Operations Supervisor - Distribution

DHL Supply Chain; University Park (IL); On-site; Confidential; Full time

Benefits offered by this job

Medical

Dental

Vision

Prescription

Discounted Stock Purchase

401K

generous PTO policy

Job summary

DHL Supply Chain is seeking an Operations Supervisor for distribution to lead and optimize warehouse operations across sites. You will coach frontline associates, ensure safety and process adherence, and drive continuous improvement to support successful go-live events and customer experiences.

The role emphasizes leadership, KPI monitoring, and cross-functional collaboration, with a national salary range and regional variations. A strong background in logistics and team management is valued.

Qualifications

• Bachelor’s degree or equivalent experience, preferred.
• 1+ years operations experience in a lead/supervisor/management role, preferred.
• 1+ years logistics industry experience, preferred.
• Staff management, workload planning, objective setting and organizational skills, preferred.

Responsibilities

• Lead, motivate and develop a diverse frontline team with coaching and support.
• Uphold health and safety regulations and foster safety culture.
• Monitor KPIs and provide reports and recommendations to management.
• Foster open communication and collaboration across leadership and staff.

Skills

Leadership

Coaching

Safety compliance

Communication

Education

Bachelor’s degree or equivalent experience

Job description

This role requires 50-75% travel to customer sites to support new start-ups and operational launches. You'll play a key role in preparing sites for go-live, supporting implementation activities, and partnering with operational teams to ensure a successful launch and customer experience.

Operations Supervisor - Distribution

The Operations Supervisor role has a national salary range of $62,500 - $70,000. For roles in California the range is $70,304 - $82,000 and for roles in Washington the range is $80,169 - $82,000.

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, 401K and a generous PTO policy.

• Medical
• Dental
• Vision
• Prescription
• Discounted Stock Purchase
• 401K
• generous PTO policy

As an Operations Supervisor at DHL Supply Chain, you will play a pivotal role in ensuring the smooth and efficient operation of our warehouses. Your responsibilities go beyond daily management – you will be instrumental in implementing processes to optimize our warehouse operations. Your leadership will be vital in guiding our frontline associates, fostering a safe and productive work environment, and ultimately driving the overall success of DHL Supply Chain. This position offers a unique opportunity to make a significant impact within DHL Supply Chain and contribute to our renowned reputation as the global leader in contract logistics.

With over 500 facilities and more than 50,000 dedicated associates, DHL Supply Chain North America attributes its success to the hard work and dedication of our team, operating in over 150 million square feet of warehouse space.

Job Description

• Lead, motivate and develop a diverse team of frontline associates by providing coaching, guidance, and support as needed, while also developing a strong team culture of inclusion and belonging.
• Take proactive measures to consistently uphold compliance with health and safety regulations, fostering a culture of heightened safety awareness throughout the organization.
• Monitor key performance indicators (KPIs) and operational metrics to track performance and identify areas of improvement. Provide regular reports and analysis to management, highlighting achievements, challenges, and recommendations for enhancing warehouse operations.
• Foster an environment of open communication and collaboration, facilitating regular and effective dialogue among leadership and associates to promote transparency, alignment, and teamwork.

Required Education and Experience

• Bachelor’s degree or equivalent experience, preferred.
• 1+ years operations experience in a lead/supervisor/management role, preferred.
• 1+ years logistics industry experience, preferred.
• Staff management, workload planning, objective setting and organizational skills, preferred.

Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement.

Our Organization is an equal opportunity employer.