Operations Supervisor

Centerline Healthcare Partners; San Antonio (TX); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Competitive compensation

Health, dental, and vision insurance

Paid time off and paid holidays

401(k) with employer match

Training and professional development

Job summary

Centerline Healthcare Partners is seeking an Operations Manager to oversee daily post-acute care practice operations across Central Texas. You will collaborate with administrative and clinical leaders to ensure smooth provider-facility communication and to optimize service delivery.

You will coordinate onboarding for physicians and allied staff, support orientation and EMR access, and drive workflow alignment before go-live dates. A bias for teamwork and process improvement is essential.

Qualifications

• 3+ years of management experience in a healthcare organization.
• Excellent communication, customer service and critical thinking skills.
• Proficiency with Microsoft Office.
• Strong attention to detail and organizational skills.
• Ability to handle confidential information in accordance with HIPAA regulations; prioritize and manage multiple tasks with minimal supervision.

Responsibilities

• Oversee daily operations of a post-acute care practice and coordinate with administrative and clinical leadership.
• Monitor operational KPIs, staffing coverage, scheduling accuracy, documentation compliance, and service delivery.
• Develop and implement operational policies, workflows, and performance standards to improve efficiency and patient care.
• Support and mentor administrative and operational staff.
• Coordinate onboarding for physicians, nurse practitioners, physician assistants, and ancillary staff; facilitate orientation and EMR access.
• Serve as primary operational point of contact for new providers during onboarding and transition periods.
• Conduct facility readiness assessments; assist leadership with staffing, workflow delegation, and training initiatives.
• Promote a collaborative, patient-centered, accountability-driven culture; coordinate billing integration and documentation processes.

Skills

Communication

Customer service

Critical thinking

Attention to detail

Organizational skills

HIPAA compliance

Tools

Microsoft Office

Job description

Position Summary

Oversee the daily operations of a post-acute care practice in Central Texas. Practice providers work in skilled nursing facilities, rehabilitation centers, assisted living communities, and long-term care settings.

Key Responsibilities

Operational Management

• Collaborate with administrative and clinical leadership to ensure seamless communication between providers and facilities.
• Monitor operational KPIs, staffing coverage, scheduling accuracy, documentation compliance, and service delivery metrics.
• Develop and implement operational policies, workflows, and performance standards to improve efficiency and patient care coordination.
• Support and mentor administrative and operational staff.

ProviderOnboarding & Support

• Coordinate onboarding for new providers, including physicians, nurse practitioners, physician assistants, and ancillary staff.
• Through partnership with Recruitment and Credentialing, facilitate provider orientation, EMR access, training schedules, workflow education, and facility introductions.
• Serve as a primary operational point of contact for new providers during onboarding and transition periods.

FacilityOnboarding & Relationship Management

• Conduct facility readiness assessments and ensure operational alignment prior to go-live dates.
• Assist leadership with staffing plans, workflow delegation, and operational training initiatives.
• Promote a collaborative, patient-centered, and accountability-driven culture.
• Coordinate implementation activities including workflow setup, communication protocols, billing integration, documentation processes, and provider scheduling.
• Support ongoing facility engagement, issue resolution, and service optimization initiatives.

Qualifications:

• 3+ years of management experience in a healthcare organization required
• Excellent communication, customer service and critical thinking skills
• Proficiency with Microsoft Office
• Strong attention to detail and organizational skills
• Ability to handle confidential information in accordance with HIPAA regulationsAbility to prioritize and manage multiple tasks with minimal supervision

Benefits:

• Competitive compensation
• Health, dental, and vision insurance
• Paid time off and paid holidays
• 401(k) with employer match
• Training and professional development opportunities
• Supportive and collaborative team environment