Operations Supervisor| 2nd Shift

Pet Food Experts; Bartlett (IL); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Flexible Time Off

Parental Leave

Competitive compensation

Health/Dental/Vision

FSAs

Life/Disability Insurance

Weekly payroll benefits

Retirement plan

Employee Assistance Program

Pet perks discount

Job summary

Pet Food Experts is seeking an Operations Supervisor to oversee storage, selection, and distribution of items for customers, ensuring accurate loading and timely delivery while leading a warehouse team. The role requires 3–5 years in warehousing with at least 2 years of supervisory experience; candidates should read and write English, communicate effectively, and be forklift certified.

WMS familiarity and bar code tech knowledge are a plus.

Qualifications

• Warehouse distribution experience required or preferred.
• Ability to read, write and understand English, including numbers.
• Strong verbal and written communication skills.
• Knowledge of warehouse operations and loading dock processes.
• Certified to operate forklifts and related equipment.
• Awareness of safety procedures and hazard prevention.
• Excellent time management and ability to multi-task.
• Capable of working independently and as part of a team.
• Reliable transportation and good attendance record.
• Familiarity with WMS and bar code technology is a plus.
• 3–5 years in warehousing with 2 years of supervisory experience.

Responsibilities

• Manage warehouse activities to ensure smooth, consistent operations.
• Plan and coordinate staff workload; train and motivate the team.
• Monitor performance and maintain high morale among staff.
• Provide hands-on instruction to ensure operational success.
• Maintain staffing levels to meet distribution goals.
• Support recruitment, hiring, promotions, and off-boarding when needed.
• Review performance and provide constructive feedback.
• Develop ongoing training and cross-training programs.
• Identify measures to improve warehouse processes.
• Ensure compliance with safety procedures and regulations.

Skills

Warehouse operations

Read and write English

Effective communication

Time management

Team leadership

Attendance reliability

Independent work

Mentoring others

WMS proficiency

Bar code tech knowledge

Education

Tools

Forklift

Reach truck

Electric ride-on jack

WMS system

Google G Suite

Job description

Description

With a rich history spanning over 80 years, Pet Food Experts has evolved from a small family-run business into the nation's leading pet specialty distributor, proudly serving over 10,000 pet retail locations nationwide.

Description

With a rich history spanning over 80 years, Pet Food Experts has evolved from a small family-run business into the nation's leading pet specialty distributor, proudly serving over 10,000 pet retail locations nationwide.

At Pet Food Experts (PFX), we do more than distribute the best pet products—we fuel independent pet retailers with passion, expertise, and an unwavering commitment to community. And now, with unprecedented growth and an expanded national footprint, we’re stronger than ever, ready to serve more retailers, support more brands, and make an even bigger impact in the pet industry.

The Operations Supervisor is responsible for planning, organizing, and monitoring the storage, selection, and distribution of items received from either supplies or vendors to Pet Food Experts’ customers while demonstrating strong leadership, dedication toward achieving goals, and developing teams to execute the process.

Summary Of Essential Functions

• Manage warehouse activities including coordinating a smooth and consistent operation, ensuring product is selected and properly loaded in an effective and efficient manner as needed to satisfy internal and external customer delivery requirements
• Plan and coordinate employee work, train and motivate, monitor and evaluate performance of a warehouse team
• Ensure team members’ abilities to accurately perform essentials functions of the warehouse jobs while fostering a high degree of morale amongst the team
• Provide appropriate level of hands on instruction and direction to ensure employees have clear path to operational success

Schedule: Monday-Friday, 1:00pm Start time

Compensation: $70,000-$80,000/year

• Eligible for annual bonus with a target of 7.5% of annual salary and based on achievement of company goals

Accountabilities And Supporting Activities

• Maintain a personnel structure and staffing level to accomplish the warehouse distribution goals
• Assist in the recruiting, hiring, promoting, disciplining, and off-boarding processes, as necessary
• Review employee performance and provide feedback and suggestions for improvement
• Develop and maintain a continuous training and cross training program to accomplish the warehouse mission in a safe, effective manner
• Identify measures that can improve various warehouse processes
• Perform functions, accountabilities and supporting activities while complying with safety procedures, rules and regulations

Knowledge, Skills, And Abilities

• Experience in a retail distribution setting desired
• Ability to read, write and understand English, including identifying numbers
• Ability to communicate effectively, both orally and in writing
• Knowledge of warehouse operations, preferably all aspects of loading dock operation in a distribution environment
• Certified to operate warehousing equipment including forklift, reach truck, and electric ride on jack
• Knowledge of occupational hazards and safety precautions
• Strong attention to detail and good time-management with the ability to multi-task and follow up
• Work both independently with minimal supervision and collaboratively in a team environment
• Reliable transportation, solid attendance and a positive, professional attitude, acting as a mentor and setting good examples to team members
• Strong working knowledge of company WMS and computer proficiency to utilize time and attendance system and Google G Suite office applications
• Knowledge of bar code technology, voice-directed order selection, and electronic data interchange preferred
• 3 to 5 years of experience in warehousing, receiving, inventory control or shipping in a distribution environment, with 2 years of direct supervisory experience

Benefits And Perks Of Joining The PFX Team
We genuinely care about our employees and it shows! Our comprehensive package of benefits for eligible employees includes the following:

• Flexible Time Off
• Paid Parental Leave
• Competitive compensation package
• Excellent group health benefit programs, including medical, dental and vision
• Health Care and Dependent Care Flexible Spending Accounts
• Company-paid basic life/AD&D, short- and long-term disability insurances
• Additional supplemental benefits with the convenience of weekly payroll deductions
• Retirement savings plan with employer match
• Employee Assistance Program
• Employee pet perks discount program

Ready to join the pack?