Operations Supervisor - 2nd Shift (55635)

Premium Guardorporated; Memphis (TN); On-site; USD 55,000 - 75,000; Full time

Job summary

Premium Guard Inc. in Memphis, TN seeks a Distribution Center Operations Supervisor to lead hourly warehouse staff and drive performance. You will mentor employees, monitor KPIs, and implement improvements to safety, quality, and productivity while ensuring smooth daily operations.

Responsibilities include developing staff, evaluating procedures, coordinating resources, and partnering with HR to maintain a safe, clean work environment and high fulfillment accuracy.

Qualifications

• Bachelor’s degree in operations management, Business, or Supply Chain preferred.
• A minimum of 3-5 years of management experience in distribution or manufacturing environments.

Responsibilities

• Lead day-to-day management of all Operations hourly warehouse employees.
• Develop, mentor, and monitor staff performance and growth.
• Identify and drive continuous improvements in safety, quality, service and productivity.
• Evaluate quality control procedures and ensure ongoing performance improvements.
• Develop and track KPIs for operations and implement improvements.
• Monitor daily/weekly performance metrics for the distribution center.
• Drive 5S and continuous improvement; implement corrective actions as needed.
• Prioritize resources to minimize overtime and maximize fulfillment.
• Collaborate with leadership and HR to maintain a safe work environment.
• Maintain a clean, professional distribution center and grounds; weekly inspections.

Skills

Leadership

Teamwork

Planning

Organizational skills

Problem solving

English proficiency

WMS

MS Excel

MS Word

MS Outlook

Shift flexibility

Safety awareness

Education

Bachelor’s degree in operations management, Business, or Supply Chain

Tools

WMS

MS Excel

MS Word

MS Outlook

Job description

Job Details: Job Location: Memphis - Memphis, TN, Position Type: Full Time, Salary Range: Undisclosed, Job Shift: 2nd Shift/ Evening

Premium Guard Inc is excited to announce that we’re hiring a Distribution Center Operations Supervisor for Memphis, TN.

Key Responsibilities:

The Distribution Center Operations Supervisor is responsible for ensuring that staff are trained and equipped to meet customer needs.

The DC Operations Supervisor must monitor the performance of the distribution systems, identify areas for improvement, and implement changes.

• Lead the day-to-day management of all Operations hourly warehouse employees.
• Develop, mentor, and monitor their performance and growth.
• Identify and drive opportunities for continuous improvements in safety, quality, service and productivity.
• Evaluate quality control procedures and develop ways to ensure continuous improvement in performance.
• Develop, track, and improve critical KPIs for the operations and implement new methods, processes and key operational improvements.
• Monitor, review and submit daily and weekly performance metrics for the distribution center including employee quality and productivity.
• Drive SFM, 5S, and continuous improvement.
• Implement corrective actions as necessary.
• Prioritize available resources to minimize overtime and maximize customer fulfillment.
• Partner with leadership and Human Resources to create a positive and safe work environment.
• Maintain a clean, professional, and safe working environment including performing weekly inspections of the distribution center and grounds.
• Ensure the safe use of all warehouse equipment and daily or weekly inspection reports are completed and maintained.
• Strive to increase the sense of team and morale among warehouse employees.

Qualifications:

• Bachelor’s degree in operations management, Business, or Supply Chain preferred.
• A minimum of 3-5 years of management experience in distribution or manufacturing environments.

Knowledge, Skills and Abilities:

• Demonstrate strong leadership, teamwork, planning and organizational skills.
• Ability to analyze complex problems, interpret operational needs, and develop creative solutions.
• Strong interpersonal skills and the ability to communicate effectively with various individuals and have a professional working proficiency in English.
• Ability to organize resources and establish priorities to support operations.
• Proficiency in Microsoft Outlook, Word and Excel software applications.
• Utilize warehouse management systems (WMS) to track operations and provide reports on key performance indicators.
• Ability to work various shifts, holidays or weekends when necessary.
• Must be able to walk/stand in a warehouse environment for extended periods of time and operate various powered industrial equipment.