Operations Supervisor

Badger Infrastructure Solutions; San Jose (CA); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Generous salary and bonus program(s)

Low-cost Medical, Dental, and Vision insurance

Retirement plan with employer matching contributions

Attractive vacation programs

Inclusive Group Life insurance

Employee Assistance Program (EAP)

Employee training program(s)

Job summary

Badger Infrastructure Solutions is searching for an Operations Supervisor in San Jose, California. The ideal candidate will manage daily operations, ensuring safety and training new operators. Responsibilities include dispatching, client communication, and reviewing daily paperwork.

This role offers a salary between $85,000 and $110,000 and includes benefits like low-cost insurance and a retirement plan. We welcome candidates who feel qualified, even if they don't meet all listed requirements.

Qualifications

• Must have supervisory experience.
• Previous experience in Vacuum, Pump Trucks, Commercial Underground Construction, or related fields required.
• Valid CDL preferred.

Responsibilities

• Assist with dispatching units and schedule projects.
• Communicate with clients with a customer service focus.
• Review operator's daily paperwork.

Skills

Supervisory experience

Customer service focus

Mechanical skills

Sales experience

Job description

Job Description

The Operations Supervisor is an integral part of the operations team. They oversee many aspects of the day‑to‑day operations, including ensuring the operators follow proper safety protocol, onboarding and training new operators, and providing customer service to clients. The salary for this role will range between $85,000 and $110,000 based on education and/or experience.

What You'll Be Doing:

• Assist with dispatching units and schedule projects on a daily basis
• Communicate with clients, with a customer service focus on a daily basis
• Assist with project‑related biddings and proposal
• Support and improve business development on a daily basis
• Review operator's daily paperwork (Daily trip ticket, FLRA, DOT logs)

What You'll Need For Success:

• Must have supervisory experience
• Previous experience required in one of the following areas: Vacuum, Pump Trucks, Commercial Underground Construction, Oil and Gas, Underground Utility, Waste, Equipment Rental, Trucking / Fleet Management
• Valid CDL (preferred)
• Mechanical skills (preferred)
• Sales experience (preferred)

Physical Demand Requirements:

• Must be able to hear and distinguish emergency signals and instructions while on duty
• Must be able to repetitively sit, lift, stoop, bend, squat, kneel, reach, and crawl
• Must be able to repeatedly lift a minimum of 50 pounds
• Must be able to work in all outdoor elements for extended periods of time
• Confined Space Entry may be required to accomplish tasks for some clients when applicable
• Must be cleared to wear Personal Protective Equipment (PPE)
• Must be able to climb ladders and work from stationary platforms from elevated heights
• Must be capable of working extended hours and variable shifts

If you feel you don't have the experience listed above, but still think you are qualified for the job, we encourage you to apply for consideration.

Candidates will be required to successfully complete pre‑employment screening, which includes a criminal background check, MVR history, drug and alcohol test, and a physical (COT & Non‑DOT).

What You'll Get In Return:

• Generous salary and bonus program(s)
• Low‑cost Medical, Dental, and Vision insurance
• Retirement plan with employer matching contributions
• Attractive vacation programs
• Inclusive Group Life insurance
• Supportive Employee Assistance Program (EAP) that allows for covered behavioral health visits
• Rewarding employee referral program
• Valuable employee training program(s)