Operations Supervisor II - Lead Efficient Waste Routes

Interstate Waste Services, Inc.; Jersey City (NJ); On-site; USD 90,000 - 105,000; Full time

Benefits offered by this job

Bonus eligible

Job summary

Interstate Waste Services, Inc. is seeking an Operations Supervisor II to lead the collections teams across multiple lines (commercial, residential, roll-off and container delivery).

You will manage drivers and helpers, partner with the Operations Hauling Manager, and drive safety, customer experience and operational efficiency. The role emphasizes adherence to DOT, environmental, and safety standards, with responsibilities for route planning, performance coaching, and ensuring regulatory

Qualifications

• 3+ years of waste management operations experience.
• 2+ years of supervisory experience in waste management, transportation, and/or logistics services.
• Experience with route optimization and efficiency improvement.
• Associate’s degree or higher in Business, Logistics, or related field preferred or equivalent in work experience.
• Knowledge of DOT requirements for commercial vehicles.
• Strong analytical skills.
• Knowledge of PowerBI preferred.
• Computer skills (Microsoft Outlook and basic Excel).
• Must possess strong written, verbal and interpersonal communication skills.
• Defensive Driving (Smith System 5 Keys).

Responsibilities

• Oversee route planning and safety awareness for multiple lines (commercial, residential, roll-off, container delivery).
• Lead drivers and helpers, coach on safe driving practices, and monitor route performance.
• Ensure compliance with DOT regulations, environmental standards, safety, and ethics.
• Support customer experience improvements and timely issue resolution with stakeholders.
• Collaborate with sales/dispatch and maintenance to keep equipment safe and functional.
• Engage employees to maintain a culture of safety and performance excellence.
• Maintain accurate route documentation and regulatory paperwork.
• Participate in data-driven decision making to optimize efficiency.

Skills

Waste management operations

Supervisory experience

Route optimization

Analytical skills

Communication skills

Defensive Driving

Excel

Outlook

Education

Associate’s degree in Business/Logistics

Tools

PowerBI

Job description

Interstate Waste Services, Inc. is seeking an Operations Supervisor II to lead the collections teams across multiple lines (commercial, residential, roll-off and container delivery).

You will manage drivers and helpers, partner with the Operations Hauling Manager, and drive safety, customer experience and operational efficiency. The role emphasizes adherence to DOT, environmental, and safety standards, with responsibilities for route planning, performance coaching, and ensuring regulatory