclusive. This position may be required to perform other related duties assigned to meet the ongoing needs of the organization. Langham reserves the right to modify job responsibilities and expectations as business demands evolve.