Operations Supervisor - Elgin

The Place for Children with Autism; Elgin (IL); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

401K match

Disability and Life Insurance

Wellness reimbursement

Lucrative bonus plan

Annual raises

Commuter

Job summary

The Place for Children with Autism in Elgin, IL is seeking an Operations Supervisor to lead daily center operations in collaboration with clinical managers. You will drive efficiency, financial performance, and service excellence using data-driven insights in a fast-paced setting.

The role requires strong leadership, scheduling and payroll oversight, and a track record of building high-performing teams. This on-site position reports to the Regional Operations Supervisor and offers bonus

Qualifications

• High School diploma or GED required or equivalent.
• 1-3 years of experience in a management role.
• Ability to multi-task in a fast-paced environment and meet deadlines.
• Proactive problem-solving with strong decision-making skills.

Responsibilities

• Oversee daily center operations and ensure high service delivery.
• Analyze KPIs to improve efficiency, treatment integrity, and finances.
• Manage scheduling, payroll, and record-keeping with compliance.
• Monitor budgets and resource allocation to maintain fiscal health.
• Lead recruiting, onboarding, and performance management.

Skills

Leadership

Data-driven decisions

Scheduling

Budgeting

Recruitment

Communication

Education

High School diploma or GED

Bachelor's degree (preferred)

Job description

As an Operations Supervisor, you’ll play a critical role in ensuring seamless center operations by collaborating closely with clinical managers and cross-functional departments. You’ll drive efficiency, financial performance, and service excellence by leveraging data-driven insights and problem-solving in a fast-paced environment. This role is ideal for a proactive leader who thrives on building high-performing teams, optimizing resources, and working collaboratively to implement strategic initiatives. If you're passionate about operational excellence, teamwork, and making a meaningful impact, this is your opportunity to lead and drive success. This position is an on-site position reporting directly to the Regional Operations Supervisor.

What You Will Do:

• Lead Daily Operations & Performance – Oversee all aspects of center operations, ensuring seamless day-to-day function, full capacity utilization, and a high standard of service delivery.
• Maximize Efficiency Through Data-Driven Decisions – Analyze and act on Key Performance Indicators (KPIs) to drive operational efficiency, treatment integrity, and financial success.
• Optimize Scheduling & Compliance – Manage and ensure the accuracy of scheduling, payroll, and record-keeping systems while maintaining compliance with industry regulations and funding requirements.
• Ensure Financial Health & Resource Allocation – Monitor budgets, control expenses, and ensure clients receive their full recommended treatment dosage while maintaining fiscal responsibility.
• Create a Best-in-Class Employee & Client Experience – Maintain a well-equipped, organized, and high-performing center that fosters a positive, engaging environment for both employees and clients.
• Develop & Lead High-Performing Teams – Oversee recruitment, onboarding, training, and performance management while fostering a culture of accountability, teamwork, and professional growth.
• Enhance Collaboration & Cross-Functional Alignment – Build strong relationships between staff, clinicians, and families to support seamless therapy delivery and operational success.
• Problem-Solve & Adapt in a Constantly Changing Environment – Identify challenges, implement proactive solutions, and execute strategies to continuously improve center performance.
• Facilitate Communication & Change Management – Lead meetings, provide clear updates on initiatives, and champion company strategies with a solutions-oriented mindset.
• Strengthen Community & Referral Partnerships – Collaborate with local organizations to expand resources, build referral networks, and support census growth.

What Will Set You Apart:

• High School diploma or GED
• Good planning and organizational skills
• Well-developed verbal, listening, and written communications skills.
• 1-3 years previous experience in a management role
• Ability to multi-task in a busy office with frequent interruptions
• Must be able to meet deadlines in a fast-paced, quickly changing environment.
• A proactive approach to problem-solving with strong decision-making skills

Preferred Qualifications:

• Bachelor’s degree in related field
• Multilingual English and Spanish
• Knowledge of general Human Resources

What We Offer:

• This is a full time, salary, exempt position
• Compensation range commensurate with field experience - $50K-$60K
• Lucrative performance-based bonus plan
• Annual performance-based increases
• Disability and Life Insurance
• 401K match
• Wellness reimbursement
• Commuter

The Place for Children with Autism is an Equal Opportunity Employer, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

We use AI-assisted tools to help review applications, but all hiring decisions are made by humans. These tools are designed to assess job-related qualifications fairly and in compliance with all applicable anti-discrimination laws.
If you need a reasonable accommodation during the hiring process, please contact [e-mail].