Operations Supervisor- Austin, TX

Compass Group USA; Austin (TX); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Retirement Plan

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Voluntary Benefits (Critical Illness,

Job summary

Canteen, a Compass Group subsidiary, is seeking a capable Route Driver/Customer Service professional to support site visits, client retention, and branch openings. The role blends merchandising, scheduling, and daily route delivery to ensure excellent service across client sites.

Qualified candidates should have a Bachelor’s or two-year degree and at least three years driving with a good record. Travel, lifting, and compliance duties are core aspects of the job.

Qualifications

• Bachelor’s degree preferred; two-year college degree acceptable.
• 3 years driving experience required.
• Valid Non-CDL Class C license with good driving record.
• Experience in customer service or related roles preferred.
• Route management, merchandising experience preferred.
• Willingness to travel to client sites and lift 50 lbs.

Responsibilities

• Responsible for site visits and client retention.
• Assist branches with grand openings and events.
• Ensure compliance with local and national standards; review reporting.
• Develop action plans to improve waste, inventory, and profitability.
• Coordinate to improve customer retention and sales at the point of sale.
• Drive merchandising standards and introduce new products to increase revenue.
• Perform route driving when needed and operate company vehicle.

Skills

Customer service

Driving

Route management

Merchandising

Material handling equipment

Travel to client sites

Lift 50 lbs

Education

Bachelor's degree

Two year college degree

Job description

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• Pay Range: $50,000 to $65,000
  *Internal Employee Referral Bonus Available

The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions:http://olivia.paradox.ai/moSkg

About Canteen:

Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary.
Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our *growth*. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the *opportunity* and innovation. Together, we’ll continue to transform our industry.

Come for the job, stay for the career. We are Canteen.

Job Summary

Key Responsibilities

• Responsible for site visits and client retention
• Assist branches with grand openings
• Ensure we are compliant with local and national account standards; review corporate compliance reporting
• Ensure action plans are developed and implemented to improve SSS/control V-9 (food waste, o/s, etc)
• Develop an account level incremental sales plan with local management; track performance and increase profitability (Owners Business Plan)
• Coordinate efforts to improve the customer retention and client experience at the point of sale
• Build retail pricing opportunities and encourage repeat sales (Best Practices), and introduce new products to increase revenue
• Drive compliance to merchandising standards
• Assess performance by location through audit reports (Quarterly District Evaluations)
• Perform the job functions of the Route Driver position, when needed, including driving a company vehicle over an established route to deliver products, render services, and fill and maintain vending and related equipment.

Preferred Qualifications

• A Bachelor’s degree is preferred; two year College degree or the equivalent combination of education and experience is acceptable
• 3 years driving experience required.
• Valid Non-CDL Class C driver's license (unless otherwise indicated by state) and good driving record.
• Preferred 1-2 years’ experience in a customer service position, or a minimum of 1 year of related experience.
• Route management, retail and merchandising experience is preferred
• Ability to operate or willingness to learn material handling equipment (box truck, handcarts, etc.).
• Must be able to travel to client sites
• Must be passionate about providing world class service to our clients and customers
• Must be able to lift 50 lbs. on a consistent basis.

Associates at Canteen are offered many fantastic benefits.

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs).

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, clickhere or copy/paste the link below for paid time off benefits information.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Applications are accepted on an ongoing basis.

Canteen maintains a drug-free workplace.

Canteen

Nearest Major Market: Austin
Job Segment: Food Service, Merchandising, Chef, Culinary, Hospitality, Retail