Operations Supervisor I - Atlanta, GA

CEVA Logistics; Atlanta (GA); On-site; USD 73,000 - 91,000; Full time

Benefits offered by this job

Health insurance

401(k)

Employee discounts

Job summary

CEVA Logistics in Atlanta, GA is seeking an Operations Supervisor I to oversee transportation and customs processes, ensuring accurate shipment documentation and compliant handling of imported/exported products.

You will lead a team, develop customer service standards, monitor performance, coordinate staff training, and collaborate with the operations manager to meet deadlines and regulatory requirements.

Qualifications

• Education and Experience: High School Diploma or GED, Minimum four years related experience.
• Minimum one year supervisory experience; Bachelor's Degree in International Business, Logistics or related discipline preferred or equivalent.
• Three years of industry experience preferred.

Responsibilities

• Develop and provide excellent customer service to internal and external customers at all times.
• Provide responsible supervision and control for all departmental activities; assist in retention and training of staff and customers; conduct staff meetings and address performance issues per policies.
• Oversee performance statistics; review shipment documentation for accuracy; ensure compliance with regulations governing import/export documents.
• Compute duties, tariffs, price conversions, weight and volume; communicate with customs officials to obtain release of freight and resolve delays.
• Establish and monitor policies and service standards for customs clearance operations; ensure consistent administration.
• Identify areas of concern in import/export processes through audits and client reviews.
• Communicate with operations manager regarding progress; maintain flexible schedule including after hours on-call rotation.
• Participate in or supervise department projects related to area of responsibility.

Education

High School Diploma or GED

Bachelor's Degree in International Business, Logistics or Supply Chain Management, Transportation, Finance or related discipline

Job description

Job Description

Operations Supervisor I - Atlanta, GA

Req ID: 592191

Posting Start Date: 20/10/2026

General information

California - Work From Home

CEVA Logistics

Ground and Rail Logistics

Employee - Casual

Full Time

Pay Range: $72,876/yr - $91,094/yr

YOUR ROLE

Are you known for your leadership skills? Are you passionate about coordinating logistics activities? If so, we have an opportunity that would allow you to oversee transportation and customs processes, providing customer service for shipment, receipt and documentation of imported/exported products in accordance with federal and foreign regulations.

WHAT ARE YOU GOING TO DO?

• Develop and provide excellent customer service to internal and external customers at all times.


• Provide responsible supervision and control for all departmental activities. Assist in the retention and training efforts of staff and of customers. Conduct meetings with staff to assess group's overall status, discuss ideas for improvement and inform staff of new developments. Address all employee performance problems promptly and directly in accordance with personnel policies.


• Oversee performance statistics. Review and monitor shipment documentation for accuracy. Examine various documents including invoices, bills of lading, and shipping statements to ensure compliance with federal and foreign regulations governing the shipment, receipt, and documentation of imported/exported products.


• Compute duties, tariffs, price conversions, weight, and volume of merchandise exported/imported to and from foreign destinations. Communicate with customs officials as appropriate to obtain release of incoming freight and resolve delays.


• Establish, monitor, and revise policies, procedures and service standard for customs clearance operations as dictated and allowed by applicable regulations. Ensure all policies and procedures are consistently administered.


• Identify areas of concern in clients' import and export processes through monitoring of team performance against company and client standards, regular audit of shipment documents and accounting, and periodic client reviews.


• Communicate with operations manager regarding progress and problems or issues. Maintain flexible work schedule include outside normal business hours and after hours on call rotation.


• Effectively participate in and/or supervise department projects related to assigned area of responsibility.

WHAT ARE WE LOOKING FOR?

• Education and Experience: High School Diploma or GED, Minimum four years related experience. Minimum one year supervisory experience; Bachelor's Degree in International Business, Logistics or Supply Chain Management, Transportation, Finance or related discipline preferred or equivalent combination of work experience and education. Three years of industry experience preferred.


• Credentials: Working knowledge of ITAR, Import Brokerage, Export Compliance, Hazmat Regulations and recordkeeping; Some professional certifications may be required.


• Skills: Intermediate proficiency in Microsoft Office, internet, web-based and job specific software applications.


• Characteristics: Ability to allocate work assignments; Proven experience in problem analysis, presentation of alternatives and implementing solutions; Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations; Ability to write reports, business correspondence, and procedure manuals.

WHAT DO WE HAVE TO OFFER?

With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.

We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.

It is our goal that you will be compensated for your hard work and commitment, so if you'd like to work for one of the top Logistics providers in the world then let's work together to help you find your new role.

ABOUT TOMORROW

We value your professional and personal growth. That's why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (how about sales or supply chain?) or find your own path. Join CEVA for a challenging and rewarding career.

Equal Opportunity Statement

CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world‑class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment.

CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.

Information provided is true and accurate. False statements or information will result in the application voided.

• Outstanding benefits for employee and family including multiple health plans(company contribution to health savings account), prescription, dental and vision coverage.


• Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan.


• Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan.


• 401(k) with company match.


• Flexible Paid Time Off programs including company paid holidays.


• Tuition reimbursement program.