Operations Supervisor

1110 Highland Park CVS, L.L.C.; United States; On-site; USD 23,000 - 33,000; Part time

Benefits offered by this job

Dental

Vision

Wellness resources

Employee discounts

Voluntary benefits

Other programs

Job summary

CVS Health is seeking an Operations Supervisor to support the Store Management team in planning and driving store execution and performance, while building consumer loyalty through excellent customer service. When no manager is onsite, you lead the store, supervise staff, and ensure opening/closing procedures are completed.

You will supervise crew, assist customers, and manage merchandising and displays, with a part-time schedule including some early mornings, overnights, and weekends.

Qualifications

• Must have deductive reasoning and analytical skills.
• Strong communication, supervision, and influencing abilities.
• Full-time flexible schedule including mornings, overnights, weekends; willing to overtime.

Responsibilities

• Supervise store crew and coordinate activities.
• Assist customers and promote CVS customer service culture.
• Price merchandise, stock shelves, and manage displays.

Skills

Deductive reasoning

Analytical skills

Computer skills

Education

High School diploma or equivalent

Job description

We’re building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Position Summary

An Operations Supervisor is a key leader supporting the CVS Store Management team in planning and driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor leads the store and supervisory staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

Essential Functions

• Management: work effectively with store management and store crews. Supervise the store’s crew through assigning, directing and following up of all activities. Effectively communicate information both to and from store management and crews.
• Customer Service: Assist customers with their questions, problems and complaints. Promote CVS customer service culture. (Greet, offer help, and thank) Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers. Provide colleagues personalized customer service feedback and coaching (E.g., myImpact coaching; myCustomer feedback; personal observations). Maintain customer/patient confidentiality.
• Merchandise/Presentation: Price merchandise. Stock shelves. Support the planning, execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise. Support the planning, execute the display and maintenance of off-shelf merchandise.

Required Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills, supervision, and influencing skills.
• Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.

Preferred Qualifications

• Experience as a retail supervisor.
• Education: High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

29

Time Type

Part time

Pay Range

The typical pay range for this role is: $16.50 - $24.00. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Benefits

• Dental.
• Vision.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits.
• Other programs.

Depending on hours worked and eligibility, the benefits for this position include dental, vision, wellness resources, employee discounts, access to certain voluntary benefits, and other programs. Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 11/17/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Our Work Experience

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.