Operations Supervisor - Distribution

supply-chain; Fontana (CA); On-site; USD 70,304 - 82,000; Full time

Benefits offered by this job

Medical benefits

401K

Generous PTO policy

Job summary

DHL Supply Chain is seeking an Operations Supervisor for the 2nd shift in Fontana, CA. This role requires strong leadership to oversee daily warehouse activities, supervising associates while ensuring high-quality operations in a fast-paced environment.

Key responsibilities include tracking KPIs, managing safety compliance, and fostering a culture of collaboration among team members. Ideal candidates should have a Bachelor's degree and supervisory experience in logistics, along with strong communication and organizational skills.

Qualifications

• 1-3 years of supervisory experience in a logistics environment.
• Ability to manage multiple priorities in a high-volume operation.
• Proven experience in a fast-paced environment.

Responsibilities

• Supervise daily warehouse operations and lead hourly associates.
• Ensure compliance with safety policies and operational standards.
• Monitor labor performance and adjust staffing plans as needed.

Skills

Strong leadership

Communication skills

Organizational skills

Flexibility in scheduling

Education

Bachelor's Degree

Tools

Warehouse management systems

Microsoft Office

Job description

Operations Supervisor – 2nd Shift (Fontana, CA)

Company: DHL Supply Chain

Location: Fontana, CA

Position: Operations Supervisor

Shift: 2nd Shift | 12:00 PM – 9:00 PM

Schedule: Monday – Friday (flexibility required based on operational demand)

Role Overview

DHL Supply Chain is hiring an experienced Operations Supervisor to support our Fontana, CA operations on 2nd shift (12:00 PM – 9:00 PM). This role is responsible for supervising daily warehouse activities, leading hourly associates, and ensuring safe, efficient, and high?quality operations in a fast?paced logistics environment.

The Operations Supervisor serves as a hands?on leader, driving productivity, supporting employee engagement, and ensuring DHL performance standards are met for our customers.

Key Responsibilities

• Supervise daily warehouse operations during 2nd shift at the Fontana site
• Lead, coach, and motivate hourly associates to meet productivity, quality, and safety expectations
• Ensure compliance with all DHL safety policies, OSHA standards, and site?specific procedures
• Conduct daily shift start?up meetings and communicate operational priorities
• Monitor labor performance and adjust staffing plans to align with workload demands
• Track and report KPIs related to productivity, quality, attendance, and safety
• Address operational issues in real time and elevate as needed
• Support continuous improvement initiatives to enhance efficiency and performance
• Enforce company policies consistently while promoting a positive work culture
• Collaborate with Operations Managers, HR, and support teams to meet site objectives

Required Qualifications

• Bachleors Degree
• 1–3 years of supervisory experience, preferably in a warehouse, distribution, or logistics environment
• Strong leadership, communication, and organizational skills
• Ability to manage multiple priorities in a high?volume, time?sensitive operation
• Working knowledge of warehouse management systems and Microsoft Office tools
• Flexibility to support extended hours, peak seasons, weekends, or schedule changes as needed

Preferred Qualifications

• Previous experience in a 3PL or high?volume distribution center
• Background in labor management, productivity tracking, and KPI execution
• Lean, Six Sigma, or continuous improvement exposure

Why Join DHL Supply Chain – Fontana

• Work for a global logistics leader with a strong presence in the Inland Empire
• Opportunities for career progression and leadership development
• Collaborative team environment focused on safety, respect, and accountability
• Competitive pay, benefits, and recognition programs

DHL Supply Chain is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

Operations Supervisor - Distribution

The Operations Supervisor role has a national salary range of $62,500 - $70,000.

For roles in California the range is $70,304 - $82,000 and for roles in Washington the range is $80,169 - $82,000.

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, 401K and a generous PTO policy.

As an Operations Supervisor at DHL Supply Chain, you will play a pivotal role in ensuring the smooth and efficient operation of our warehouses. Your responsibilities go beyond daily management – you will be instrumental in implementing processes to optimize our warehouse operations. Your leadership will be vital in guiding our frontline associates, fostering a safe and productive work environment, and ultimately driving the overall success of DHL Supply Chain. This position offers a unique opportunity to make a significant impact within DHL Supply Chain and contribute to our renowned reputation as the global leader in contract logistics.

With over 500 facilities and more than 50,000 dedicated associates, DHL Supply Chain North America attributes its success to the hard work and dedication of our team, operating in over 150 million square feet of warehouse space.

Job Description

• Lead, motivate and develop a diverse team of frontline associates by providing coaching, guidance, and support as needed, while also developing a strong team culture of inclusion and belonging.
• Take proactive measures to consistently uphold compliance with health and safety regulations, fostering a culture of heightened safety awareness throughout the organization.
• Monitor key performance indicators (KPIs) and operational metrics to track performance and identify areas of improvement. Provide regular reports and analysis to management, highlighting achievements, challenges, and recommendations for enhancing warehouse operations.
• Foster an environment of open communication and collaboration, facilitating regular and effective dialogue among leadership and associates to promote transparency, alignment, and teamwork.

Required Education and Experience

• Bachelor’s degree or equivalent experience, preferred.
• 1+ years operations experience in a lead/supervisor/management role, preferred.
• 1+ years logistics industry experience, preferred.
• Staff management, workload planning, objective setting and organizational skills, preferred.

Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement.

Our Organization is an equal opportunity employer.

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