Operations Supervisor - Distribution

DHL Supply Chain; Hagerstown (MD); On-site; Confidential; Full time

Benefits offered by this job

Medical

Dental

Vision

Prescription

Discounted Stock Purchase

401K

PTO

Job summary

DHL Supply Chain is seeking an Operations Supervisor to oversee warehouse operations and drive efficiency. You will lead frontline associates, coach performance, and ensure a safe, compliant work environment.

The role emphasizes KPI tracking, reporting to management, and continuous improvement to support DHL's position as a leader in contract logistics. This position offers a dynamic, team-focused setting with opportunities for development.

Qualifications

• Bachelor’s degree or equivalent experience preferred.
• 1+ years operations experience in a lead/supervisor/management role preferred.
• 1+ years logistics industry experience preferred.
• Staff management, workload planning, objective setting and organizational skills preferred.

Responsibilities

• Lead, motivate and develop a diverse team of frontline associates, building a culture of inclusion and belonging.
• Proactively uphold health and safety regulations and foster a safety-first environment.
• Monitor KPIs and operational metrics and provide reports with recommendations for improvements.
• Promote open communication and collaboration between leadership and associates.

Skills

Leadership

Education

Bachelor’s degree or equivalent experience (Operations)

1+ years operations leadership experience

1+ years logistics industry experience

Job description

The Operations Supervisor role has a national salary range of $62,500 - $70,000.

For roles in California the range is $70,304 - $82,000 and for roles in Washington the range is $80,169 - $82,000.

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, 401K and a generous PTO policy.

As an Operations Supervisor at DHL Supply Chain, you will play a pivotal role in ensuring the smooth and efficient operation of our warehouses. Your responsibilities go beyond daily management – you will be instrumental in implementing processes to optimize our warehouse operations. Your leadership will be vital in guiding our frontline associates, fostering a safe and productive work environment, and ultimately driving the overall success of DHL Supply Chain. This position offers a unique opportunity to make a significant impact within DHL Supply Chain and contribute to our renowned reputation as the global leader in contract logistics.

With over 500 facilities and more than 50,000 dedicated associates, DHL Supply Chain North America attributes its success to the hard work and dedication of our team, operating in over 150 million square feet of warehouse space.

Job Description:

• Lead, motivate and develop a diverse team of frontline associates by providing coaching, guidance, and support as needed, while also developing a strong team culture of inclusion and belonging.
• Take proactive measures to consistently uphold compliance with health and safety regulations, fostering a culture of heightened safety awareness throughout the organization.
• Monitor key performance indicators (KPIs) and operational metrics to track performance and identify areas of improvement. Provide regular reports and analysis to management, highlighting achievements, challenges, and recommendations for enhancing warehouse operations.
• Foster an environment of open communication and collaboration, facilitating regular and effective dialogue among leadership and associates to promote transparency, alignment, and teamwork.

Required Education and Experience:

• Bachelor’s degree or equivalent experience, preferred.
• 1+ years operations experience in a lead/supervisor/management role, preferred.
• 1+ years logistics industry experience, preferred.
• Staff management, workload planning, objective setting and organizational skills, preferred.

Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement.

Our Organization is an equal opportunity employer.