Operations Supervisor - 1st. Shift

The Suddath Companies; Jessup (MD); On-site; USD 73,000 - 93,000; Full time

Benefits offered by this job

401(k) with company matching

Weekly pay

PTO

Tuition reimbursement

Job summary

The Suddath Companies is seeking an Operations Supervisor for the 1st shift in Jessup, MD. You will lead day-to-day warehouse operations, drive productivity, and ensure safety and customer service standards are met.

Ideal candidates have a Bachelor’s in a related field and at least 3 years of leadership in a high-volume warehouse, with experience in WMS and performance metrics. Competitive benefits and relocation support may be offered.

Qualifications

• Bachelor’s degree in Logistics, Supply Chain, Business, or related field preferred.
• Minimum 3 years of progressive warehouse or distribution operations experience.
• Experience leading frontline operations staff in a high-volume or complex warehouse environment.
• Experience with warehouse management systems (WMS), labor tracking, and operational performance metrics.
• Demonstrated experience with safety compliance, operational planning, and employee performance management.

Responsibilities

• Lead daily warehouse operations to ensure safe, efficient execution of shipping, receiving, and inventory control.
• Coach and accountability for operations staff, including staffing alignment and real-time decisions.
• Monitor productivity, labor utilization, quality, and service levels; drive improvements.
• Support workforce planning: scheduling, onboarding, training, performance feedback.
• Ensure OSHA safety compliance and adherence to company policies and standards.
• Serve as escalation point for customer issues and operational disruptions; drive resolutions.
• Coordinate with cross-functional teams to meet customer requirements and business objectives.
• Oversee maintenance of warehouse equipment and facility resources.
• Ensure accuracy of inbound/outbound paperwork and inventory records.

Skills

Leadership

Team management

Safety compliance

Operational planning

Performance management

Education

Bachelor’s degree in Logistics, Supply Chain, Business, or related field

Tools

WMS software

Labor tracking

Job description

## Operations Supervisor - 1st. ShiftApplylocations: Jessup,Maryland: United States of Americatime type: Full timeposted on: Posted Yesterdayjob requisition id: R11984**Why Choose Suddath to “Move” your Career to the Next Level?**At Suddath, you can be part of something special and inclusive! Join a team that has a 100+ year reputation for excellence as an innovative, growing and financially stable company that is dedicated to promoting a culture that thrives on inclusion and diversity. From numerous awards to being recognized as one of the best places to work, Suddath offers a caring, family environment while providing relocation and logistics services to people and companies all around the world.**What We Offer!*** A competitive wage with a comprehensive benefits package, including a 401(k) plan with company matching* Weekly pay for hourly-paid employees. Biweekly pay for salaried employees.* Paid Time Off (PTO) and paid company holidays* A tuition reimbursement plan where employees are encouraged to continue their education and development* For more information on our benefit offerings, please visit https://suddath.com/about/careers/ and scroll down to view our employee benefits.This position starting pay is $73,000.**SUMMARY:**The Operations Supervisor is responsible for overseeing day‐to‐day warehouse operations across assigned shifts, teams, or accounts while ensuring operational efficiency, safety compliance, and customer service expectations are consistently met. This role provides direct leadership to operations staff, drives productivity and performance outcomes, and supports operational planning, staffing, and continuous improvement initiatives. The Operations Supervisor exercises independent judgment and serves as the primary on‐site operational leader in complex locations, operating between frontline execution and management oversight.**Essential Duties and Responsibilities:*** Lead, direct, and coordinate daily warehouse operations to ensure safe, efficient, and accurate execution of shipping, receiving, inventory control, and material handling activities* Provide direct leadership, coaching, and accountability for operations staff, including work prioritization, staffing alignment, and real‐time operational decision‐making* Monitor productivity, labor utilization, quality, and service level metrics; analyze trends and implement corrective actions or process improvements* Support workforce planning activities including scheduling, onboarding, training, performance feedback, and corrective action in partnership with management* Ensure compliance with OSHA regulations, company safety policies, security procedures, and operational standards* Serve as the primary escalation point for customer issues, operational disruptions, and employee concerns; drive resolution and communicate outcomes* Coordinate with cross‐functional teams (Operations, Transportation, Customer Service, HR) to meet customer requirements and business objectives* Oversee proper use, inspection, and maintenance of warehouse equipment, material handling tools, and facility resources* Ensure accuracy and completeness of operational documentation, inbound/outbound paperwork, inventory records, and system transactions (WMS)* Assist with physical inventories, audits, and implementation of new processes, customer requirements, or operational initiatives* Model leadership behaviors and promote a culture of safety, accountability, engagement, and continuous improvement**QUALIFICATONS:***To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions*Education & ExperienceBachelor’s degree in Logistics, Supply Chain, Business, or a related field preferred. Minimum 3 years of progressive warehouse or distribution operations experience. Equivalent combination of education and experience will be considered.Prior experience leading frontline operations staff in a high‐volume or complex warehouse environment required. Experience with warehouse management systems (WMS), labor tracking, and operational performance metrics. Demonstrated experience with safety compliance, operational planning, and employee performance management.**Working Conditions:***The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.*Outdoors and indoor shop environment with adequate ventilation. Exposure to vibration, improperly illuminated or awkward and confining work spaces. Working above ground level where the possibility of falling exists. Frequent lifting and carrying of items. Loud noises typical**Physical Activity Level:**While performing the duties of this job, the employee is regularly required to stand, walk, sit, use hands to finger, handle or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl, see clearly and talk or hear. The employee must regularly lift and/or move up to 49 pounds unassisted. The employee must be able to carry and climb a ladder. Must be capable of standing and walking for extended periods. Must be able to twist, stoop, squat, reach above shoulder level and crouch on a frequent basis. Must be able to use hands and feet simultaneously and for repetitive movements.**Working Conditions:**Outdoors and indoor shop environment with adequate ventilation. Exposure to vibration, improperly illuminated or awkward and confining work spaces. Working above ground level where the possibility of falling exists. Frequent lifting and carrying of items. Loud noises typical.The Suddath Companies is a multifaceted group of companies that specialize in worldwide corporate employee relocations, household moving, warehouse and logistics management and specialized transportation services.